Premier benefits for companions on separate tickets, " off-pnr " [Consolidated]
#121
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
I've been trying to figure this one out - while I had thought the DOB question was a screen to make sure you knew the person and weren't "selling" access, I wonder if it's also a security precaution to avoid a changed seat assignment (few would reject a swap from e to E+, but perhaps if going Aisle to middle or something).
#122
Join Date: Jan 2020
Posts: 1
Award flight
Thanks to a mileage run, I earned a higher status for 2020, and I have enough miles for one overseas round trip. But of course there are two of us. I’ve searched this forum but I just want to make sure I am correct in this:
I have to book myself (award flight) and my spouse ($) in separate bookings, and because of this my status perks (upgrades, priority baggage, etc.) will only be available to me for the flight rather than both of us. In order for us both to get the perks, I either have to pay cash for both or have enough miles for both so we can be on the same booking (one-ways are not an option in this case since they are more expensive than the round trip). Am I understanding correctly?
I have to book myself (award flight) and my spouse ($) in separate bookings, and because of this my status perks (upgrades, priority baggage, etc.) will only be available to me for the flight rather than both of us. In order for us both to get the perks, I either have to pay cash for both or have enough miles for both so we can be on the same booking (one-ways are not an option in this case since they are more expensive than the round trip). Am I understanding correctly?
Last edited by WineCountryUA; Jan 12, 2020 at 8:59 pm Reason: Moved to consolidated thread
#123
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Bags -- off-pnr companion does not get any benefit but as an 1K you can 3 (on UA) and the companion depending on destination may get 1 or more -- but 3 bags for a couple can cover many trips.
E+ -- you can guest your companion, just requires a call.
Check-in, Security and Boarding -- you can guest your companion
CPU -- you may be able to add your companion at the gate YMMV, you being on award ticket might be eligible for CPU if you have the right credit cards
The thread's wiki covers some other benefits. Overall it may not be as bad as your feared.
One issue is irrops handling, you will be handled with higher priority but a word to the GA or UA phone agents will get your companion similarly treated
#124
Join Date: Jun 2018
Location: YYC
Programs: United 1K Hilton Diamond
Posts: 21
have cake and eat it too?
So I have a work trip that family will be joining me on.
Work covers everything for me but not for family course. Is there a way book miles for my wife and daughter while I pay for mine (and get miles and pqp etc), with the kicker of getting all of the freebies I get as a Plat (econ plus mostly, I can claim the bags).
Either pony up and put everybody on 1 PNR or am I missing something? No issue to buy all 3 and get reimbursed for 1, just cheap.
thanks
Work covers everything for me but not for family course. Is there a way book miles for my wife and daughter while I pay for mine (and get miles and pqp etc), with the kicker of getting all of the freebies I get as a Plat (econ plus mostly, I can claim the bags).
Either pony up and put everybody on 1 PNR or am I missing something? No issue to buy all 3 and get reimbursed for 1, just cheap.
thanks
#125
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
.... Is there a way book miles for my wife and daughter while I pay for mine (and get miles and pqp etc), with the kicker of getting all of the freebies I get as a Plat (econ plus mostly, I can claim the bags).
Either pony up and put everybody on 1 PNR or am I missing something? ...
Either pony up and put everybody on 1 PNR or am I missing something? ...
But as an elite you can guest a number of companions into E+. Silver (at T-24) and Gold are allowed 1 companion for free, Plat and above -- up to 8 companions. But a Gold can guest up to 8 into Preferred Seats but those are just regular E- seats closer to the front.
If more than your status allows, you can purchase E+ for the remaining.
Bags -- put most of them on your ticket.
Boarding, Security, Check-in -- companions can go with you
More in the thread's wiki
#126
Join Date: Jan 2016
Location: Germany
Programs: UA 1K
Posts: 417
We recently booked a an CPUable flight with three 1k members on a single booking and a non-Elite on seperate PNR.
Since the 4th traveller booked a couple of hours later, he was on a seperate booking. First / Business class was quite empty and there even remained some empty seats after upgrade list fully cleared.
We could easily get the Eco+ seat for hom. Trying to get him on the upgrade list was really frustrating however:
- 1K hotline told us to ask at the airport
- service desk at EWR couldn't assist, but asked us to call the 1K hotline instead
- Polaris lounge staff (after arriving internationally) couldn't assist unless the companion would show up as well. However lounge staff refused entry for him (since he didn't fly Polaris)
- no luck at the United Club
- Twitter team recommended to use PlusPoints for his upgrade, couldn't put him on the CPU list as well. But looks like you shouldn't rely on companion-CPU on seperate booking nowadays
- Gate Agent refused to put him on the upgrade list despite those empty seats + empty upgrade list
We finally managed to get him upgraded by asking the Purser while boarding.
Since the 4th traveller booked a couple of hours later, he was on a seperate booking. First / Business class was quite empty and there even remained some empty seats after upgrade list fully cleared.
We could easily get the Eco+ seat for hom. Trying to get him on the upgrade list was really frustrating however:
- 1K hotline told us to ask at the airport
- service desk at EWR couldn't assist, but asked us to call the 1K hotline instead
- Polaris lounge staff (after arriving internationally) couldn't assist unless the companion would show up as well. However lounge staff refused entry for him (since he didn't fly Polaris)
- no luck at the United Club
- Twitter team recommended to use PlusPoints for his upgrade, couldn't put him on the CPU list as well. But looks like you shouldn't rely on companion-CPU on seperate booking nowadays
- Gate Agent refused to put him on the upgrade list despite those empty seats + empty upgrade list
We finally managed to get him upgraded by asking the Purser while boarding.
Last edited by delpiero223; Jan 22, 2020 at 1:22 pm Reason: removed personal information
#127
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
This was a pmCO practice but was not carried over formally post merger . It is YMMV
The Purser violated company policy.
#128
Join Date: Jan 2016
Location: Germany
Programs: UA 1K
Posts: 417
All the approaches to others than the GA were bound to have met with failure. This has been a GA only "feature" and is not a published benefit. (It was a pmCO feature that was not formally carried over post-merger). And should never be an expected benefit. Best not to bring this up with others, could lead to a complete shutdown.
After boarding GA finally got us a new, printed BP for the seat change. So at least it was a more or less "official" upgrade, not just an in-aircraft swap. But looks like those 20 PlusPoints might be worth it next time.
#129
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Added the word "only" to the wiki to make it clearer.
Last edited by WineCountryUA; Jan 22, 2020 at 1:56 pm
#130
Join Date: Oct 2013
Location: KEWR
Programs: UA 1K, HH Diamond, SPG/Marriott Gold, Hyatt Plat, National Exec, GE/Nexus
Posts: 501
I got award tickets for 2 companions no status - same itinerary as my cash ticket, all different PNRs. We're going skiing so we each have a ski bag and a luggage. I don't have to pay for luggage, but it would be great for them not have to pony up $80 ($30 first bag + $50 second bag) each way. It appears the policy says they are out of luck, but I'll see if it can be waived based on my status. I'll report back after the trip in 3 weeks.
#132
Join Date: Mar 2009
Posts: 2,295
I got award tickets for 2 companions no status - same itinerary as my cash ticket, all different PNRs. We're going skiing so we each have a ski bag and a luggage. I don't have to pay for luggage, but it would be great for them not have to pony up $80 ($30 first bag + $50 second bag) each way. It appears the policy says they are out of luck, but I'll see if it can be waived based on my status. I'll report back after the trip in 3 weeks.
Depending where you're going, Platinums get three bags, so you can check one extra bag, saving your friends some $$.
One nice thing about UA's ski bag policy is that a ski bag and a boot bag are one item so you don't have to put the boots in with your other checked bag.
#133
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
#134
Join Date: May 2001
Location: IAD
Posts: 6,148
As a lowly Gold who never considered this scenario before because domestic CPUs clearing were purely theoretical , do traveling companions with linked PNRs get put on the upgrade list alongside me? I've linked so my family can get preferred seating, but never even considered the CPU part.
#135
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,461
As a lowly Gold who never considered this scenario before because domestic CPUs clearing were purely theoretical , do traveling companions with linked PNRs get put on the upgrade list alongside me? I've linked so my family can get preferred seating, but never even considered the CPU part.