Dec 7, 2014, 12:30 pm
Last edit by: WineCountryUA
This is an archive of older posts, the active thread is Consolidated "United Club Access Questions" Thread
United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.
UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.
United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.
To have access to the UCs, you will need to fit into one of the following
When BP/ticket is required, it can be either a paid or award ticket.
United Club T&Cs
Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).
Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
What about Domestic First Class?
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.
Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.
Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.
Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.
Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.
Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP
Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.
UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.
United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.
To have access to the UCs, you will need to fit into one of the following
- Be a UC member -- either directly purchased or combined with a credit card (such as Chase MP Club card)* UC members can have 2 guests or guest their spouse and dependent children under 21 years - Note at non-UA *A lounges UC members are allowed only 1 guest.
* The actual UC membership card @ UCs is generally not required if you have a UA BP -- since the UC membership is tied to the MP account
* Same day BP on ANY airline (arriving or departing)
* Spousal memberships are available as an extra cost option - Be traveling as *G member (see UA *G on domestic-only itinerary limitation) with departing *A BP showing your status while in any cabin* Can guest 1 traveler with a departing *A BP.
* UA *G cannot access domestic UCs unless traveling on a *A international itin (within 24 hours - can be different PNR)
* If non-UA *G but crediting to UA MP, you will need to present your non-UA *G card. There have been some reports of refused entry -- agents claiming you have to be crediting to the same program as you are requesting entry
- Be departing that airport in *A International Business or International First (with BP)* International First passengers can guest 1 traveler with a departing *A BP. No guests for International Business.
* UA has an expanded access policy that those traveling same day International Business or International First on UA operated flights can access UCs at any same day connecting airport
- Premium transcontinental non-stop (EWR-SFO/LAX & BOS-SFO) business class traveler* Limited to origin and destination airports of the premium transcontinental flight -- does not include connecting cities
* No guests - Have or purchase a UC one-time access pass* No guests
- Have Amtrak Select Plus or Select Executive status.* 1 guest
* Same day BP on ANY airline (arriving or departing)
When BP/ticket is required, it can be either a paid or award ticket.
United Club T&Cs
Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).
Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
Travel to or from Canada, the Caribbean, Central America, Guam and Mexico are considered international itineraries for the purposes of United Club access.
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.
Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.
Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.
Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.
Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.
Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP
Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
Consolidated "United Club Access Questions" Thread [ARCHIVE]
Oct 22, 2017, 2:46 pm
#2911
Join Date: Feb 2008
Posts: 1,597
Thanks WineCountryUA. Do you know if this is stated on united.com? I've looked and cant find it.
Oct 22, 2017, 2:55 pm
#2912
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,844
Oct 22, 2017, 3:12 pm
#2913
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
Oct 26, 2017, 10:09 am
#2914
Join Date: Nov 2004
Posts: 20
UA lounge access (Star Alliance Gold flying on United)
I am flying on United (domestic) as a star alliance gold status (from Asiana Airline membership). Can I access the UA lounge? Thank you.
Sorry, did a quick search; but couldn't find the answer.
Sorry, did a quick search; but couldn't find the answer.
Oct 26, 2017, 10:13 am
#2915
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,844
Oct 26, 2017, 10:37 am
#2917
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,617
Not if you are continuing on with another UA domestic fllight. I know kind of a bummer.
Oct 26, 2017, 10:47 am
#2918
Join Date: Sep 2009
Location: Global
Posts: 5,998
From UA....
A same-day boarding pass showing Star Alliance Gold status, for travel on a flight operated by a Star Alliance member airline and departing from the same airport
Oct 26, 2017, 10:50 am
#2919
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,018
Oct 26, 2017, 11:22 am
#2920
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,617
Ahh, my bad, I was thinking about the *G since that is what I have. But correct me if I am wrong you have to be departing then on a UA flight (or *A) even if it is a domestic flight.
Oct 26, 2017, 11:28 am
#2921
Join Date: Sep 2010
Posts: 217
If your *G status is from any airline other than UA, you get UC access as long as you are departing on any *A carrier. You could be *G on AC and flying UA from IAH-CLL and you get UC access.
Oct 26, 2017, 2:53 pm
#2922
Join Date: Jul 2017
Posts: 27
Sorry, I know this is a pretty basic question, but I've seen conflicting information, so I just want to confirm - my itinerary is MCO-ORD-HND. All legs are in first class, with MCO-ORD operated by United and ORD-HND operated by ANA. I know that we'll have access to the Polaris Lounge at ORD, but do we also have access to the United Club at MCO?
I know access at MCO would not be based on our MCO-ORD itinerary since it's domestic, but I wasn't sure if a first class ticket later in the day on a partner carrier that's not United (ANA) would be enough to get us in at MCO.
I'm not desperate to access the United Club at MCO. Just would rather skip it if the chances of getting in based on this itinerary are slim.
I know access at MCO would not be based on our MCO-ORD itinerary since it's domestic, but I wasn't sure if a first class ticket later in the day on a partner carrier that's not United (ANA) would be enough to get us in at MCO.
I'm not desperate to access the United Club at MCO. Just would rather skip it if the chances of getting in based on this itinerary are slim.
Oct 26, 2017, 2:54 pm
#2923
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,410
Sorry, I know this is a pretty basic question, but I've seen conflicting information, so I just want to confirm - my itinerary is MCO-ORD-HND. All legs are in first class, with MCO-ORD operated by United and ORD-HND operated by ANA. I know that we'll have access to the Polaris Lounge at ORD, but do we also have access to the United Club at MCO?
Nov 2, 2017, 1:13 pm
#2924
Join Date: Nov 2017
Programs: UA Mileage Plus
Posts: 3
Lounge Access
I am flying Economy LAX-FRA (with United) and I have UA Premier Platinum status (star alliance gold). Is it correct that I can access any star alliance gold or united lounge at LAX (regardless that I am traveling economy)?
Thx
Thx
Last edited by Henry Schneider; Nov 2, 2017 at 1:33 pm
Nov 2, 2017, 1:48 pm
#2925
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,410
Correct. As a Star Alliance Gold, you may access any *G lounge when departing on a *A flight in any cabin. (The only exception is United Clubs when traveling domestically on UA.)