Nov 25, 2015, 10:13 am
Last edit by: WineCountryUA
United Pass Plus Flex
Updated website links... (note: the older links below still work)
Main Page (Individual, Small/Mid-Size Businesses, Corporate)
Page for Individuals
The United Pass Plus Flex program is a prepaid travel program that offers discounts on purchased tickets from United and a variety of partners and certain Premier benefits upfront.
Find out more about the program here: https://www.united.com/web/en-US/con...plus/flex.aspx
Watch a video about the program here: https://www.youtube.com/watch?time_c...&v=kZNbl-CPxRk
Contact the Pass Plus Team:
Phone:
- Option 1 for Customer Service
- Option 2 for Sales (then 2 for West Coast, 3 for Midwest, or 4 for Chicago and East-coast)
Email:
[email protected]
[email protected]
Note: Email is highly unreliable. I recommend leaving a voicemail with your regional sales manager and they will call you back within 2-3 business days.
Online Form:
Fill this out and they will contact you: https://hub.united.com/en-us/Connect....aspx?mobile=0
Account Types and Stipulations
The United Pass Plus Flex program comes in 2 varieties: Individual and Corporate. The Individual accounts have a minimum investment of $25,000 and the corporate accounts have a minimum of $50,000. These funds are put into a UATP (Universal Air Travel Plan - http://www.uatp.com/) Account and you are given a debit card (just the credentials, no actual card) to be used for purchasing United and Partner Tickets (plus many other things, outlined below). These funds are to be used over the course of 1 year from when the contract is signed.
- Individuals are allowed 1 additional deposit into their account throughout the 1 year contract without a fee, and corporate accounts are allowed up to three. Any additional deposits are charged a 5% fee.
- The use of the funds can be extended without renewing the contract for up to 2 additional months for a fee of $600.
- Contracts can be renewed for the following year starting in month 10 of current contract.
- Any remaining funds in your account will carry over into the next year, but will have no bearing on the following years contract benefits (discussed below).
- If funds remain in your account at the end of the contract and you decide to not renew, United is entitled to whatever remains in your account.
- All travel purchased with your funds must be completed before 30 days after your end-of-contract date.
- Individual plans are for a single person (the account holder). However, beginning in 2019, travel can include one companion provided the travel is booked under the same record as the account holder. Accounts are audited frequently.
Discount Levels
These can be seen in a better format here: https://www.united.com/web/en-US/con...plus/flex.aspx
Domestic - Excluding IAH
- Fares F, J, Y - 20% off published fares
- Fares A, C, B, M, E, U, H - 5% off published fares
- Fares D, Z, P, V, Q, W, S, T, L, K, G - 2% off published fares
Domestic - Including IAH
- Fares F, J, Y - 10% off published fares
- Fares A, C, B, M, E, U, H - 5% off published fares
- Fares D, Z, P, V, Q, W, S, T, L, K, G - 2% off published fares
International - Excluding Latin Destinations
- Fares F, J, Y - 20% off published fares
- Fares A, C, B, M, E, U, H - 20% off published fares (excluding U)
- Fares D, Z, P, V, Q, W, S, T, L, K, G - 20% (G) and 2% (D & Z) off published fares
International - Including Latin Destinations
- Fares F, J, Y - 10% off published fares
- Fares A, C, B, M, E, U, H - 10% off published fares (excluding U)
- Fares D, Z, P, V, Q, W, S, T, L, K, G - 2% off published fares (D and Z only)
Note: All published fares from United and it's partners (even outside below listed partners) are eligible to be purchased with UATP travel funds.
Investment Levels
Individual Plans
- Minimum $25,000 - Complimentary Premier Gold
- $35,000 - Complimentary Premier Platinum
- $45,000 - Complimentary Premier 1K
- $50,000 - Complimentary Global Services - Possibly negotiable in 2021 - Contact UA PP Sales - any accounts funded after 1/1/2024 must now be at least $75,000
Note: All Premier levels will be granted as soon as the contract is signed and the funds are verified.
Note: All Premier levels receive their associated amenities (RPU, GPU, etc...) if and only if the status is an upgrade from previous Premier status. For example, a current Premier 1K that invests $45,000 will not receive additional RPU/GPU's. However a Premier Gold that invests $45,000 will receive the upgrade certs.
Corporate Plans
- Minimum $50,000 - 1x Premier Gold, 1x Premier Silver, 4x United Club Annual Memberships
- $100,000 - 1x Premier Platinum, 2x Premier Gold, 3x United Club Annual Memberships
- $300,000 - 1x Premier 1K, 1x Premier Platinum, 3 Premier Gold, 6x United Club Annual Memberships
Additional levels receive different numbers of Premier members. Contact your sales manager for more information on these levels.
Funding Your Investment
The following payment methods are able to be used to fund the initial investment:
- Bank Transfer to United
- Check via Fed-Ex
- Check via Snail Mail
- Credit Cards (Chase Sapphire Reserve gets 3X credit)
Fund Usage
The funds that are invested in your UATP account can be used for the following purchases:
- Airfare + taxes on the following airlines:
- United
- United Express
- ANA (All Nippon Airlines)
- Austrian Airlines
- Brussels Airlines
- Lufthansa
- Swiss International Airline - Wifi onboard the aircraft
- ANY ancillary purchases from United, including the following:
- Baggage fees (if done via online check-in)
- Change fees
- Upgrade fees (including mileage + copay)
- Award and Premier Accelerator purchases
- TOD purchases
- Any subscriptions services (United.com Club, Baggage subscription, Economy Plus subscription, etc...)
- Purchases of reedemable miles
- Anything from United not requiring a physical payment method
Note: When purchasing anything with your UATP funds, you may not split payment. You must be able to fully fund the purchase using your UATP account or else another payment method should be used.
- There are some reports that travel vouchers and your Travel Bank funds can be used as a partial payment in combination with the UATP account.
Other Information
- Discount on Hertz rentals available for Pass Plus members. Funds from UATP account cannot be used for rentals.
- Booking of tickets can be done via United.com, through the Pass Plus reservations office, or through your travel agent. Booking through the Mobile app is not yet possible.
- Booking via a TA may result in a non-016 ticket and impact RDM earnings
Archive: United (UA) Pass Plus Secure/ Flex -- Benefits, Value, Questions .... {Archive}
United (UA) Pass Plus Secure/ Flex -- Benefits, Value, Questions .... [Consolidated]
Apr 27, 2022, 7:41 am
#16
Join Date: Jul 2011
Programs: AA Plat, UA 1K>Plat>moving to Silver
Posts: 2,090
Talking to someone who uses the similar AA program made me revisit consideration of PassPlus for UA. I routinely spend more than $10K a year on flights (except for pandemics); did so in 21 and will do so for 22. So a $10K deposit will not go unused. But I am already 1K (may go down to Plat again next year). I prefer to buy domestic F and discount international business class or upgrade. I look for bargains, at those upper ends - not one of those that pays $2K or domestic F or $6K for international business.
So would I get anything for a $10K deposit that I don't already get as a 1K? Maybe a small discount (which may or may not be offset by inflation)? If it increased my chance of upgrades it might be more interesting.
So would I get anything for a $10K deposit that I don't already get as a 1K? Maybe a small discount (which may or may not be offset by inflation)? If it increased my chance of upgrades it might be more interesting.
Apr 27, 2022, 11:57 am
#17
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,098
Talking to someone who uses the similar AA program made me revisit consideration of PassPlus for UA. I routinely spend more than $10K a year on flights (except for pandemics); did so in 21 and will do so for 22. So a $10K deposit will not go unused. But I am already 1K (may go down to Plat again next year). I prefer to buy domestic F and discount international business class or upgrade. I look for bargains, at those upper ends - not one of those that pays $2K or domestic F or $6K for international business.
So would I get anything for a $10K deposit that I don't already get as a 1K? Maybe a small discount (which may or may not be offset by inflation)? If it increased my chance of upgrades it might be more interesting.
So would I get anything for a $10K deposit that I don't already get as a 1K? Maybe a small discount (which may or may not be offset by inflation)? If it increased my chance of upgrades it might be more interesting.
Apr 27, 2022, 12:24 pm
#18
Join Date: Jun 2012
Posts: 3,381
Talking to someone who uses the similar AA program made me revisit consideration of PassPlus for UA. I routinely spend more than $10K a year on flights (except for pandemics); did so in 21 and will do so for 22. So a $10K deposit will not go unused. But I am already 1K (may go down to Plat again next year). I prefer to buy domestic F and discount international business class or upgrade. I look for bargains, at those upper ends - not one of those that pays $2K or domestic F or $6K for international business.
So would I get anything for a $10K deposit that I don't already get as a 1K? Maybe a small discount (which may or may not be offset by inflation)? If it increased my chance of upgrades it might be more interesting.
So would I get anything for a $10K deposit that I don't already get as a 1K? Maybe a small discount (which may or may not be offset by inflation)? If it increased my chance of upgrades it might be more interesting.
10k for individual, barely 2% for domestic deep- discounted F (Z/P), int'l 2% for discounted Z
given that United wants you to accure 13.5k PQP for 1K (meaning you should be spending at least $13.5k on United metal, excluding the partner PQP tricks), $10k is peanuts?
you may want to look at this. barely any benefit (basically tie-breaker for any standby/upgrades given everything else equal), but shouldn't "cost" you anything, just need your company to set up an agreement
New Corporate Preferred (upgrade tiebreaker) / new 'preferred' seating section
May 19, 2022, 9:05 am
#19
Join Date: Jun 2009
Location: DFW
Programs: UA, DL, LH, Marriott, Amex
Posts: 554
I was considering moving some corporate travel from AA to UA to use UA where there are overlapping routes. I reached out to them for PassPlus, selecting the $10k amount to see how it would go. Aside from a stock email sent by "Jonathan from United", I have not heard a thing in a month's time. So it does not appear they are focused on it.
May 20, 2022, 2:55 pm
#20
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Apparently this is correct - it must be very low to them.
I was considering moving some corporate travel from AA to UA to use UA where there are overlapping routes. I reached out to them for PassPlus, selecting the $10k amount to see how it would go. Aside from a stock email sent by "Jonathan from United", I have not heard a thing in a month's time. So it does not appear they are focused on it.
I was considering moving some corporate travel from AA to UA to use UA where there are overlapping routes. I reached out to them for PassPlus, selecting the $10k amount to see how it would go. Aside from a stock email sent by "Jonathan from United", I have not heard a thing in a month's time. So it does not appear they are focused on it.
David
May 25, 2022, 10:13 am
#21
Join Date: Jun 2011
Location: I 35 south bound, finally stopped
Programs: LT Plt, 4mm, *A GLD, burned out medical provider, executing our estate plan
Posts: 1,665
Just asked for information about individual membership. this might work for us. Looking at 10k to start if that is available. Also might have to call them if email fails.
https://www.united.com/ual/en/us/fly...plus/flex.html
https://www.united.com/ual/en/us/fly...plus/flex.html
May 25, 2022, 11:41 am
#22
formerly wchinchen
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,279
Just asked for information about individual membership. this might work for us. Looking at 10k to start if that is available. Also might have to call them if email fails.
https://www.united.com/ual/en/us/fly...plus/flex.html
https://www.united.com/ual/en/us/fly...plus/flex.html
May 25, 2022, 12:01 pm
#23
Join Date: Jun 2009
Location: DFW
Programs: UA, DL, LH, Marriott, Amex
Posts: 554
The phone number in the Wiki just sends you to an automated voicemail that says it is no longer in service and that they are only responding by email. Is there another number to get a hold of sales?
May 25, 2022, 1:45 pm
#24
formerly wchinchen
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,279
Perhaps other active PassPlus people can chime in, on how to contact an agent/manager directly.
May 26, 2022, 7:33 pm
#25
Join Date: Jun 2009
Location: DFW
Programs: UA, DL, LH, Marriott, Amex
Posts: 554
Sorry, I didn't try the numbers listed in Wiki, and didn't realize they didn't work. I've decided to choose AA's AirPass program due to UA poor communication to try to sign up and inquire about PassPlus. I can't imagine what hoops to jump through if something goes wrong, when signing up for a program is so difficult. When I've contacted UA, they only gave me the PassPluss email address, [email protected].
Perhaps other active PassPlus people can chime in, on how to contact an agent/manager directly.
Perhaps other active PassPlus people can chime in, on how to contact an agent/manager directly.
Jun 1, 2022, 2:55 pm
#26
Join Date: Feb 2004
Location: Houston, TX, USA
Programs: UA 1K3MM
Posts: 201
Flex vs Flat Rate
I am considering PassPlus and was offered 2 choices - the flex discounts vs. flat rate zone pricing. The agent provided a few examples of flat pricing for the routes I typically take and they seemed quite good. Does anyone have experience with the flat rate pricing and is it recommended?
Sep 22, 2022, 6:40 pm
#28
Join Date: Sep 2007
Location: San Francisco & London
Programs: UA1k, Oneworld Sapphire, Hyatt Globalist, IHG DiamondAmb, Hilton Diamond, Marriott LTP,
Posts: 1,785
I am a 1k considering a Plus Pass.
In regards to the Pluspass purchase for $50k which also gets you GS status, I have some questions:
1, do purchasers of PP get any discount on fares?
2. How long is the 50k credit valid for?
3. Can it be used for family members
In regards to the Pluspass purchase for $50k which also gets you GS status, I have some questions:
1, do purchasers of PP get any discount on fares?
2. How long is the 50k credit valid for?
3. Can it be used for family members
Sep 22, 2022, 9:35 pm
#29
Join Date: Aug 2002
Location: LA,NYC
Programs: AA-EXP 2.8 MM,UA-GS 1.3 MM,DL-PL,HH-DM,LH-SEN,Bonvoy-GL
Posts: 296
2. usually 12moths IIRC can add a 2 months extension for a fee
3.no
Last edited by lakid; Sep 22, 2022 at 9:40 pm
Nov 12, 2022, 6:05 am
#30
Join Date: Feb 2012
Location: Princeton, NJ
Programs: UA - GS 8 years 1K - many!!, Mariott - Titanium, Hilton - Gold, Avis - President, Hertz - President
Posts: 44