UA Launches Flyer Friendly Customer Service Training Initiative - Dated 1 April 2015
#34
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Very good indeed. ^ But a bit sad to think how hilarious the idea of United investing in customer service is.
#39
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It should be noted that flyertalk.com, an Internet Brands subsidiary, will be providing lists of suitable candidates for the introductory management expectation/reeducation boot camp class of 2016.
They are guaranteed to graduate liking the changes.
They are guaranteed to graduate liking the changes.
#45
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CHICAGO, Apr. 1, 2015, /PR Newswire/ -- United Airlines announced today an unprecedented training initiative to become the world's most flyer-friendly airline. All of United's customer-facing staff -- nearly 30,000 employees -- will receive one week of off-site immersion training in customer service over the coming year.
Last edited by FlyinHawaiian; Apr 1, 2015 at 7:28 pm Reason: mega-quote removed