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rebooked after sked chg; GPU waitlist remains stuck on prior flight

rebooked after sked chg; GPU waitlist remains stuck on prior flight

Old Mar 13, 2015, 10:56 pm
  #1  
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rebooked after sked chg; GPU waitlist remains stuck on prior flight

Just did a sked change rebooking to a better connection on my YVR-ORD-MUC itinerary this summer.

I had already succeeded in applying a GPU to the ORD-MUC and was waitlisted for YVR-ORD. After hanging up I checked the booking on line and my waitlisted GPU for the YVR-ORD flight is still showing the earlier departure, not the one I'm now confirmed on in coach, with a CPU indicator.

Any chance the GPU waitlist will sync to the rebooked flight by itself, or do I need to call in again to get this piece of the file cleaned up?
transportprof is offline  
Old Mar 14, 2015, 1:13 am
  #2  
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Originally Posted by transportprof
... or do I need to call in again to get this piece of the file cleaned up?
I would call
WineCountryUA is offline  
Old Mar 14, 2015, 7:37 am
  #3  
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call. In my experience it does not. They can simply add an 'R class requested' to the new segment.
cfischer is offline  
Old Mar 14, 2015, 9:27 am
  #4  
 
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Anytime I've done a schedule change with any upgrade instrument used (miles, GPU/RPU, etc.) it has never cleanly transferred for me. Likewise: they have never cleanly refunded if I didn't get the upgrade either. So I recommend calling, this is one of those things they're usually pretty good about in my anecdotal experience.
mitchellh is offline  

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