Dec 7, 2014, 12:30 pm
Last edit by: WineCountryUA
This is an archive of older posts, the active thread is Consolidated "United Club Access Questions" Thread
United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.
UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.
United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.
To have access to the UCs, you will need to fit into one of the following
When BP/ticket is required, it can be either a paid or award ticket.
United Club T&Cs
Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).
Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
What about Domestic First Class?
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.
Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.
Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.
Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.
Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.
Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP
Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.
UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.
United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.
To have access to the UCs, you will need to fit into one of the following
- Be a UC member -- either directly purchased or combined with a credit card (such as Chase MP Club card)* UC members can have 2 guests or guest their spouse and dependent children under 21 years - Note at non-UA *A lounges UC members are allowed only 1 guest.
* The actual UC membership card @ UCs is generally not required if you have a UA BP -- since the UC membership is tied to the MP account
* Same day BP on ANY airline (arriving or departing)
* Spousal memberships are available as an extra cost option - Be traveling as *G member (see UA *G on domestic-only itinerary limitation) with departing *A BP showing your status while in any cabin* Can guest 1 traveler with a departing *A BP.
* UA *G cannot access domestic UCs unless traveling on a *A international itin (within 24 hours - can be different PNR)
* If non-UA *G but crediting to UA MP, you will need to present your non-UA *G card. There have been some reports of refused entry -- agents claiming you have to be crediting to the same program as you are requesting entry
- Be departing that airport in *A International Business or International First (with BP)* International First passengers can guest 1 traveler with a departing *A BP. No guests for International Business.
* UA has an expanded access policy that those traveling same day International Business or International First on UA operated flights can access UCs at any same day connecting airport
- Premium transcontinental non-stop (EWR-SFO/LAX & BOS-SFO) business class traveler* Limited to origin and destination airports of the premium transcontinental flight -- does not include connecting cities
* No guests - Have or purchase a UC one-time access pass* No guests
- Have Amtrak Select Plus or Select Executive status.* 1 guest
* Same day BP on ANY airline (arriving or departing)
When BP/ticket is required, it can be either a paid or award ticket.
United Club T&Cs
Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).
Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
Travel to or from Canada, the Caribbean, Central America, Guam and Mexico are considered international itineraries for the purposes of United Club access.
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.
Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.
Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.
Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.
Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.
Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP
Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
Consolidated "United Club Access Questions" Thread [ARCHIVE]
Apr 21, 2019, 8:59 pm
#3601
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,783
Yes, I just got my new one.
that is not unusual, unfortunately, it tends to come within days of the expiration
that is not unusual, unfortunately, it tends to come within days of the expiration
Apr 28, 2019, 10:46 pm
#3602
Join Date: Jul 2013
Location: IAH
Posts: 488
How does Premier Access to clubs work when traveling a domestic connection to an onward flight?
Sprcifically, flying UA as a gold, DFW-ORD-AMS in Y. Can I get access to the club at DFW?
Sprcifically, flying UA as a gold, DFW-ORD-AMS in Y. Can I get access to the club at DFW?
Apr 28, 2019, 10:51 pm
#3603
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,424
Apr 28, 2019, 11:14 pm
#3605
Join Date: Jul 2018
Posts: 180
I have *G status with TK. If I credit to another * FF program where I have no status, can I still get UC lounge access by showing my *G TK card? Typically, I get in by having them scan my boarding pass without having to show the card, but since my boarding pass won't show *G, will this be a problem?
Apr 28, 2019, 11:18 pm
#3606
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,185
I have *G status with TK. If I credit to another * FF program where I have no status, can I still get UC lounge access by showing my *G TK card? Typically, I get in by having them scan my boarding pass without having to show the card, but since my boarding pass won't show *G, will this be a problem?
Apr 28, 2019, 11:24 pm
#3607
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,783
I have *G status with TK. If I credit to another * FF program where I have no status, can I still get UC lounge access by showing my *G TK card? Typically, I get in by having them scan my boarding pass without having to show the card, but since my boarding pass won't show *G, will this be a problem?
Apr 30, 2019, 2:43 pm
#3608
Join Date: Mar 2005
Location: Kansas City, MO
Programs: AA Gold
Posts: 3,648
ICN-SFO-MCI in J-Polaris access?
I will be flying in Polaris J with award tickets October 15 from ICN-SFO, 5 1/2 hour layover, then SFO-MCI in X. Will I have any lounge access at all during the long layover at SFO? Which lounge would that be? If not, I have passes from the UA credit card. Can I use them instead? I have no stars on UA.
Apr 30, 2019, 2:53 pm
#3609
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,370
I will be flying in Polaris J with award tickets October 15 from ICN-SFO, 5 1/2 hour layover, then SFO-MCI in X. Will I have any lounge access at all during the long layover at SFO? Which lounge would that be? If not, I have passes from the UA credit card. Can I use them instead? I have no stars on UA.
If you were flying a partner, you would not have any lounge access at all.
May 1, 2019, 11:24 am
#3610
Join Date: Mar 2005
Location: Kansas City, MO
Programs: AA Gold
Posts: 3,648
Good to know. In the past, when I have arrived at SFO from a flight in J I have not had lounge access at all other than with a credit card pass. But I think the last time I flew into SFO it was on Asiana, not UA. Are there showers in the Polaris Lounge at SFO?
May 1, 2019, 11:32 am
#3612
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,783
yes
May 1, 2019, 1:54 pm
#3613
Join Date: Feb 2010
Location: New Jersey
Programs: UA MM 1K, AA MM Gold, Marriott LT Platinum
Posts: 3,235
My favorite UC welcome sign. Naturally the UC agent at SAT couldn't have been nicer, asking passengers if they needed assistance with their flights, and overall being very cheery for 4:30am (when the Club opened).
May 8, 2019, 7:19 am
#3614
Join Date: Sep 2002
Location: Quebec, Canada
Posts: 233
Greetings to all, I would like to know if we will have United Club lounge access at EWR. This is an aeroplan business class reward redemption, on AC flight YUL-EWR connecting to UA flight EWR-LAX. I am confused as I believe UC lounge access is restricted to international flights, but in this case is YUL considered international or is it calculated only with the domestic portion on UA EWR- LAX. I have no statue nor *alliance gold. I am reaching out to this forum because most of you can certainly answer my question. Thank you with much appreciation!
May 8, 2019, 7:34 am
#3615
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,424