iPad App and Web show different prices

Old Mar 14, 15, 8:16 pm
  #1  
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iPad App and Web show different prices

I'm having a problem where I seam to be getting different prices for the same flights on the same day when I search on the web vs. searching on the iPad app. I'm sure i'm entering something different on the two platforms, but I can't seam to figure out what I'm doing different. Can someone please help me?

The flight I searched is a multiple destination trip, EWR PEK Friday 17April15 in J and returning PEK EWR Friday 08May15 in Y (Same cities, different classes).

As you can see, the Non-Stop shows the same price, $5,828, but look at the 6:00am departure, it's $6,257 on the mobile site and only $3.823 on the website. Likewise the 6:30am departure is $5,832 on the app and only $4,322 on the web site.

Am I doing something different on the two platforms or is this a glitch? This happened on Thursday night and I dismissed it, but it's also happening now.







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Old Mar 14, 15, 8:42 pm
  #2  
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Have you clicked all the way through? The fare it shows on the first screen is not necessarily the fare you see when you price the full itinerary.
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Old Mar 14, 15, 9:27 pm
  #3  
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if you mean did I select a return flight as well and be priced at the higher price of the two directions, I just did that and am still getting two different prices.

The return prices are also much higher on the app than online. I also get the app prices on the mobile web site.
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Old Mar 14, 15, 9:39 pm
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Ok, I did a little trial and error work and I noticed something. The prices for EWR-PEK J and PEK EWR Y on the mobile site and iPhone Appare the same as EWR-PEK J and PEK EWR J on the mobile site which is also the same as EWR-PEK J and PEK EWR J on the web.

For some reason the mobile system is automatically changing my selection to J over and back. I selected a flight back and checked on the details and saw that I was buying a J fare, when I initially selected Y.
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