Check Your UA Itineraries for Schedule Changes and what to do after one [Archive]
Oct 28, 2015, 3:22 pm
#541
Join Date: Feb 2001
Location: Wesseling, NRW, Germany
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Posts: 3,940
Greetings - Dirk
Oct 28, 2015, 3:51 pm
#542
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
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Oct 28, 2015, 3:59 pm
#543
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Once you're delayed enough that you most likely miss the last connection that day - then the change is involuntary by definition. Whether you request the change or you just take what they give you doesn't affect getting ORC credit. Of course there is a grey area if the possibility exists that you might make the connection, but the words invol reroute have never failed to work for me.
I've had an airline tell me that my flight was going to take off on time, in five minutes, when the inbound plane wasn't even under ATC control of the airport I was at (and they weren't sure it had even taken off from the previous airport). That airline no longer exists.
I have no doubt that COdbaUA is capable of claiming a flight is on time when there is no chance that it will be. Whether they consider a change at that time to be "voluntary" is up to them.
Oct 28, 2015, 4:40 pm
#544
Join Date: Apr 2012
Location: DTW/MBS
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Posts: 3,525
Once you are delayed, sure. But that's not "looks delayed".
I've had an airline tell me that my flight was going to take off on time, in five minutes, when the inbound plane wasn't even under ATC control of the airport I was at (and they weren't sure it had even taken off from the previous airport). That airline no longer exists.
I have no doubt that COdbaUA is capable of claiming a flight is on time when there is no chance that it will be. Whether they consider a change at that time to be "voluntary" is up to them.
I've had an airline tell me that my flight was going to take off on time, in five minutes, when the inbound plane wasn't even under ATC control of the airport I was at (and they weren't sure it had even taken off from the previous airport). That airline no longer exists.
I have no doubt that COdbaUA is capable of claiming a flight is on time when there is no chance that it will be. Whether they consider a change at that time to be "voluntary" is up to them.
Oct 28, 2015, 11:18 pm
#545
Suspended
Join Date: Feb 2007
Posts: 1,273
Schedule change. redeposit miles for free?
Hi
I'm now a lowly silver, so it will cost $125 per ticket to redeposit miles.
United changed my Christmas day flights so I spend 15 hours in lax!
What's the best way to cancel the tickets without fee?
I'm now a lowly silver, so it will cost $125 per ticket to redeposit miles.
United changed my Christmas day flights so I spend 15 hours in lax!
What's the best way to cancel the tickets without fee?
Oct 28, 2015, 11:37 pm
#546
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Join Date: Feb 2000
Location: Los Angeles
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Do you no longer want to travel at all?
If you do want to travel, I would research other flights that UA can rebook you on.
Oct 29, 2015, 7:10 am
#547
Suspended
Join Date: Feb 2007
Posts: 1,273
Thanks. The increase in wait time is 2 hours and 10 minutes. Is there a rule that says if the schedule change is greater than 2 hours I can get my points back for free? If so a pointer would be great.
Also, the reschedule notice says,"We apologize for any inconvenience this may cause. Rest assured that your reservation remains valid, and if you do not wish to make additional changes, no action is needed based on this email."
Doesn't this imply I have an out?
Also, the reschedule notice says,"We apologize for any inconvenience this may cause. Rest assured that your reservation remains valid, and if you do not wish to make additional changes, no action is needed based on this email."
Doesn't this imply I have an out?
Last edited by WineCountryUA; Oct 29, 2015 at 12:13 pm Reason: merging consecutive posts by same member
Oct 29, 2015, 8:11 am
#548
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Yes, you have two outs:
1. Rerouting. You may propose other routings to UA. As this is an award ticket, the routing will need to be on *A. UA can force award space on its own metal and request, but not force space on other *A carriers' metal.
2. Cancel fro a full refund - Whether cash or miles, you may cancel for a full penalty-fee refund. To do this, call UA and note the 2:10 change and ask for a cancellation & refund based on that.
1. Rerouting. You may propose other routings to UA. As this is an award ticket, the routing will need to be on *A. UA can force award space on its own metal and request, but not force space on other *A carriers' metal.
2. Cancel fro a full refund - Whether cash or miles, you may cancel for a full penalty-fee refund. To do this, call UA and note the 2:10 change and ask for a cancellation & refund based on that.
Oct 29, 2015, 10:16 am
#550
Suspended
Join Date: Feb 2007
Posts: 1,273
Yes, you have two outs:
1. Rerouting. You may propose other routings to UA. As this is an award ticket, the routing will need to be on *A. UA can force award space on its own metal and request, but not force space on other *A carriers' metal.
2. Cancel fro a full refund - Whether cash or miles, you may cancel for a full penalty-fee refund. To do this, call UA and note the 2:10 change and ask for a cancellation & refund based on that.
1. Rerouting. You may propose other routings to UA. As this is an award ticket, the routing will need to be on *A. UA can force award space on its own metal and request, but not force space on other *A carriers' metal.
2. Cancel fro a full refund - Whether cash or miles, you may cancel for a full penalty-fee refund. To do this, call UA and note the 2:10 change and ask for a cancellation & refund based on that.
Nov 2, 2015, 8:45 am
#551
Join Date: Aug 2014
Location: SFO/CDG
Programs: UA 1k
Posts: 211
Had a recent schedule change for my parents flying FAY-IAD-SFO around Christmas time. The agent was very helpful and moved them to the direct RDU-SFO flight in both directions. They were upgraded in one direction with my miles on the original flight, but the agent said she could not open R inventory to upgrade the new flights. Does this seem consistent or should I try again with CS? There are at least 9/16 seats still open on the flight.
Nov 2, 2015, 8:53 am
#552
Join Date: Aug 2003
Location: Northern California
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Posts: 3,455
Had a recent schedule change for my parents flying FAY-IAD-SFO around Christmas time. The agent was very helpful and moved them to the direct RDU-SFO flight in both directions. They were upgraded in one direction with my miles on the original flight, but the agent said she could not open R inventory to upgrade the new flights. Does this seem consistent or should I try again with CS? There are at least 9/16 seats still open on the flight.
Nov 2, 2015, 9:02 am
#553
Join Date: Aug 2014
Location: SFO/CDG
Programs: UA 1k
Posts: 211
Schedule change resulted in arrival at SFO 4 hours later than original schedule. No options from FAY with F. I offered to move them to RDU but no options from there either. Its not a big deal, and I would think there is a small chance R will open up at some point but curious what others would do in this situation.
Think there is more to the story -- how severe was the initial change of flights? Did you ask the agent to find another routing that would've kept them in F? Doubt they can open up inventory, but if it is the case that this was the only alternative United suggested, then I would think it's reasonable to escalate.
Nov 2, 2015, 9:07 am
#554
Join Date: Aug 2003
Location: Northern California
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Posts: 3,455
Schedule change resulted in arrival at SFO 4 hours later than original schedule. No options from FAY with F. I offered to move them to RDU but no options from there either. Its not a big deal, and I would think there is a small chance R will open up at some point but curious what others would do in this situation.
Nov 2, 2015, 9:09 am
#555
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