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Global First Lounge (IFL / GFL) Access Questions and Experiences [2015 forward]

Global First Lounge (IFL / GFL) Access Questions and Experiences [2015 forward]

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Old Aug 26, 18, 7:00 am   -   Wikipost
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Previous thread - Global First Lounge (IFL / GFL) Access Questions and Experiences

:-: United's Global First Lounges located at LHR, IAD, SFO, HKG and NRT are for the use of passengers traveling in United's Global First or in International First Class on a Star Alliance member aircraft with more than two classes of service departing that day from that airport.
NOTE: Global First Lounge at ORD has closed. Polaris lounge Chicago is now open, including dining. The Global First Lounge at LHR closes at 18:00, as confirmed by United via phone. The website currently omits this information.

This reconfirmed per UA Insider - see http://www.flyertalk.com/forum/21700252-post535.html

Passengers must be holding a same day ticket for flights departing to/from a Trans Atlantic, Trans Pacific, Southern South America, Africa or a Middle East destination. Passengers connecting to/from other United/United Express flights will be admitted as long as the above requirements are met.

Global Services members can also use Global First Lounges when traveling in BusinessFirst or p.s. (EWR-LAX/SFO) BusinessFirst cabin.

A GS who arrives in BF or GF will be admitted to the GFL. This does not apply to a GS flying non-UA metal.

Any passenger holding a boarding pass for travel within 24 hours in UA GF will have access to the GFL at their departure and connecting airports.

from United Global First and Arrivals lounges
United Global FirstSM Lounge

The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.
Access policy

The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.

United Global First customers traveling on long-haul international flights*
Star Alliance™ First customers departing on international flights

These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.

*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.
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Old Mar 26, 15, 8:33 am
  #61  
 
Join Date: Oct 2011
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Originally Posted by kirkwoodj View Post
Nope. If flying to US from Z, no FCL is available once you're on Z level.
It's physically on the Z level
But the entrance door is on the A level.
Plane-is-home is offline  
Old Mar 26, 15, 9:04 am
  #62  
 
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Originally Posted by kirkwoodj View Post
Nope. If flying to US from Z, no FCL is available once you're on Z level.
Originally Posted by Plane-is-home View Post
It's physically on the Z level
But the entrance door is on the A level.
Well, you can get from A to Z in about five minutes most of the time. There is no security screening needed. There is a passport check but it has a premium line, and if you have access to that lounge, you'll have access to the premium line. So I wouldn't skip the LH F lounge experience unless you are extremely tight on time. Simply go through security toward the A gates instead of the Z gates.
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Old Mar 26, 15, 12:29 pm
  #63  
 
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Originally Posted by seacarl View Post
Well, you can get from A to Z in about five minutes most of the time. There is no security screening needed. There is a passport check but it has a premium line, and if you have access to that lounge, you'll have access to the premium line. So I wouldn't skip the LH F lounge experience unless you are extremely tight on time. Simply go through security toward the A gates instead of the Z gates.
I'll admit I've almost always been too concerned about time or some violation to ever try this. Next time on GF out of FRA is 8am flight (->ORD), worth coming extra early to try FCL at that hour?
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Old Mar 26, 15, 1:11 pm
  #64  
 
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Originally Posted by manstein58 View Post
I was told today at FRA by United rep that GS traveling in GF have access to [Lufthansa] First Class Lounge. It's in Terminal A and a ways from the Z gates so I passed
Well, if this is true, no one has informed the LH Lounge Dragons. I tried this a month ago coming back from Cairo (GS in GF) and was promptly directed to the Senator Lounge! Only been in the LH FCL once, but it was memorable, perhaps better food than Dubai EK F and SIN SQ F (though none are slumming it!)
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Old Mar 26, 15, 2:00 pm
  #65  
 
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Originally Posted by kirkwoodj View Post
I'll admit I've almost always been too concerned about time or some violation to ever try this. Next time on GF out of FRA is 8am flight (->ORD), worth coming extra early to try FCL at that hour?
I value my sleep more than a lounge, so I would probably skip the lounge for an 8am flight. However, if you've never seen it, and don't expect to have another chance anytime soon, and like to make sure you have plenty of time at the airport, or are willing to board at T-25, it could be worth a stop to see what you are missing. The person at the A security check might want to direct you to Z but you just tell them you want to shop in A or go to the lounge, and if they see you are doing it on purpose, they'll let you in. The lounge isn't far from the exit of the duty free into which the security check deposits you. If you leave the lounge at T-45, that should be plenty of time to go to passport control, and then head to the UA gates which are typically in the Z13-25 range, and the farthest one, Z25, is less than a 10 minute walk.

Originally Posted by JDT1955 View Post
Well, if this is true, no one has informed the LH Lounge Dragons. I tried this a month ago coming back from Cairo (GS in GF) and was promptly directed to the Senator Lounge! Only been in the LH FCL once, but it was memorable, perhaps better food than Dubai EK F and SIN SQ F (though none are slumming it!)
It's a fairly new policy. You must be departing FRA in UA GF and be GS, but if you have that, they are supposed to let you in. That would be a time to ask them to check with a supervisor.
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Old Mar 26, 15, 5:43 pm
  #66  
 
Join Date: Apr 2009
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Originally Posted by seacarl View Post
I value my sleep more than a lounge, so I would probably skip the lounge for an 8am flight. However, if you've never seen it, and don't expect to have another chance anytime soon, and like to make sure you have plenty of time at the airport, or are willing to board at T-25, it could be worth a stop to see what you are missing. The person at the A security check might want to direct you to Z but you just tell them you want to shop in A or go to the lounge, and if they see you are doing it on purpose, they'll let you in. The lounge isn't far from the exit of the duty free into which the security check deposits you. If you leave the lounge at T-45, that should be plenty of time to go to passport control, and then head to the UA gates which are typically in the Z13-25 range, and the farthest one, Z25, is less than a 10 minute walk.
Appreciate your input, seacarl. I'll likely have plenty of chances, although IAH-FRA is 2-class with no GF, but since going from Germany to Hawai'i...
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Old Mar 27, 15, 10:10 pm
  #67  
 
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I was just escorted into the GFL in HKG even though I'm biz class. Are they allowing GS members into the lounges despite the booking?
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Old Mar 27, 15, 10:32 pm
  #68  
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Originally Posted by sajix2 View Post
I was just escorted into the GFL in HKG even though I'm biz class. Are they allowing GS members into the lounges despite the booking?
For a few years now:

http://www.flyertalk.com/forum/21700252-post535.html
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Old Mar 27, 15, 11:05 pm
  #69  
 
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Originally Posted by sajix2 View Post
I was just escorted into the GFL in HKG even though I'm biz class. Are they allowing GS members into the lounges despite the booking?
GS flying BF get GFL access. Especially nice in LHR. No guests.
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Old Jun 9, 15, 8:12 am
  #70  
 
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I'm looking for clarification.
Scheduled on NH11 ORD-NRT in F, which meets access to ORD GFL requirement. But looking to possibly add in a earlier connecting domestic flight to ORD. If I add in the domestic, this would technically have ORD no longer be the originating airport - does not nullify the GFL access?
Or does the international departure being ORD still qualify?
Thanks in advance.
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Old Jun 9, 15, 8:27 am
  #71  
 
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Originally Posted by pcharles View Post
I'm looking for clarification.
Scheduled on NH11 ORD-NRT in F, which meets access to ORD GFL requirement. But looking to possibly add in a earlier connecting domestic flight to ORD. If I add in the domestic, this would technically have ORD no longer be the originating airport - does not nullify the GFL access?
Or does the international departure being ORD still qualify?
Thanks in advance.
You would still be entitled to GFL access in ORD.
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Old Jun 9, 15, 10:49 am
  #72  
 
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Global First Lounge (IFL / GFL) Access Questions and Experiences [2015 forward]

Enjoyed LH FCL yesterday morning (entrance by A13), then went through passport control and up to Z. Since departing to USA, there was a further security check, but was still really simple overall. Breakfast spread fantastic, plus acquired a rubber ducky!
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Old Jun 16, 15, 10:19 pm
  #73  
 
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Goodbye JFK GFL... Come October you will join the LAX GFL in the great beyond... and I really liked the staff of both of these...
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Old Jun 18, 15, 9:43 am
  #74  
 
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Originally Posted by AlreadyThere View Post
Goodbye JFK GFL... Come October you will join the LAX GFL in the great beyond... and I really liked the staff of both of these...
The UC/GFL staff at JFK get mixed reviews on this website, but I remain steadfast that they are some of the absolute best agents I've encountered in my years with UA. I miss them dearly now that I'm an AA guy, but Maureen, Kathy, Mary Ellen, and Sheila are absolute gems at JFK.
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Old Jun 18, 15, 7:48 pm
  #75  
 
Join Date: Apr 2013
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Originally Posted by weirdlyndon View Post
The UC/GFL staff at JFK get mixed reviews on this website, but I remain steadfast that they are some of the absolute best agents I've encountered in my years with UA. I miss them dearly now that I'm an AA guy, but Maureen, Kathy, Mary Ellen, and Sheila are absolute gems at JFK.
Well, as you are now an AA guy (I'm bi-airline-al myself), when you fly transcon in F (or upgrade from J) you have the consolation of the AA FL, which serves fresh hot food, something UA only does at LHR.
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