Hotels? for 1K irrops (WX, MX, ...)? [Consolidated Q&A 2015-forward]
Jul 10, 19, 7:53 am - Wikipost
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Jun 29, 22, 8:53 am
#241
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 16,368
Originally Posted by lincolnjkc
Haven't had to email 1KV an attachment in a while but... Try generating the PDF with another tool (e.g. print the PDF as a 'new' PDF)? Fax?* Screen shot each page of the PDF as a PNG/JPEG/TIFF instead?
Thanks!
Originally Posted by lincolnjkc
(*-Though that is going the way of the dodo... I had a form the other day that asked me to 'Fax the completed form to [email protected]' ... uh... that's not how fax works 
)
)
Originally Posted by Aussienarelle
Have you tried taking a photo and sending as a png?
I think that is the suffix for a photo
I think that is the suffix for a photo
Originally Posted by TomMM
Possible to send in a different format?
Thanks to all. I'll give this a try and report back.
Jun 29, 22, 10:43 am
#242
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 2,819
Originally Posted by jsloan
I did try printing the PDF to create a new one, but I haven't heard back yet as to whether or not that worked. A PNG/JPEG sounds like a good idea, actually. I was so caught up in trying to figure out what was happening that I didn't consider alternate formats. Thanks!
LOL, yeah, I thought about that, but then I tried to think where I'd even find a fax machine to send it...
Seems everyone here is thinking more clearly than I am today. Thanks to all. I'll give this a try and report back.
Thanks!LOL, yeah, I thought about that, but then I tried to think where I'd even find a fax machine to send it...
Seems everyone here is thinking more clearly than I am today.
Thanks to all. I'll give this a try and report back.
Aug 13, 22, 12:50 pm
#243
Join Date: Jul 2013
Location: Montreal, Quebec
Programs: United 1K, Bonvoy Titanium, NEXUS/GE, Amex Plat
Posts: 114
Hopefully someone with more experience could advise me on this.
I was booked to fly AMS-EWR-PHL about a week ago. My connecting flight to PHL was cancelled while I was in the air due to, “Your flight is canceled because of current or anticipated disruptions related to airspace and/or ground congestion.” When I landed in EWR I was automatically booked for the next available flight, which was the following day.
The CS desk at EWR said I could get hotel and meal vouchers as a 1K (and I supposed also as *G on an intercontinental trip), or I could book myself a train ticket to Philadelphia and United would reimburse me in lieu of a partial refund for the unflown segment and of course no hotel or meal vouchers. I opted for the train ($80) and submitted my receipt to 1kvoice, citing what the agent in EWR told me, and also specifying I didn’t mind an $80 ETC instead if that made this simpler. The reply was a total rejection, no ETC/reimbursement for the train, and no refund for the “voluntarily dropped segment.”
I don’t understand where I went wrong here. Was my only move accepting the hotel and meal vouchers and just hanging out at the EWR Marriott on United’s dime for 20 hours? Was it just my mistake for believing the UA agent in EWR that I would be reimbursed? Appreciate all insights.
I was booked to fly AMS-EWR-PHL about a week ago. My connecting flight to PHL was cancelled while I was in the air due to, “Your flight is canceled because of current or anticipated disruptions related to airspace and/or ground congestion.” When I landed in EWR I was automatically booked for the next available flight, which was the following day.
The CS desk at EWR said I could get hotel and meal vouchers as a 1K (and I supposed also as *G on an intercontinental trip), or I could book myself a train ticket to Philadelphia and United would reimburse me in lieu of a partial refund for the unflown segment and of course no hotel or meal vouchers. I opted for the train ($80) and submitted my receipt to 1kvoice, citing what the agent in EWR told me, and also specifying I didn’t mind an $80 ETC instead if that made this simpler. The reply was a total rejection, no ETC/reimbursement for the train, and no refund for the “voluntarily dropped segment.”
I don’t understand where I went wrong here. Was my only move accepting the hotel and meal vouchers and just hanging out at the EWR Marriott on United’s dime for 20 hours? Was it just my mistake for believing the UA agent in EWR that I would be reimbursed? Appreciate all insights.
Aug 13, 22, 12:57 pm
#244
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX/SFO
Programs: AA EXP; AS 75K; WN A List; UA 1K 1MM; Hyatt Globalist; Marriott AMB; Hilton Diamond (Aspire)
Posts: 50,486
Originally Posted by MTan
I don’t understand where I went wrong here. Was my only move accepting the hotel and meal vouchers and just hanging out at the EWR Marriott on United’s dime for 20 hours? Was it just my mistake for believing the UA agent in EWR that I would be reimbursed? Appreciate all insights.
They cancelled your flight, now they won't issue a refund or honor their promise to pay for the train? I'd file a DOT complaint. Their cancel is not a voluntary segment drop and you're entitled to a refund since you elected not to accept the rebooking.
Aug 13, 22, 1:27 pm
#245
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 3,300
Originally Posted by MTan
Hopefully someone with more experience could advise me on this.
I was booked to fly AMS-EWR-PHL about a week ago. My connecting flight to PHL was cancelled while I was in the air due to, “Your flight is canceled because of current or anticipated disruptions related to airspace and/or ground congestion.” When I landed in EWR I was automatically booked for the next available flight, which was the following day.
The CS desk at EWR said I could get hotel and meal vouchers as a 1K (and I supposed also as *G on an intercontinental trip), or I could book myself a train ticket to Philadelphia and United would reimburse me in lieu of a partial refund for the unflown segment and of course no hotel or meal vouchers. I opted for the train ($80) and submitted my receipt to 1kvoice, citing what the agent in EWR told me, and also specifying I didn’t mind an $80 ETC instead if that made this simpler. The reply was a total rejection, no ETC/reimbursement for the train, and no refund for the “voluntarily dropped segment.”
I don’t understand where I went wrong here. Was my only move accepting the hotel and meal vouchers and just hanging out at the EWR Marriott on United’s dime for 20 hours? Was it just my mistake for believing the UA agent in EWR that I would be reimbursed? Appreciate all insights.
I was booked to fly AMS-EWR-PHL about a week ago. My connecting flight to PHL was cancelled while I was in the air due to, “Your flight is canceled because of current or anticipated disruptions related to airspace and/or ground congestion.” When I landed in EWR I was automatically booked for the next available flight, which was the following day.
The CS desk at EWR said I could get hotel and meal vouchers as a 1K (and I supposed also as *G on an intercontinental trip), or I could book myself a train ticket to Philadelphia and United would reimburse me in lieu of a partial refund for the unflown segment and of course no hotel or meal vouchers. I opted for the train ($80) and submitted my receipt to 1kvoice, citing what the agent in EWR told me, and also specifying I didn’t mind an $80 ETC instead if that made this simpler. The reply was a total rejection, no ETC/reimbursement for the train, and no refund for the “voluntarily dropped segment.”
I don’t understand where I went wrong here. Was my only move accepting the hotel and meal vouchers and just hanging out at the EWR Marriott on United’s dime for 20 hours? Was it just my mistake for believing the UA agent in EWR that I would be reimbursed? Appreciate all insights.
Aug 13, 22, 3:17 pm
#247
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX/SFO
Programs: AA EXP; AS 75K; WN A List; UA 1K 1MM; Hyatt Globalist; Marriott AMB; Hilton Diamond (Aspire)
Posts: 50,486
Originally Posted by Flying Machine
What about EU 261 compensation? I would pursue that as well
Aug 13, 22, 8:11 pm
#248
Join Date: Jul 2013
Location: Montreal, Quebec
Programs: United 1K, Bonvoy Titanium, NEXUS/GE, Amex Plat
Posts: 114
Thanks for the advice all! Regarding EU261, it’s my understanding that because ATC is outside the airline’s control, it would not apply in this case. I decided to send back a reply in the “sorry but no” vein as suggested earlier. I’m pleased to say I received a reply within an hour with a $100 ETC, which I’m satisfied with as a resolution.
