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Update on Upgraded International Long-haul United Economy Dining [Eff 1-June 2015]

Update on Upgraded International Long-haul United Economy Dining [Eff 1-June 2015]

Old Apr 15, 15, 10:15 am
  #1  
Company Representative, United Airlines
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Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,140
Update on Upgraded International Long-haul United Economy Dining [Eff 1-June 2015]

Hi everyone,

We first mentioned in our announcement last year that we would be introducing enhancements in 2015 to our international long-haul United Economy dining experience. With our revamped offering around the corner from a June 1 introduction, I’d like to share with you some of the details of our new service on trans-Atlantic flights; trans-Pacific flights between the U.S. and Australia, China, Japan, Korea and Taiwan; and flights between the United States and Argentina, Brazil, and Chile.

New Multi-Course Meal Service
  • The primary complimentary economy meal will begin with a beverage service and snack of cheese and crackers, baked whole-grain bruschetta chips, or Kiri cheese spread and crackers—whichever is offered on the flight
  • The main course will include new entrees, refreshed salads, and artisan breads. Here are some examples of our new main course offerings:
    • Home-style turkey meatloaf in spicy barbecue sauce, served with sweet-potato mash, mixed vegetables, an artisan ciabatta roll and amaranth mango salad
    • Tuscan ravioli with roasted red-pepper sauce, served with a petit artisan ciabatta roll and mixed-grain salad
    • Udon noodles with stir-fried vegetables and ginger soya sauce, served with a petit multigrain baguette roll and apple wheatberry salad
  • A premium dessert such as gelato, sorbet, ice cream, or mousse will conclude the main meal service

Complimentary Beer and Wine and Expanded Availability of Half Bottles of Premium Wine
  • You read that correctly—in all long-haul international markets receiving the multi-course United Economy meal service, we will offer beer and wine at no charge throughout the flight
  • Each customer will also receive a complimentary bottle of water
  • Half-bottle premium wines and spirits will be available for purchase

Choice Menu Snack Shop Expansion
  • We're introducing a new option to purchase Choice Menu Snack Shop snacks and snackboxes throughout the flight in lieu of a limited complimentary midflight snack offering that was only available on select flights

Complimentary Pre-Arrival Service
  • Depending on the market flown, customers may receive a croissant with jam, a warmed sandwich, or a hot meal served with fruit and a roll. Markets that offer complimentary pre-arrival hot meals today will continue to receive them after June 1
  • New entrees will also be introduced where we provide a hot pre-arrival meal, such as cinnamon-swirl French toast or a Tuscan skillet with scrambled eggs

We look forward to hearing your feedback on our new United Economy dining experience, and you may refer to our news release for additional details. The United Economy dining and premium wine pages on united.com will be updated in late May to reflect these enhanced dining options.

UA Insider
UA Insider is offline  
Old Apr 15, 15, 10:18 am
  #2  
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Join Date: May 1998
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Posts: 4,444
Complimentary beer, wine & other meal enhancements for Int'l Economy [Eff 1 Jun 2015]

Starting 1 Jun 2015.

Press release here: http://newsroom.unitedcontinentalhol...-Beer-and-Wine

Highlights:
  • Complimentary beer and wine, along with bottled water
  • Multi-course meals, with gelato/sorbet/ice cream/mousse for dessert
  • Expansion of BOB snacks

Sounds like some positive moves. ^
PTahCha is offline  
Old Apr 15, 15, 10:21 am
  #3  
 
Join Date: Jun 2002
Location: Potomac MD
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Originally Posted by PTahCha View Post
Starting 1 Jun 2015.

Press release here: http://newsroom.unitedcontinentalhol...-Beer-and-Wine

Highlights:
  • Complimentary beer and wine, along with bottled water
  • Multi-course meals, with gelato/sorbet/ice cream/mousse for dessert
  • Expansion of BOB snacks

Sounds like some positive moves. ^
+1!
euslaner is offline  
Old Apr 15, 15, 10:22 am
  #4  
 
Join Date: Oct 2013
Location: WAS/ BOM
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Posts: 1,531
+1. Good move!
IADFlyer123 is online now  
Old Apr 15, 15, 10:23 am
  #5  
 
Join Date: Aug 2009
Programs: Elite on: UA and HH
Posts: 350
Sounds good!

Will there be multiple choices for the appetizer, main and dessert courses catered for each flight for the passengers to be able to choose at time of dining?
F23Coupe is offline  
Old Apr 15, 15, 10:23 am
  #6  
 
Join Date: Mar 2008
Location: New York
Programs: UA GS, Hilton Diamond, Marriott Gold
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Originally Posted by PTahCha View Post
Starting 1 Jun 2015.

Press release here: http://newsroom.unitedcontinentalhol...-Beer-and-Wine

Highlights:
  • Complimentary beer and wine, along with bottled water
  • Multi-course meals, with gelato/sorbet/ice cream/mousse for dessert
  • Expansion of BOB snacks

Sounds like some positive moves. ^
Damn, I'm flying TATL next week and it looks like my upgrade isn't going to clear. Still, very nice.
villox is offline  
Old Apr 15, 15, 10:25 am
  #7  
 
Join Date: Jan 2004
Location: GRR
Posts: 498
This sounds great! Thanks for the update UA Insider!
BigJC is offline  
Old Apr 15, 15, 10:28 am
  #8  
FlyerTalk Evangelist
 
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Posts: 18,886
Looks like they stripped the Y product down too far, paid some business penalty, and now have to snap back to market norms.

They wouldn't do this if they didn't see the zero-frills strategy had cost them more than it saved them.
BearX220 is online now  
Old Apr 15, 15, 10:28 am
  #9  
 
Join Date: Jan 2010
Location: EWR, NJ
Programs: UA 1K MM, AA Plat
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Sounds good to me. Happy to see the complimentary beer and wine back. Meal descriptions sound good. Interested in seeing the prices and choices for the premium beverages and in hearing feedback once launched.
dogloverjb is offline  
Old Apr 15, 15, 10:31 am
  #10  
 
Join Date: Jun 2004
Location: Washington, DC
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Whoa! Nice to see some improvements and a big ^ for the complimentary beer and wine.
coolbeans202 is offline  
Old Apr 15, 15, 10:32 am
  #11  
 
Join Date: May 2012
Location: ORF, RIC
Programs: UA 1K 2.9 MM; Marriott Platinum; IHG Platinum
Posts: 3,532
It is better!

Air France is still better, which offers a bottle of desert wine.
Kmxu is offline  
Old Apr 15, 15, 10:34 am
  #12  
 
Join Date: Sep 2014
Posts: 549
Great news. The multi-course meal is a very nice enhancement in economy. Curious to find out what the enhanced snack options are too -- would be nice to have more variety of savory options especially.

My next Europe trip with UA is before 1 June so will have to try these out next time...
windhund is offline  
Old Apr 15, 15, 10:35 am
  #13  
 
Join Date: Apr 2004
Location: High and dry in Johnstown, CO
Programs: UA 1K 2.3MM, Marriott Lifetime Titanium, Hilton Diamond
Posts: 4,165
It's good to hear the Coach meals are being refreshed. Thanks for returning the complimentary beer & wine. I am looking forward to seeing the half-bottle selections.
Lori_Q is offline  
Old Apr 15, 15, 10:38 am
  #14  
 
Join Date: Apr 2004
Location: High and dry in Johnstown, CO
Programs: UA 1K 2.3MM, Marriott Lifetime Titanium, Hilton Diamond
Posts: 4,165
Originally Posted by BearX220 View Post
They wouldn't do this if they didn't see the zero-frills strategy had cost them more than it saved them.
I hope so too, because it means it can't get worse. Or can it?
Lori_Q is offline  
Old Apr 15, 15, 10:42 am
  #15  
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Join Date: Nov 2003
Location: Frisco, TX
Programs: The Airline Run by Doug P
Posts: 18,435
Wow. This is a big deal for an airline that has done nothing except cut, cut, and cut.

I wonder what prompted this, and is there more to follow...

(cautiously) optimistic.
enviroian is online now  

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