Espresso Machines on pmCO Widebody and pmUA 2 Cabin 763's discontinued April 1, 2015
Mar 20, 15, 3:38 pm
#1
Original Poster
Join Date: Aug 2001
Location: SFO/HKG/SIN - United 1K MM / SPG Lifetime Platinum
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Espresso Machines on pmCO Widebody and pmUA 2 Cabin 763's discontinued April 1, 2015
Subject says it all, but I was told on a flight earlier this week that the Espresso machines will be removed effective April 1. The reasoning I was told for the removal of these machines and service was due to reliability issues.
Mar 20, 15, 4:06 pm
#2
Join Date: Sep 2004
Location: Houston, TX
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Posts: 369
They were reliable.
It was reliable that I got the *stink eye* if I dared ask for an espresso on a BF flight. 50% of the time I never got one and no explanation and the other 50% of the time I got one 30 minutes later..but it was good.
It was reliable that I got the *stink eye* if I dared ask for an espresso on a BF flight. 50% of the time I never got one and no explanation and the other 50% of the time I got one 30 minutes later..but it was good.
Mar 20, 15, 4:09 pm
#3
Join Date: Dec 2002
Location: SFO
Posts: 3,456
LH/TG/SQ/NH/(others?) don't seem to have this "reliability" issue 
Originally Posted by kluau88
Subject says it all, but I was told on a flight earlier this week that the Espresso machines will be removed effective April 1. The reasoning I was told for the removal of these machines and service was due to reliability issues.
Mar 20, 15, 4:31 pm
#4
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 7,853
Major thumbs down. The only drinkable coffee on international flights.
Don't believe the reliability nonsense. It's a cost cut. Why is it that virtually every other foreign carrier doesn't have "reliability" issues with espresso machines? Does LX have this problem? OS? CX? AA on their 77W/32T?
Just a cheap move. I don't buy any other explanation.
Don't believe the reliability nonsense. It's a cost cut. Why is it that virtually every other foreign carrier doesn't have "reliability" issues with espresso machines? Does LX have this problem? OS? CX? AA on their 77W/32T?
Just a cheap move. I don't buy any other explanation.
Mar 20, 15, 4:47 pm
#6
Join Date: Aug 2009
Location: EWR, BDL
Posts: 4,469
Originally Posted by EWR764
Major thumbs down. The only drinkable coffee on international flights.
Don't believe the reliability nonsense. It's a cost cut. Why is it that virtually every other foreign carrier doesn't have "reliability" issues with espresso machines? Does LX have this problem? OS? CX? AA on their 77W/32T?
Just a cheap move. I don't buy any other explanation.
Don't believe the reliability nonsense. It's a cost cut. Why is it that virtually every other foreign carrier doesn't have "reliability" issues with espresso machines? Does LX have this problem? OS? CX? AA on their 77W/32T?
Just a cheap move. I don't buy any other explanation.
Mar 20, 15, 5:54 pm
#13
Join Date: Jul 2005
Location: SF
Programs: UA1K .6MM
Posts: 2,308
Really pathetic. I get it if they're not used all that much (doesn't help I've never been asked for one), but still, they're equipment already paid for an installed.
Last edited by WineCountryUA; Apr 17, 15 at 10:42 pm Reason: post split because thread split
Mar 20, 15, 6:03 pm
#14
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They were always reliable -- and I was never denied an espresso when I asked for one. I think most pax never knew that fresh espresso was available. It was only listed in one line of the menu and most pax never knew ab
ut it. Instead of having the crew specifically offer this or making it more well known, UA is removing it. 
ut it. Instead of having the crew specifically offer this or making it more well known, UA is removing it.
Mar 20, 15, 6:09 pm
#15
Join Date: Jan 2014
Location: ORD
Programs: UA 1k, SPG Plat 100
Posts: 619
Originally Posted by JOSECONLSCREW28
777/764/787. Espresso machines were also installed on the sUA 2-cabin 763s.
