Dec 7, 2014, 12:30 pm
Last edit by: WineCountryUA
This is an archive of older posts, the active thread is Consolidated "United Club Access Questions" Thread
United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.
UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.
United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.
To have access to the UCs, you will need to fit into one of the following
When BP/ticket is required, it can be either a paid or award ticket.
United Club T&Cs
Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).
Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
What about Domestic First Class?
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.
Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.
Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.
Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.
Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.
Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP
Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.
UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.
United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.
To have access to the UCs, you will need to fit into one of the following
- Be a UC member -- either directly purchased or combined with a credit card (such as Chase MP Club card)* UC members can have 2 guests or guest their spouse and dependent children under 21 years - Note at non-UA *A lounges UC members are allowed only 1 guest.
* The actual UC membership card @ UCs is generally not required if you have a UA BP -- since the UC membership is tied to the MP account
* Same day BP on ANY airline (arriving or departing)
* Spousal memberships are available as an extra cost option - Be traveling as *G member (see UA *G on domestic-only itinerary limitation) with departing *A BP showing your status while in any cabin* Can guest 1 traveler with a departing *A BP.
* UA *G cannot access domestic UCs unless traveling on a *A international itin (within 24 hours - can be different PNR)
* If non-UA *G but crediting to UA MP, you will need to present your non-UA *G card. There have been some reports of refused entry -- agents claiming you have to be crediting to the same program as you are requesting entry
- Be departing that airport in *A International Business or International First (with BP)* International First passengers can guest 1 traveler with a departing *A BP. No guests for International Business.
* UA has an expanded access policy that those traveling same day International Business or International First on UA operated flights can access UCs at any same day connecting airport
- Premium transcontinental non-stop (EWR-SFO/LAX & BOS-SFO) business class traveler* Limited to origin and destination airports of the premium transcontinental flight -- does not include connecting cities
* No guests - Have or purchase a UC one-time access pass* No guests
- Have Amtrak Select Plus or Select Executive status.* 1 guest
* Same day BP on ANY airline (arriving or departing)
When BP/ticket is required, it can be either a paid or award ticket.
United Club T&Cs
Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).
Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
Travel to or from Canada, the Caribbean, Central America, Guam and Mexico are considered international itineraries for the purposes of United Club access.
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.
Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.
Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.
Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.
Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.
Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP
Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
Consolidated "United Club Access Questions" Thread [ARCHIVE]
Jun 8, 2018, 9:23 am
#3257
Join Date: May 2003
Location: YEG
Programs: AC E50 MM, WJ Gold, Marriott Titanium Elite Lifetime
Posts: 3,082
Think I know the answer but just wanted to confirm. Travelling EWR to LIM in Business Class, although the 757 we are on shows seat map at Polaris Business, I am assuming we will not gain access to the new lounge in EWR?
Thanks.
Thanks.
Last edited by stinger; Jun 8, 2018 at 9:33 am
Jun 8, 2018, 10:02 am
#3258
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,404
Correct. It's marketed as United Business so no Polaris lounge access.
Jun 8, 2018, 11:09 am
#3259
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,026
Earlier this year at the ORD Polaris club I heard the door minder tell someone that you have to fky across an ocean in business to get acces.
Jun 8, 2018, 11:19 am
#3260
Join Date: Feb 2014
Programs: Amex Plat, Hilton Diamond, SPG Gold, Carlson Gold, CM Presidential / *A Gold, Hertz 5*
Posts: 1,648
Flew LHR-EWR in Y and just got in. Flying EWR-PTY (Panama) on same PNR in a few hours but in Business. Boarding Pass says "Premier Access INTL" on it along with "Business Class"
Do I have access to UA lounges?
Currently in PP lounge in Terminal B, but have to move across to C before flight
Do I have access to UA lounges?
Currently in PP lounge in Terminal B, but have to move across to C before flight
Jun 8, 2018, 11:21 am
#3261
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,386
Flew LHR-EWR in Y and just got in. Flying EWR-PTY (Panama) on same PNR in a few hours but in Business. Boarding Pass says "Premier Access INTL" on it along with "Business Class"
Do I have access to UA lounges?
Currently in PP lounge in Terminal B, but have to move across to C before flight
Do I have access to UA lounges?
Currently in PP lounge in Terminal B, but have to move across to C before flight
Jun 8, 2018, 11:27 am
#3262
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Jun 8, 2018, 12:36 pm
#3263
Join Date: Feb 2014
Programs: Amex Plat, Hilton Diamond, SPG Gold, Carlson Gold, CM Presidential / *A Gold, Hertz 5*
Posts: 1,648
Jun 9, 2018, 7:16 am
#3264
Suspended
Join Date: May 2012
Posts: 821
Heads up everyone.....MCO club is testing out opening at 5am instead of 5:15. Believe that helps. Most time I usually couldn’t justify walking in for 5 minutes before boarding
Jun 9, 2018, 10:27 am
#3265
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,014
Jun 9, 2018, 3:37 pm
#3267
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,821
UCs are moving to just WSJ, it appears. https://www.flyertalk.com/forum/unit...papers-uc.html
Jun 9, 2018, 7:36 pm
#3268
Join Date: Jul 2016
Programs: UA1K | *A Gold
Posts: 767
Did a tpac flight into the US in UA Y “today” (international dateline) however, had a separate domestic-only PNR through DEN and tried to access the club there with my international boarding pass from earlier today. Machine beeped no, and the agent tried her best and even tried reprinting my international PNR, but the machine still beeped no. The agents were nice enough to let me slip in, but is this something new? I thought UA G+ had club access if they had an international boarding pass within 24 hrs/same day. It’s always worked for me in the past even with two separate PNRs, so wondering if this is another “enhancement”..?
Last edited by mr8; Jun 9, 2018 at 9:25 pm
Jun 9, 2018, 8:10 pm
#3269
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,404
Policy has not changed, but I have never had an easy time getting past the dragons in this case (terminating the PNR as a *G).
Jun 11, 2018, 11:09 pm
#3270
Join Date: Jun 2018
Programs: United
Posts: 1
Hi all
Brand new to this forum - I have recently made Premier Gold and am very confused about what I can and can't do. I fly for leisure (have done 15 trips Australia to USA in the last 8 years) - long story. The last time I flew to the States I bought an access pass for United Club (5 hour layover). I also enjoyed utilised my Gold access to the Star Alliance lounge on the way out in LAX.
I have tried to find the correct information but to be honest the abbreviations make my eyes hurt
I am flying (premium economy) Air New Zealand from Adelaide-Auckland-LAX then UA from LAX -Denver after a three hour layover.
My first question is does my Premier Gold allow me (and my best friend) access to the Star Alliance Lounge in LAX with an outbound UA domestic flight (we thought we would go there before clearing security)?
My second question is - once in Denver we have a five hour layover before a redeye flight (yet to be booked) to NYC. If I booked a UA flight to NYC for us, would I have access to the lounge with a guest or should we purchase passes?
Thank you for any feedback - I'm sure answering these simple questions gets a bit repetitive.
Kel in Oz
Brand new to this forum - I have recently made Premier Gold and am very confused about what I can and can't do. I fly for leisure (have done 15 trips Australia to USA in the last 8 years) - long story. The last time I flew to the States I bought an access pass for United Club (5 hour layover). I also enjoyed utilised my Gold access to the Star Alliance lounge on the way out in LAX.
I have tried to find the correct information but to be honest the abbreviations make my eyes hurt
I am flying (premium economy) Air New Zealand from Adelaide-Auckland-LAX then UA from LAX -Denver after a three hour layover.
My first question is does my Premier Gold allow me (and my best friend) access to the Star Alliance Lounge in LAX with an outbound UA domestic flight (we thought we would go there before clearing security)?
My second question is - once in Denver we have a five hour layover before a redeye flight (yet to be booked) to NYC. If I booked a UA flight to NYC for us, would I have access to the lounge with a guest or should we purchase passes?
Thank you for any feedback - I'm sure answering these simple questions gets a bit repetitive.
Kel in Oz