Check Your UA Itineraries for Schedule Changes and what to do after one [Archive]
Feb 19, 2015, 2:54 pm
#31
Join Date: May 2011
Location: Texas
Programs: united airlines marriott southwest airlines
Posts: 21
Thank you for the response. I was afraid that would be the answer.
Feb 19, 2015, 3:04 pm
#32
Join Date: Apr 2000
Location: PDX
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You could also look into routing IAH-EWR-CDG on 767 all the way; if they have the seats you want you could ask to be re-accomidated that way.
Feb 19, 2015, 9:51 pm
#34
Join Date: Jan 2014
Location: SFO
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I am very frustrated. I booked my flight very early so I could choose my seats. Booked my flight from IAH to ORD with 1 hr 52 connect to CDG.
Booked flight early Nov. Reserved seats in E+ on 767-300 in 23 A &B.
Looked at my itinerary and UA chgd flight times and my connect is now only 40 min ORD to CDG. I do not want to risk missing my connection, so called and had UA book me on another flight. Now flight is IAH to IAD with 1 hr 32 connect to CDG. BUT can not get E+ on the aisle 2 seats and am now in the center 3 seat row. And to add insult to injury, I have to pay for upgrade to E+ again and will get refunded the original upgrade fee when I return from flight?
So my question is: Is there any way to be notified if 2 aisle seats become available on this flight other that looking every day?
Also, frustrated that UA does not notify me when changes are made to original itinerary, I discovered by going online to view my flight!
Thanks for any help or guidance.
Booked flight early Nov. Reserved seats in E+ on 767-300 in 23 A &B.
Looked at my itinerary and UA chgd flight times and my connect is now only 40 min ORD to CDG. I do not want to risk missing my connection, so called and had UA book me on another flight. Now flight is IAH to IAD with 1 hr 32 connect to CDG. BUT can not get E+ on the aisle 2 seats and am now in the center 3 seat row. And to add insult to injury, I have to pay for upgrade to E+ again and will get refunded the original upgrade fee when I return from flight?
So my question is: Is there any way to be notified if 2 aisle seats become available on this flight other that looking every day?
Also, frustrated that UA does not notify me when changes are made to original itinerary, I discovered by going online to view my flight!
Thanks for any help or guidance.
Feb 20, 2015, 8:56 am
#35
Join Date: May 2011
Location: Texas
Programs: united airlines marriott southwest airlines
Posts: 21
Thanks for the info. I will look at expertflyer.com for seat issue.
Also, glad to know that having to pay twice for E+ seats and wait for the refund when it was not my choice was strange. I will follow up.
Also, glad to know that having to pay twice for E+ seats and wait for the refund when it was not my choice was strange. I will follow up.
Feb 20, 2015, 10:56 am
#36
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Location: Phoenix, AZ
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Never accept "strange" answers like that. The agent should have accomodated you in E+ without further charge. If the agent can't/won't do it, then ask nicely for a supervisor.
Feb 20, 2015, 12:28 pm
#37
Join Date: Jun 2005
Location: IAD
Programs: UA 1K, Marriott Gold, Global Entry, TSA Pre✓
Posts: 707
I am very frustrated. I booked my flight very early so I could choose my seats. Booked my flight from IAH to ORD with 1 hr 52 connect to CDG.
Booked flight early Nov. Reserved seats in E+ on 767-300 in 23 A &B.
Looked at my itinerary and UA chgd flight times and my connect is now only 40 min ORD to CDG. I do not want to risk missing my connection, so called and had UA book me on another flight. Now flight is IAH to IAD with 1 hr 32 connect to CDG. BUT can not get E+ on the aisle 2 seats and am now in the center 3 seat row. And to add insult to injury, I have to pay for upgrade to E+ again and will get refunded the original upgrade fee when I return from flight?
So my question is: Is there any way to be notified if 2 aisle seats become available on this flight other that looking every day?
Also, frustrated that UA does not notify me when changes are made to original itinerary, I discovered by going online to view my flight!
Thanks for any help or guidance.
Flight is for mid - May.
Booked flight early Nov. Reserved seats in E+ on 767-300 in 23 A &B.
Looked at my itinerary and UA chgd flight times and my connect is now only 40 min ORD to CDG. I do not want to risk missing my connection, so called and had UA book me on another flight. Now flight is IAH to IAD with 1 hr 32 connect to CDG. BUT can not get E+ on the aisle 2 seats and am now in the center 3 seat row. And to add insult to injury, I have to pay for upgrade to E+ again and will get refunded the original upgrade fee when I return from flight?
So my question is: Is there any way to be notified if 2 aisle seats become available on this flight other that looking every day?
Also, frustrated that UA does not notify me when changes are made to original itinerary, I discovered by going online to view my flight!
Thanks for any help or guidance.
Flight is for mid - May.
Do you currently have assigned seats in E+? If so, you won't get a refund. If the seats you want open up, call UA; they should be able to deal with the E+ charge.
Feb 20, 2015, 1:12 pm
#38
Join Date: May 2011
Location: Texas
Programs: united airlines marriott southwest airlines
Posts: 21
Yes On the rescheduled flight I had to purchase E+ again ( but am now in the middle with 3 seats vs the 2 side seats). I really wanted the 2 on the side because this is an overnight flight to Paris, I think it will be less disruptive for me & DH.
So I have paid E+ for the original flight and then again on the rescheduled flight I requested due to the change from 1 hr 52 minute connect to 40 minutes! Customer rep said I would get a refund from of the original E+ purchase upon completion of the entire itinerary. I feel I should get the refund now and not have to wait until June 3rd when the itinerary is complete since the change was made due to their change in schedule.
So I have paid E+ for the original flight and then again on the rescheduled flight I requested due to the change from 1 hr 52 minute connect to 40 minutes! Customer rep said I would get a refund from of the original E+ purchase upon completion of the entire itinerary. I feel I should get the refund now and not have to wait until June 3rd when the itinerary is complete since the change was made due to their change in schedule.
Feb 20, 2015, 2:14 pm
#39
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I take it there was no earlier connecting flight IAH-ORD? You might also look at routing IAH-MUC/FRA-CDG, with the short intra-Europe leg on Lufthansa.
Feb 20, 2015, 2:54 pm
#40
Join Date: Jul 2013
Posts: 20
Are there any plans by UA to improve this?
016 ticket on SAS. Checked in on SAS for a 730am flight sometime in the afternoon. At around 12am or 1am, I happen to check my itinerary and I see that we've been moved to a 630am flight (they cancelled the 730 flight). We happened to be flying through a really small airport and were planning on getting to the airport at 630am so just got super lucky that I checked the mobile app.
016 ticket on SAS. Checked in on SAS for a 730am flight sometime in the afternoon. At around 12am or 1am, I happen to check my itinerary and I see that we've been moved to a 630am flight (they cancelled the 730 flight). We happened to be flying through a really small airport and were planning on getting to the airport at 630am so just got super lucky that I checked the mobile app.
Feb 20, 2015, 4:01 pm
#41
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UA doesn't allow you to do this, but Expertflyer does - they can send you a notification if one opens up. Not sure if you would need a paid subscription vs. the free product since its more specific than a generic any aisle seat, but the capability does exist.
Feb 20, 2015, 8:37 pm
#42
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Will United "work with" AC on an award change?
This week's round of schedule changes brought one to light that is not United's fault, but I was wondering if anyone has a feeling as to whether United will help us try to get a better outcome.
We have MP awards booked with the first segment on AC. AC changed the schedule on this flight by four+ hours, creating an impossible flight situation (arriving three hours after the connecting flight departs). However, they also added a new flight (or moved an existing flight) that's only ten minutes earlier than our original flight. I know United can't force AC to do anything, but would they try to work with AC to get us back on the original schedule? Is it even worth trying (particularly since we're now only Gold)?
The alternative is not terrible (UA has a YVR-SFO flight an hour earlier then our original departure), but the AC product is infintely better than the UA product, so we'd really like to stick with it if possible.
We have MP awards booked with the first segment on AC. AC changed the schedule on this flight by four+ hours, creating an impossible flight situation (arriving three hours after the connecting flight departs). However, they also added a new flight (or moved an existing flight) that's only ten minutes earlier than our original flight. I know United can't force AC to do anything, but would they try to work with AC to get us back on the original schedule? Is it even worth trying (particularly since we're now only Gold)?
The alternative is not terrible (UA has a YVR-SFO flight an hour earlier then our original departure), but the AC product is infintely better than the UA product, so we'd really like to stick with it if possible.
Feb 20, 2015, 11:21 pm
#43
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This week's round of schedule changes brought one to light that is not United's fault, but I was wondering if anyone has a feeling as to whether United will help us try to get a better outcome.
We have MP awards booked with the first segment on AC. AC changed the schedule on this flight by four+ hours, creating an impossible flight situation (arriving three hours after the connecting flight departs). However, they also added a new flight (or moved an existing flight) that's only ten minutes earlier than our original flight. I know United can't force AC to do anything, but would they try to work with AC to get us back on the original schedule? Is it even worth trying (particularly since we're now only Gold)?
The alternative is not terrible (UA has a YVR-SFO flight an hour earlier then our original departure), but the AC product is infintely better than the UA product, so we'd really like to stick with it if possible.
We have MP awards booked with the first segment on AC. AC changed the schedule on this flight by four+ hours, creating an impossible flight situation (arriving three hours after the connecting flight departs). However, they also added a new flight (or moved an existing flight) that's only ten minutes earlier than our original flight. I know United can't force AC to do anything, but would they try to work with AC to get us back on the original schedule? Is it even worth trying (particularly since we're now only Gold)?
The alternative is not terrible (UA has a YVR-SFO flight an hour earlier then our original departure), but the AC product is infintely better than the UA product, so we'd really like to stick with it if possible.
That said, if we're only talking about YVR-SFO, the UA product is likely better anyway since the route has been largely Rouged.
Last edited by goalie; Feb 20, 2015 at 11:28 pm Reason: Trolling
Feb 21, 2015, 1:06 am
#44
Join Date: Mar 2012
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Posts: 6,355
I'd like to hear more about which AC flights YVR-SFO are preferable to UA flights. Since Rouge has arrived, my preferences have switched 100% to UA. Am I missing something?
Feb 21, 2015, 10:37 am
#45
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