Questions on Open Jaw/Stopover and Award Routings for United UA/*A Partners [2015]
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#1
Original Poster
Join Date: Oct 2004
Location: DE
Programs: UA 1K, SPG Plat, HH Gold
Posts: 287
Questions on Open Jaw/Stopover and Award Routings for United UA/*A Partners [2015]
I am trying to bring my family to Paris and Hong Kong this summer. After checking online, here's what I found:
PHL-YYZ-CDG
CDG-VIE-BKK-HKG
HKG-YVR-YYZ-PHL
Total 8 segments. Will this work? Thanks.
PHL-YYZ-CDG
CDG-VIE-BKK-HKG
HKG-YVR-YYZ-PHL
Total 8 segments. Will this work? Thanks.
Last edited by J.Edward; Oct 31, 15 at 7:25 am

#2
Join Date: Jan 2009
Location: LAS
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,046
Aren't we limited to 4 in each direction now?

#3
Join Date: Sep 2013
Posts: 914
Advanced Award Booking
Hey,
I am trying to put together a rather advanced awards booking but the UA site keeps erroring out on me. Its a multi-stop multi-country flight. any suggestions on how to make the website actually give me these options?
I am trying to put together a rather advanced awards booking but the UA site keeps erroring out on me. Its a multi-stop multi-country flight. any suggestions on how to make the website actually give me these options?

#4
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.5MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 20,205
Will likely have to call it in, UA doesn't do so great outside of a basic OJ or SO

#5
Moderator: United Airlines; FlyerTalk Evangelist

Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Gold
Posts: 52,625
Either
Just give up and call (may involved fees for some)
or
Book what you can and then call to modify (no fees to modify).
There is a point at which frustrating yourself and spending time trying to make an itin that may never workout online is not worth trying any more.

#6
Join Date: Feb 2014
Location: BWI
Programs: *A silver, Club Carlson Gold, Hilton Gold
Posts: 262
If you post your itinerary here, we might be able to tell you what is causing the errors. It's possible you are breaking a routing rule somewhere along the line.

#7
Join Date: Sep 2013
Posts: 914
NYC-SYD August 4
SYD-MEL Aug 10
MEL-MLE August 14
MLE-DAR August 19
DAR-NYC August 25
also i realize some parts of this will have to be partner flights
SYD-MEL Aug 10
MEL-MLE August 14
MLE-DAR August 19
DAR-NYC August 25
also i realize some parts of this will have to be partner flights
Last edited by WineCountryUA; Jan 4, 15 at 7:00 pm Reason: merging consecutive posts by same member

#8

#9
Join Date: Jul 2006
Posts: 11
I am trying to book SFO-DEL-SFO-YVR in business. SFO-DEL is available on OZ on 11 MAR'15. DEL-SFO is available on OZ on 10 APR'15. SFO-YVR is available on UA on 1 JUL'15. While booking multiple destination, website does not show me DEL-SFO OZ flight. Is there anything wrong in this itinerary? Also, will this be a 160K miles itinerary (Business Saver) with free one-way SFO-YVR? Any help is appreciated.

#10
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: SFO
Programs: AA EXP; AS 75K; WN A List; UA 1K 1MM; Hyatt Globalist; Marriott AMB; Hilton Diamond (Aspire)
Posts: 45,232
Per WineCountryUA, you have too many stops.
You're also going to have too many segments.
And the routing is illegal in numerous respects (although I can't tell exactly because you haven't listed the full routing).
There is just no way you can do that itinerary as a roundtrip using United miles. Have you looked into a RTW (around the world) ticket?

#11
Join Date: Nov 2010
Posts: 35
European Routing Questions / Validity
I attempted to make the following reservation tonight and was denied due to:
- Too many segments
- Too many carriers
For European awards, I was under the impression that I could have more that 4 segments, and haven't heard the issue of too many carriers. Would this routing be valid? And should I just call in again?
PHL - FRA - VIE - DBV (stopover)
DBV - ATH (23 Hours) - RHO (destination)
ASR - IST - VIE - LHR - YYZ - IAD (open jaw)
This routing would have 7 carriers (Lufthansa, Austrian, Croatian , Aegean , Turkish , Air Canada, United)
As an alternative, I've found the following routing, which has less ideal timing for me. (I know that I shouldn't be that picky for this summer). I'd appreciate thoughts on that as well
PHL - FRA - DBV (stopover)
DBV - ATH (23 Hours) - RHO (destination)
ASR - IST - GVA -- YUL - IAD (open jaw)
- Too many segments
- Too many carriers
For European awards, I was under the impression that I could have more that 4 segments, and haven't heard the issue of too many carriers. Would this routing be valid? And should I just call in again?
PHL - FRA - VIE - DBV (stopover)
DBV - ATH (23 Hours) - RHO (destination)
ASR - IST - VIE - LHR - YYZ - IAD (open jaw)
This routing would have 7 carriers (Lufthansa, Austrian, Croatian , Aegean , Turkish , Air Canada, United)
As an alternative, I've found the following routing, which has less ideal timing for me. (I know that I shouldn't be that picky for this summer). I'd appreciate thoughts on that as well
PHL - FRA - DBV (stopover)
DBV - ATH (23 Hours) - RHO (destination)
ASR - IST - GVA -- YUL - IAD (open jaw)
Last edited by wb411; Jan 6, 15 at 8:20 pm Reason: Added Detail on Carriers

#12
Join Date: Dec 2009
Location: AUS
Posts: 246

Despite reading the Q and A, I'm still confused...
Are you allowed to open jaw at your "stop over"? If not, how would you use the 2 permitted open jaws other than returning to a different airport on the way home?
I get how this example works, where there is 2 open jaws and 1 stop over:
LAX - HND
HND - INC
TPE - SFO
Can anyone give me an example of how else to "legally" make use of that second open jaw? Thanks!
Are you allowed to open jaw at your "stop over"? If not, how would you use the 2 permitted open jaws other than returning to a different airport on the way home?
I get how this example works, where there is 2 open jaws and 1 stop over:
LAX - HND
HND - INC
TPE - SFO
Can anyone give me an example of how else to "legally" make use of that second open jaw? Thanks!

#13
Join Date: Jan 2009
Location: LAS
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,046
despite reading the q and a, i'm still confused...
Are you allowed to open jaw at your "stop over"? If not, how would you use the 2 permitted open jaws other than returning to a different airport on the way home?
I get how this example works, where there is 2 open jaws and 1 stop over:
Lax - hnd
hnd - inc
tpe - sfo
can anyone give me an example of how else to "legally" make use of that second open jaw? Thanks!
Are you allowed to open jaw at your "stop over"? If not, how would you use the 2 permitted open jaws other than returning to a different airport on the way home?
I get how this example works, where there is 2 open jaws and 1 stop over:
Lax - hnd
hnd - inc
tpe - sfo
can anyone give me an example of how else to "legally" make use of that second open jaw? Thanks!
muc-sfo

#14
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: SFO
Programs: AA EXP; AS 75K; WN A List; UA 1K 1MM; Hyatt Globalist; Marriott AMB; Hilton Diamond (Aspire)
Posts: 45,232

#15
Join Date: Mar 2008
Programs: United 1K, HH Diamond, CBP Global Entry
Posts: 732
Problems booking stopovers/open-jaw awards on United.com
I used to book a lot of awards on United.com with stopovers and open jaws.
however, lately, it seems all the stopover and open jaw combinations I try always returns me error messages somehow.
e.g. Europe-Boston//Boston-Newark//Newark-OGG or Europe-Boston//Boston-OGG//OGG-IAD, or Europe-Boston//Boston-OGG//OGG-HNL.... none of them work. and i searched segment by segment to make sure saver awards are there.
and other the phone, agents all give me some different weird hypothesis every time i talk to another one.
booking openjaws/stopover used to be so easy on United.com. did something change in the software coding?
however, lately, it seems all the stopover and open jaw combinations I try always returns me error messages somehow.
e.g. Europe-Boston//Boston-Newark//Newark-OGG or Europe-Boston//Boston-OGG//OGG-IAD, or Europe-Boston//Boston-OGG//OGG-HNL.... none of them work. and i searched segment by segment to make sure saver awards are there.
and other the phone, agents all give me some different weird hypothesis every time i talk to another one.
booking openjaws/stopover used to be so easy on United.com. did something change in the software coding?
