Last edit by: WineCountryUA
United Pass Plus Flex
Updated website links... (note: the older links below still work)
Main Page (Individual, Small/Mid-Size Businesses, Corporate)
Page for Individuals
The United Pass Plus Flex program is a prepaid travel program that offers discounts on purchased tickets from United and a variety of partners and certain Premier benefits upfront.
Find out more about the program here: https://www.united.com/web/en-US/con...plus/flex.aspx
Watch a video about the program here: https://www.youtube.com/watch?time_c...&v=kZNbl-CPxRk
Contact the Pass Plus Team:
Phone:
- Option 1 for Customer Service
- Option 2 for Sales (then 2 for West Coast, 3 for Midwest, or 4 for Chicago and East-coast)
Email:
[email protected]
[email protected]
Note: Email is highly unreliable. I recommend leaving a voicemail with your regional sales manager and they will call you back within 2-3 business days.
Online Form:
Fill this out and they will contact you: https://hub.united.com/en-us/Connect....aspx?mobile=0
Account Types and Stipulations
The United Pass Plus Flex program comes in 2 varieties: Individual and Corporate. The Individual accounts have a minimum investment of $25,000 and the corporate accounts have a minimum of $50,000. These funds are put into a UATP (Universal Air Travel Plan - http://www.uatp.com/) Account and you are given a debit card (just the credentials, no actual card) to be used for purchasing United and Partner Tickets (plus many other things, outlined below). These funds are to be used over the course of 1 year from when the contract is signed.
- Individuals are allowed 1 additional deposit into their account throughout the 1 year contract without a fee, and corporate accounts are allowed up to three. Any additional deposits are charged a 5% fee.
- The use of the funds can be extended without renewing the contract for up to 2 additional months for a fee of $600.
- Contracts can be renewed for the following year starting in month 10 of current contract.
- Any remaining funds in your account will carry over into the next year, but will have no bearing on the following years contract benefits (discussed below).
- If funds remain in your account at the end of the contract and you decide to not renew, United is entitled to whatever remains in your account.
- All travel purchased with your funds must be completed before 30 days after your end-of-contract date.
- Individual plans are for a single person (the account holder). However, beginning in 2019, travel can include one companion provided the travel is booked under the same record as the account holder. Accounts are audited frequently.
Discount Levels
These can be seen in a better format here: https://www.united.com/web/en-US/con...plus/flex.aspx
Domestic - Excluding IAH
- Fares F, J, Y - 20% off published fares
- Fares A, C, B, M, E, U, H - 5% off published fares
- Fares D, Z, P, V, Q, W, S, T, L, K, G - 2% off published fares
Domestic - Including IAH
- Fares F, J, Y - 10% off published fares
- Fares A, C, B, M, E, U, H - 5% off published fares
- Fares D, Z, P, V, Q, W, S, T, L, K, G - 2% off published fares
International - Excluding Latin Destinations
- Fares F, J, Y - 20% off published fares
- Fares A, C, B, M, E, U, H - 20% off published fares (excluding U)
- Fares D, Z, P, V, Q, W, S, T, L, K, G - 20% (G) and 2% (D & Z) off published fares
International - Including Latin Destinations
- Fares F, J, Y - 10% off published fares
- Fares A, C, B, M, E, U, H - 10% off published fares (excluding U)
- Fares D, Z, P, V, Q, W, S, T, L, K, G - 2% off published fares (D and Z only)
Note: All published fares from United and it's partners (even outside below listed partners) are eligible to be purchased with UATP travel funds.
Investment Levels
Individual Plans
- Minimum $25,000 - Complimentary Premier Gold
- $35,000 - Complimentary Premier Platinum
- $45,000 - Complimentary Premier 1K
- $50,000 - Complimentary Global Services - Possibly negotiable in 2021 - Contact UA PP Sales - any accounts funded after 1/1/2024 must now be at least $75,000
Note: All Premier levels will be granted as soon as the contract is signed and the funds are verified.
Note: All Premier levels receive their associated amenities (RPU, GPU, etc...) if and only if the status is an upgrade from previous Premier status. For example, a current Premier 1K that invests $45,000 will not receive additional RPU/GPU's. However a Premier Gold that invests $45,000 will receive the upgrade certs.
Corporate Plans
- Minimum $50,000 - 1x Premier Gold, 1x Premier Silver, 4x United Club Annual Memberships
- $100,000 - 1x Premier Platinum, 2x Premier Gold, 3x United Club Annual Memberships
- $300,000 - 1x Premier 1K, 1x Premier Platinum, 3 Premier Gold, 6x United Club Annual Memberships
Additional levels receive different numbers of Premier members. Contact your sales manager for more information on these levels.
Funding Your Investment
The following payment methods are able to be used to fund the initial investment:
- Bank Transfer to United
- Check via Fed-Ex
- Check via Snail Mail
- Credit Cards (Chase Sapphire Reserve gets 3X credit)
Fund Usage
The funds that are invested in your UATP account can be used for the following purchases:
- Airfare + taxes on the following airlines:
- United
- United Express
- ANA (All Nippon Airlines)
- Austrian Airlines
- Brussels Airlines
- Lufthansa
- Swiss International Airline - Wifi onboard the aircraft
- ANY ancillary purchases from United, including the following:
- Baggage fees (if done via online check-in)
- Change fees
- Upgrade fees (including mileage + copay)
- Award and Premier Accelerator purchases
- TOD purchases
- Any subscriptions services (United.com Club, Baggage subscription, Economy Plus subscription, etc...)
- Purchases of reedemable miles
- Anything from United not requiring a physical payment method
Note: When purchasing anything with your UATP funds, you may not split payment. You must be able to fully fund the purchase using your UATP account or else another payment method should be used.
- There are some reports that travel vouchers and your Travel Bank funds can be used as a partial payment in combination with the UATP account.
Other Information
- Discount on Hertz rentals available for Pass Plus members. Funds from UATP account cannot be used for rentals.
- Booking of tickets can be done via United.com, through the Pass Plus reservations office, or through your travel agent. Booking through the Mobile app is not yet possible.
- Booking via a TA may result in a non-016 ticket and impact RDM earnings
Archive: United (UA) Pass Plus Secure/ Flex -- Benefits, Value, Questions .... {Archive}
United (UA) Pass Plus Secure/ Flex -- Benefits, Value, Questions .... [Consolidated]
#106
Join Date: Sep 2007
Location: IAH
Programs: UA MM, AA almost MM
Posts: 1,164
Good news... I received a response from United. Will schedule a call. This program seems like a no brainer for me especially if the renewal can be done for a low as $10K
Thanks very for the help from everyone. Truly appreciate the community.
#107
Join Date: Jun 2012
Posts: 3,375
#108
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,827
better query for other forums
2023 Travel Insurance Recommendations
Do You Purchase Travel Insurance?
2023 Travel Insurance Recommendations
Do You Purchase Travel Insurance?
#109
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
Confirming I earned 3x the points on CSR. It is true that Amex Platinum doesn't recognize it as airfare (since it isn't). But CSR recognizes as travel (which it is).
Edit: I was trying to find the statement via Chase. Unfortunately Chase doesn't show UR earnings per transaction when you go back far. But in this statement, I had spent around $80k in travel this month (including $50k PP purchase). And I earned ~240k UR points.
Edit: I was trying to find the statement via Chase. Unfortunately Chase doesn't show UR earnings per transaction when you go back far. But in this statement, I had spent around $80k in travel this month (including $50k PP purchase). And I earned ~240k UR points.
#110
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
Last week after multiple unanswered emails and a voicemail to the sales rep assigned to me, I was passed on to another sales rep, because the initial rep is apparently battling an illness. I was told on Friday that we would get the ball rolling at the beginning of the week. Nothing has happened as of the end of Monday 2/6. I am a small fly, but spend more on airfare nowadays than some of the many other organic GS nominated flyers. A lot of my travel is booked the day before departure, and this year will be heavy with TPACs and flights to Europe. I am becoming frustrated with the inability to plan on when I might be able to book travel with the terms discussed with the original sales rep. I accepted the terms that where to be written into the contract almost a month ago to begin February 1st. Before I know it, the week will be over and February will be halfway over. So much for the bonus month of the program the sales rep talked up.
What I thought was going to be straightforward and routine is nothing but that.
What I thought was going to be straightforward and routine is nothing but that.
#111
Join Date: Sep 2007
Location: San Francisco & London
Programs: UA1k, Oneworld Sapphire, Hyatt Globalist, IHG DiamondAmb, Hilton Diamond, Marriott LTP,
Posts: 1,785
I am looking to speak with an agent to purchase, service has been terrible with automated emails arriving.
I am looking to purchase a 50k contract with GS included, as part of the contract do you h ave to upload / transfer 50k immediately or in increments during the course of the contract?
I am looking to purchase a 50k contract with GS included, as part of the contract do you h ave to upload / transfer 50k immediately or in increments during the course of the contract?
#112
Join Date: Aug 2004
Location: NYC
Programs: UA 1K • DL P • Marriott T/LP • Hyatt G
Posts: 7
Given the Costco card is also Citi card, I wonder whether the Citi Prestige will code as 5X.
Last edited by WineCountryUA; Aug 8, 2023 at 5:12 pm Reason: merged consecutive posts by same member
#113
Join Date: Jan 2001
Location: Corvallis, OR, USA
Programs: UA GS; Hilton LT Diamond, Marriott, Hyatt; Hertz
Posts: 321
navatwal In my experience, you will need to pay the $50k at once. You may get permission to pay with two different credit cards, but I doubt they would let you pay on different days. YMMV.
#114
Join Date: Mar 2005
Programs: UA 1K and PP, AA PPro (3MM, former CK), Marriott Ambassador and LTT, Uber One
Posts: 1,346
To those posting about slow responses and difficulty contacting anyone to sign up, fwiw -- people were very responsive during my sign up and I was spending the money a day after I confirmed my decision to sign up. And I can't identify many situations you'd need support after signing up, so I wouldn't let that be a big factor, but that's just me. I would caution folks about committing $50K for GS given the reports I've seen here on FT and from friends about GS "service".
#115
Join Date: Feb 2009
Location: SF
Programs: UA MM, AA 2MM, Bonvoy LTP, HH Dia
Posts: 1,132
I was a member of a very different looking pass plus secure program from 2010-2012, but have been looking recently based on C-pricing to "Oceania" and "Other International" regions on the linked presentation. I assume Cape Town and Johannesburg fall under the "Other International", and if so, fares seem to be pretty competitive, depending on where you originate.
#116
Join Date: Jun 2008
Location: Central Florida
Programs: MP 1K/Onepass Plat 1MM, SPG Plat, Marriott Plat
Posts: 562
A few questions
1. If I buy PassPlus at the 50K level on January 1, 2024, does Global Services on what dates does Global Services status end?
2. If I have to can a trip purchased with the prepaid funds the last week of December, can I still use the money from the cancelled ticket in February 2025?
3. Can the funds be used to buy United Vacations or to book Hotels on united.com?
Thanks in advance!
2. If I have to can a trip purchased with the prepaid funds the last week of December, can I still use the money from the cancelled ticket in February 2025?
3. Can the funds be used to buy United Vacations or to book Hotels on united.com?
Thanks in advance!
#117
Join Date: Mar 2014
Programs: Mileage Plus Global Services 2MM
Posts: 1,200
1. If I buy PassPlus at the 50K level on January 1, 2024, does Global Services on what dates does Global Services status end?
2. If I have to can a trip purchased with the prepaid funds the last week of December, can I still use the money from the cancelled ticket in February 2025?
3. Can the funds be used to buy United Vacations or to book Hotels on united.com?
Thanks in advance!
2. If I have to can a trip purchased with the prepaid funds the last week of December, can I still use the money from the cancelled ticket in February 2025?
3. Can the funds be used to buy United Vacations or to book Hotels on united.com?
Thanks in advance!
2. If that ticket is purchased in December 2024, you can use the funds for a ticket in February 2025.
3. No
#118
Join Date: Sep 2023
Posts: 184
Companion certificate
Apologies in advance if it was discussed or documented somewhere - could not find it.
I have a couple of very basic questions regarding companion certificates bought with amenity funds. Certificates list destinations, booking classes and prices, but:
* Are prices one way or round trip?
* What is "system" destination?
* I suppose, booking class would define the fare of the companion, but does main traveler have to be booked in the same class? I.e. can the companion use the certificate in J while main traveller has a P fare?
Thanks!
I have a couple of very basic questions regarding companion certificates bought with amenity funds. Certificates list destinations, booking classes and prices, but:
* Are prices one way or round trip?
* What is "system" destination?
* I suppose, booking class would define the fare of the companion, but does main traveler have to be booked in the same class? I.e. can the companion use the certificate in J while main traveller has a P fare?
Thanks!
#119
Join Date: Oct 2006
Location: Newport Beach / San Francisco / Seattle
Programs: UA GS 1MM, Amex Centurion, Hyatt Globalist, Marriott Ambassador
Posts: 289
#120
Join Date: Mar 2014
Programs: Mileage Plus Global Services 2MM
Posts: 1,200
That is not correct. Whatever status you hold will be given to your MM designee. I can attest to this happening as recently as this month.