Global Services experiences 2015
#91
Join Date: Aug 2010
Location: Chicago
Programs: UA 1K, SPG Gold
Posts: 174
on another note, I had an interesting conversation with the FA after a SFO-ORD flight the other day. I was waiting during deplaning to go back to E+ to get my bag after an on-board upgrade. The FA was confused why I ended up with an on-board upgrade. he said "I had 11 1ks up here [on a 737]. how would they get up here before you?" I explained to him that it was likely that they simply paid for it, since I was #2 on the upgrade list as of boarding behind one person (who I assume clearly used a RPU/GPU due to the pre-check-in checkmark). The point of the story was only that i'm always surprised how little knowledge of the system is really out there, even among FAs.
#92
Join Date: May 2012
Location: LAX
Programs: UA GS/1MM, Ritz Carlton Plat
Posts: 200
Usually when I am in the back, and they acknowledge me, they will refuse to take my drink vouchers and offer to bring me some food from the front. I actually find it hard to use my vouchers each year.
#93
Join Date: Feb 2012
Location: Tampa
Programs: UA Global Services and 3MM, Lifetime Hilton Diamond/Marriott Titanium Ambassador, Hertz PC
Posts: 250
I just met the Global Services re-invite challenge! Thank you United! I am happy to have my GS back.
#94
Join Date: Jan 2010
Posts: 361
IAH now has GS security check in ?
I just got to terminsl C, TSA precheck was not working but there was a lane for GS and when the saw my boarding pass they open up that lane and walk right up to security I have not experience this before in houston is this new ? Do any one know if we should expect GS security lane ?
I just got to terminsl C, TSA precheck was not working but there was a lane for GS and when the saw my boarding pass they open up that lane and walk right up to security I have not experience this before in houston is this new ? Do any one know if we should expect GS security lane ?
#95
Join Date: Jun 2002
Location: Pittsburg, KS USA
Programs: UAL Global Services; Hilton Diamond; Hyatt Diamond; SPG Gold
Posts: 106
Took the whole family to MCO last week. Flew through IAH and into B; the silver ghost was there to take us over to E. The Mrs. and the boys enjoyed it. Made the flight, after a close connection from MCI, by walking up the stairs and walked right to our seats. The GS agent went up the jetway and checked us in. About 10 minutes later 4 other passengers who were on the MCI flight came huffing and puffing on the flight as the door closed. I made sure not to make contact. We had all four seats in row 2. All in all a great trip.
Very true. I have had two cancellations on my way back across the Atlantic this year. In both cases the GS agent simply asked, what do you want to do?
And they did it.
Very cool.
Very true. I have had two cancellations on my way back across the Atlantic this year. In both cases the GS agent simply asked, what do you want to do?
And they did it.
Very cool.
Last edited by WineCountryUA; Apr 1, 2015 at 10:15 pm Reason: merging consecutive posts by same member - please use multi-quoting
#96
Join Date: Jun 2011
Location: IAH
Programs: UA Gold, Marriott Gold, HH Gold, Hyatt Explorist, Hertz PC, Avis 1st
Posts: 313
IAH now has GS security check in ?
I just got to terminsl C, TSA precheck was not working but there was a lane for GS and when the saw my boarding pass they open up that lane and walk right up to security I have not experience this before in houston is this new ? Do any one know if we should expect GS security lane ?
I just got to terminsl C, TSA precheck was not working but there was a lane for GS and when the saw my boarding pass they open up that lane and walk right up to security I have not experience this before in houston is this new ? Do any one know if we should expect GS security lane ?
#97
Join Date: Apr 2008
Location: EGGX <-> CZQX
Programs: AA CK, UA GS, DL 360, B6 Mosaic
Posts: 413
My best experience so far was in AMS. I was a little late to check in and came through gate security with almost the entire plane jammed into the gate space.
The boarding agent (you clear boarding well before you actually board; you sit in a gate/lounge type of area before boarding) boarded me, saw that I was GS, and personally escorted me to the front of the boarding area. She thanked me and introduced me to the final boarding agent. The boarding agent approached me while I was blathering on the phone to tell me that she would like to board me. No PA call or yell-call, just a really nice touch.
Cheers.
The boarding agent (you clear boarding well before you actually board; you sit in a gate/lounge type of area before boarding) boarded me, saw that I was GS, and personally escorted me to the front of the boarding area. She thanked me and introduced me to the final boarding agent. The boarding agent approached me while I was blathering on the phone to tell me that she would like to board me. No PA call or yell-call, just a really nice touch.
Cheers.
#98
Join Date: Jan 2003
Posts: 217
Great IAH experience yesterday. International Connection my wife and I with GS status traveling with two kids. Couldn't use Global Entry as kids don't have it .... late coming in, tight connection, immigration a total mess (IAH lobby staff forcing people into lines with no immigration agents working etc) and customs was NUTS. Call to GS line and they had us come to checkin upstairs for TSA and then a waiting golf cart got us to a way off C gate at high speed. Protected us on a later flight but got us to the original one just in time.
#99
Join Date: Aug 2006
Posts: 402
IAH now has GS security check in ?
I just got to terminsl C, TSA precheck was not working but there was a lane for GS and when the saw my boarding pass they open up that lane and walk right up to security I have not experience this before in houston is this new ? Do any one know if we should expect GS security lane ?
I just got to terminsl C, TSA precheck was not working but there was a lane for GS and when the saw my boarding pass they open up that lane and walk right up to security I have not experience this before in houston is this new ? Do any one know if we should expect GS security lane ?
I think it has always been there, but preCheck is generally never that bad when I travel through IAH, so rarely would need to use it.
#100
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,682
#101
Join Date: May 2012
Location: Orange County, CA
Programs: United GS, MM, Hyatt Globalist, Hilton Diamond
Posts: 598
Just got the car service for the first time yesterday in Denver. My flight was delayed an hour and it left me with a 10 minute connection until my departure home.
GS agent was waiting for me with an iPad with my name on it and whisked me to my next gate. Got a ton of strange looks as we opened to door the the jet bridge and cut in line.
Wonderful service, but hope its something I don't have to do again! I was dreading the entire flight to denver about waiting 4 hours until the next flight home, or running from one end of DEN to the other.
GS agent was waiting for me with an iPad with my name on it and whisked me to my next gate. Got a ton of strange looks as we opened to door the the jet bridge and cut in line.
Wonderful service, but hope its something I don't have to do again! I was dreading the entire flight to denver about waiting 4 hours until the next flight home, or running from one end of DEN to the other.
#102
Join Date: Jan 2010
Posts: 361
does any one know if a GS member using the check in line in newark is able to bring family members along or that is exclusive for us the members only?
#103
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,970
#104
Join Date: Oct 2012
Location: NYC
Programs: AADULtArer
Posts: 5,659
Does not include hot guy/gal you just met licing outside GS entry point.
#105
Join Date: Jan 2010
Posts: 361
IAH-RDU right before closing the door yesterday GS agent walk in to check in make sure we were being taking care, again i am strong believer that an acknowledgment and a thank you goes along way!
Last edited by GSunitedloyal; Apr 18, 2015 at 8:14 am