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[Consolidated] UA/Partner flights miles not posting?

Old Nov 13, 16, 4:35 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.

For missing flight partner credit you will need to wait 15 7 days.
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, youll need to enter additional information along with the ticket number.

For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit

related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]

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[Consolidated] UA/Partner flights miles not posting?

Old Jan 6, 15, 11:08 am
  #1  
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[Consolidated] UA/Partner flights miles not posting?

Post your missing 2015 UA and Partner flight miles issues here. For missing 2014 miles, please us the 2013/2014 thread which will remain open for a while to accommodate those with issues from late in 2014

http://www.flyertalk.com/forum/unite...4-edition.html

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Old Jan 6, 15, 5:46 pm
  #2  
 
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as the 2014 was closed


This is the boarding pass for a flight I had in late December, any chance that the miles will post for this flight? or will I have to deal with bundles of fun with UA and SK?
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Old Jan 6, 15, 6:28 pm
  #3  
 
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My flight late in December from IAD to DEN was delayed more than two hours by a mechanical problem. After it became obvious I'd miss my connection in DEN, the last flight out that day, the gate agent offered to rebook me on the first flights the next morning. Somehow, the new IAD-DEN was miscoded as an award flight and I received no mileage or PQM credit for it. I needed the miles to maintain status.

After four calls to MileagePlus services (and at least 20 minutes on hold each time), two email submissions of the original purchase receipt and boarding pass, and a two-week wait, a fifth call (and another 20 minute wait) apparently did the trick. The missing flight still doesn't show up in my account summary. But dollar, PQM and mileage figures show up as adjusted, and the agent assured me my status is now good through 2105.

I continue to wonder why it has to be so difficult to get an obvious and seemingly simple coding mistake corrected.
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Old Mar 24, 15, 4:08 pm
  #4  
 
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Not sure of the correct thread for this, so Ill try it here.

I flew with Copa a couple of weeks back (booked on copaair.com as I usually do) entering my MP number - I know it was accepted as I could pick the first 3 rows of economy after purchase and was CPUd later on.

According to the chart here, I think I should earn 75% base miles (U fare):

http://www.united.com/CMS/en-US/Mark...spx?ItemId=565

Flight was just over 15 days ago so I have submitted the form on United to track down the miles.

Just wondering has anyone had an issue with Copa (or other airlines) posting miles since March 1st? Usually for me they are posted on the 7th day after the flight is flown
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Old Mar 24, 15, 4:43 pm
  #5  
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I've been waiting on Copa PQD's to post since Jan 1. The miles and segments posted. But after a numbers of emails, still waiting on the PQD's.

What makes it hard is that the ticket is not on 016 stock. So it's a cumbersome on the UA side.
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Old Apr 3, 15, 12:59 pm
  #6  
 
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Update - My miles for the outgoing journey posted today/yesterday. The return journey posted about 3 hours after I made my original post. All square now (too bad only 70% fare, no Status bonus and no return of the Copa 25% book on copaair.com bonus )
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Old May 5, 15, 8:32 pm
  #7  
 
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Foreign flights don't post

I took two star carriers 10 days ago and only one posted to my account. What's the best way to fix this?
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Old May 5, 15, 8:36 pm
  #8  
 
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Originally Posted by Iuguy16 View Post
I took two star carriers 10 days ago and only one posted to my account. What's the best way to fix this?
For some of the Star carriers it takes longer. For Star Alliance carriers you need to wait at least 15 days before you can submit a request.

http://www.united.com/web/en-US/Cont...ageCredit.aspx
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Old May 5, 15, 8:42 pm
  #9  
 
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Some of the Asian carriers take much longer.

If you contact them they may ask you: Do you have your ticket stub from the flight?

Uh, I thought this was 2015, can't you check your system for proof I took the flight?

I use to toss my stubs, but not anymore until they post.
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Old May 6, 15, 10:05 am
  #10  
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Originally Posted by Asiatraveler15 View Post
Some of the Asian carriers take much longer.

If you contact them they may ask you: Do you have your ticket stub from the flight?

Uh, I thought this was 2015, can't you check your system for proof I took the flight?

I use to toss my stubs, but not anymore until they post.
Which Asian carriers? I've had flights post within 1 - 3 days on TG, SQ and AI in the last year or so. It's been longer since I've taken NH, but last time I did, it was within that timeframe as well. With Asian carriers, what you do have to watch, particularly in SQ and to a lesser extent, TG, is that the fare you're buying is mileage earning. Some aren't.
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Old Jun 2, 15, 10:41 am
  #11  
 
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Question P-fare on Brussels Airlines

I flew TLV-BRU back on April 30th on SN metal, but UA ticket stock (016), but still haven't received any credit.

Over the past month, I've submitted the missing mileage request online, called the MPSC and spoke to a rep, and sent two private messages to the UA Insider here on FT, all to no avail.

I'm most concerned about the PQM's, since those PQM's will get me over the 1K threshold, and thereby perhaps help me get upgraded on my upcoming flight LGA-DEN.

I appreciate that it can "take up to 15 days for partner credit to post", but it's been over a month!

Any ideas or suggestions?
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Old Jun 3, 15, 7:47 am
  #12  
og
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LH flight credit - computer says "try again later"

Tried searching but couldn't find anything recent.

I'm trying to get UA MP credit for several LH flights taken a month ago. For the last two weeks of trying I am consistently getting:

We are currently unable to process your request. Please try again later.

All flights are booked in eligible classes and dates are older than the 15 day embargo. I have made the request every few days and still getting the same rejection response.

Can anyone please advise what I can do to coax the computer into accepting my request. Thanks
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Old Jun 3, 15, 9:51 am
  #13  
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Originally Posted by og View Post
Can anyone please advise what I can do to coax the computer into accepting my request. Thanks
Call mileage plus.
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Old Jun 3, 15, 10:18 am
  #14  
og
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Originally Posted by Kacee View Post
Call mileage plus.
Thanks Kacee - will do
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Old Jun 8, 15, 4:42 am
  #15  
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A3 miles - consistently inconsistent

Took 3 paid A3 flights in the last 10 days. 2 pax PNR, same status, same fare class. All mileage earning per UAL.com.

Miles have posted for my spouse on the first 2 flights (3rd is too recent), within 2 days. Miles have yet to post for me.

More jumping through hoops for me now it appears...
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