Dec 10, 2019, 1:01 pm
Last edit by: WineCountryUA
16 premium cabin 752 -- for certain routes ( including Hawaii) seats 4AB will be blocked from seat assignment until check-in. So it is possible to hold a reservation or purchase tickets and not be able to get seat assignments until check-in. This is not an oversold situation but rather an artifact that plane is sometimes used for TATL routes and 4AB will be blocked for crew rest on those flights.
No assignable seats in F but have reservation (or can still purchase a seat)? 752/772
Mar 15, 2015, 10:11 pm
#1
Original Poster
Join Date: Jan 2013
Programs: UA, Some Others
Posts: 286
No assignable seats in F but have reservation (or can still purchase a seat)? 752/772
Today, I bought a round trip, on the nonstop from Denver to OGG and back. It is a route I fly at least monthly. My corporate overlords allow purchase of 1st class, but none was available on the outbound. So I am in a E+ seat going to Maui, and in 1st on the redeye coming home. Expensive ticket by the way.
The hitch is there are no seats, first class or otherwise showing open on the night flight coming home. I don't have a seat assignment, and I asked the agent (I am 1K) about a seat assignment and she said "Just do it at the airport, because I cannot assign a seat". Travel is in about a week. First Class shows full, and so does the rest of the airplane.
So my question is this: Will I have a return seat? Will it be in first? Should I arrive about 5 hours prior to boarding on my way back? What are the thoughts of the road warriors that know.
I look forward to your insights,
Denver19
The hitch is there are no seats, first class or otherwise showing open on the night flight coming home. I don't have a seat assignment, and I asked the agent (I am 1K) about a seat assignment and she said "Just do it at the airport, because I cannot assign a seat". Travel is in about a week. First Class shows full, and so does the rest of the airplane.
So my question is this: Will I have a return seat? Will it be in first? Should I arrive about 5 hours prior to boarding on my way back? What are the thoughts of the road warriors that know.
I look forward to your insights,
Denver19
Last edited by FlyinHawaiian; Mar 16, 2015 at 4:17 am Reason: vague thread title
Mar 15, 2015, 10:25 pm
#3
Suspended
Join Date: Oct 2006
Location: Atherton, CA
Programs: UA 1K, AA EXP; Owner, Green Bay Packers
Posts: 21,690
You have a ticket to...
The Twilight Zone.
Make sure to check in early, and get to the airport a little early and you'll almost certainly have a seat. Or you could always hope for IDB and score a big payoff.
The Twilight Zone.
Make sure to check in early, and get to the airport a little early and you'll almost certainly have a seat. Or you could always hope for IDB and score a big payoff.
Mar 15, 2015, 10:29 pm
#4
Original Poster
Join Date: Jan 2013
Programs: UA, Some Others
Posts: 286
BTW, I will keep flyer talk posted as I move through this.
Mar 15, 2015, 10:33 pm
#5
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
They sometimes block a seat or two. They will likely be released at checkin, and you'll get a seat at checkin.
As for your outbound, I'm surprised you went for E+ on a nonstop vs. a connection in F. That's a pretty good haul to be sitting in Y when you're allowed to buy F.
As for your outbound, I'm surprised you went for E+ on a nonstop vs. a connection in F. That's a pretty good haul to be sitting in Y when you're allowed to buy F.
Mar 16, 2015, 9:44 am
#7
Join Date: Jan 2014
Location: ORD
Programs: UA 1k, SPG Plat 100
Posts: 619
Indeed, pulling up EF shows 4A/B as missing on a random OGG-DEN. Odd they don't show as blocked, but either way, there you go.
Last edited by Boo_Radley; Mar 16, 2015 at 9:49 am
Dec 4, 2015, 4:50 pm
#8
Join Date: Jan 2012
Programs: UA Gold MM, HHonors Gold, Hertz Five Star Gold, Marriott Gold, Avis First
Posts: 462
Known first class seat glitch on two routes?
I am scheduled to fly EWR - DEN in FC. I am unable to pick a seat. When I called UA, they told me that it is not oversold but system has a glitch for first class seat assignments on EWR -DEN and EWR St. Thomas routes. They said senior management is aware of it.
Does this sound right? I got similar answer from multiple agents.
Thanks.
Does this sound right? I got similar answer from multiple agents.
Thanks.
Dec 4, 2015, 7:56 pm
#9
Join Date: Aug 2011
Location: IAH / HOU
Programs: UA GS, DL-Plat, Hilton Gold, IHG Platinum, Hyatt Somethingist, Marriott Titanium Lifetime
Posts: 2,853
I am scheduled to fly EWR - DEN in FC. I am unable to pick a seat. When I called UA, they told me that it is not oversold but system has a glitch for first class seat assignments on EWR -DEN and EWR St. Thomas routes. They said senior management is aware of it.
Does this sound right? I got similar answer from multiple agents.
Thanks.
Does this sound right? I got similar answer from multiple agents.
Thanks.
Perhaps there is a pending aircraft change and seat selection is blocked due to that. I have seen that a couple times.
Dec 5, 2015, 6:53 am
#12
Join Date: Jan 1999
Location: Too many
Programs: Lots
Posts: 5,761
Like LAXOGG said, the United system isn't smart enough to figure out that there is no crew rest block necessary on the internationally configured 752's that run on this route. You'll get one of 4A or 4B when the block goes away.
Dec 16, 2018, 11:07 pm
#13
Join Date: Jan 2010
Location: RBKC
Programs: AA EXP and Eurostar Carte Blanche
Posts: 3,849
Ok so I bought STR-LHR-SFO-HNL in fully-flexible J for travel this coming December 26th and no seat assignment was available for the SFO-HNL leg. Bought this itinerary specifically to have flat beds for the entire itinerary (except for the STR-LHR leg obviously). EF shows J0 on the SFO-HNL leg. Hopefully I don't have to be worried about not getting a seat?
Or, because the ticket is fully flexible, should I cancel it and book another carrier or itinerary to be sure of having flat beds? Am supposed to attend a big family holiday dinner right when I arrive in HNL after 24 hours of travelling, so want to be as rested as possible
Or, because the ticket is fully flexible, should I cancel it and book another carrier or itinerary to be sure of having flat beds? Am supposed to attend a big family holiday dinner right when I arrive in HNL after 24 hours of travelling, so want to be as rested as possible
Dec 16, 2018, 11:09 pm
#14
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
Ok so I bought STR-LHR-SFO-HNL in fully-flexible J for travel this coming December 26th and no seat assignment was available for the SFO-HNL leg. Bought this itinerary specifically to have flat beds for the entire itinerary (except for the STR-LHR leg obviously). EF shows J0 on the SFO-HNL leg. Hopefully I don't have to be worried about not getting a seat?
Dec 16, 2018, 11:13 pm
#15
Join Date: Mar 2001
Location: New York / Hawaii
Programs: UA Global Services, HH Diamond
Posts: 5,178
Ive run into this same issue on KOA-LAX/DEN a few timed where I buy F but can't get a seat. It does fix itself a few days prior to departure or departure day though. It seems that 2 F seats are blocked for assignment but it resolves itself beforr departure.
I've never seen F oversold out of Hawaii without any equipment change.
I've never seen F oversold out of Hawaii without any equipment change.