Updated website links... (note: the older links below still work)
Main Page (Individual, Small/Mid-Size Businesses, Corporate)
Page for Individuals

The United Pass Plus Flex program is a prepaid travel program that offers discounts on purchased tickets from United and a variety of partners and certain Premier benefits upfront.

Find out more about the program here: https://www.united.com/web/en-US/con...plus/flex.aspx

Watch a video about the program here: https://www.youtube.com/watch?time_c...&v=kZNbl-CPxRk


Contact the Pass Plus Team:

Phone:
1 (877) 357 - 4515 Attempted to call on 12/1/23 and voicemail indicates the phone line is no longer answered with instructions to email the [email protected].
- Option 1 for Customer Service
- Option 2 for Sales (then 2 for West Coast, 3 for Midwest, or 4 for Chicago and East-coast)

Email:
[email protected]
[email protected]

Note: Email is highly unreliable. I recommend leaving a voicemail with your regional sales manager and they will call you back within 2-3 business days.

Online Form:
Fill this out and they will contact you: https://hub.united.com/en-us/Connect....aspx?mobile=0


Account Types and Stipulations

The United Pass Plus Flex program comes in 2 varieties: Individual and Corporate. The Individual accounts have a minimum investment of $25,000 and the corporate accounts have a minimum of $50,000. These funds are put into a UATP (Universal Air Travel Plan - http://www.uatp.com/) Account and you are given a debit card (just the credentials, no actual card) to be used for purchasing United and Partner Tickets (plus many other things, outlined below). These funds are to be used over the course of 1 year from when the contract is signed.

• Individuals are allowed 1 additional deposit into their account throughout the 1 year contract without a fee, and corporate accounts are allowed up to three. Any additional deposits are charged a 5% fee.
• The use of the funds can be extended without renewing the contract for up to 2 additional months for a fee of $600.
• Contracts can be renewed for the following year starting in month 10 of current contract.
• Any remaining funds in your account will carry over into the next year, but will have no bearing on the following years contract benefits (discussed below).
• If funds remain in your account at the end of the contract and you decide to not renew, United is entitled to whatever remains in your account.
• All travel purchased with your funds must be completed before 30 days after your end-of-contract date.
• Individual plans are for a single person (the account holder). However, beginning in 2019, travel can include one companion provided the travel is booked under the same record as the account holder. Accounts are audited frequently.

Discount Levels

These can be seen in a better format here: https://www.united.com/web/en-US/con...plus/flex.aspx

Domestic - Excluding IAH

• Fares F, J, Y - 20% off published fares
• Fares A, C, B, M, E, U, H - 5% off published fares
• Fares D, Z, P, V, Q, W, S, T, L, K, G - 2% off published fares

Domestic - Including IAH

• Fares F, J, Y - 10% off published fares
• Fares A, C, B, M, E, U, H - 5% off published fares
• Fares D, Z, P, V, Q, W, S, T, L, K, G - 2% off published fares

International - Excluding Latin Destinations

• Fares F, J, Y - 20% off published fares
• Fares A, C, B, M, E, U, H - 20% off published fares (excluding U)
• Fares D, Z, P, V, Q, W, S, T, L, K, G - 20% (G) and 2% (D & Z) off published fares

International - Including Latin Destinations

• Fares F, J, Y - 10% off published fares
• Fares A, C, B, M, E, U, H - 10% off published fares (excluding U)
• Fares D, Z, P, V, Q, W, S, T, L, K, G - 2% off published fares (D and Z only)

Note: All published fares from United and it's partners (even outside below listed partners) are eligible to be purchased with UATP travel funds.


Investment Levels

Individual Plans

• Minimum $25,000 - Complimentary Premier Gold
• $35,000 - Complimentary Premier Platinum
• $45,000 - Complimentary Premier 1K
• $50,000 - Complimentary Global Services - Possibly negotiable in 2021 - Contact UA PP Sales - any accounts funded after 1/1/2024 must now be at least $75,000

Note: All Premier levels will be granted as soon as the contract is signed and the funds are verified.

Note: All Premier levels receive their associated amenities (RPU, GPU, etc...) if and only if the status is an upgrade from previous Premier status. For example, a current Premier 1K that invests $45,000 will not receive additional RPU/GPU's. However a Premier Gold that invests $45,000 will receive the upgrade certs.

Corporate Plans

• Minimum $50,000 - 1x Premier Gold, 1x Premier Silver, 4x United Club Annual Memberships
• $100,000 - 1x Premier Platinum, 2x Premier Gold, 3x United Club Annual Memberships
• $300,000 - 1x Premier 1K, 1x Premier Platinum, 3 Premier Gold, 6x United Club Annual Memberships

Additional levels receive different numbers of Premier members. Contact your sales manager for more information on these levels.


Funding Your Investment

The following payment methods are able to be used to fund the initial investment:

• Bank Transfer to United
• Check via Fed-Ex
• Check via Snail Mail
• Credit Cards (Chase Sapphire Reserve gets 3X credit)

Fund Usage

The funds that are invested in your UATP account can be used for the following purchases:

• Airfare + taxes on the following airlines:
  - United
  - United Express
  - ANA (All Nippon Airlines)
  - Austrian Airlines
  - Brussels Airlines
  - Lufthansa
  - Swiss International Airline
• Wifi onboard the aircraft
• ANY ancillary purchases from United, including the following:
  - Baggage fees (if done via online check-in)
  - Change fees
  - Upgrade fees (including mileage + copay)
  - Award and Premier Accelerator purchases
  - TOD purchases
  - Any subscriptions services (United.com Club, Baggage subscription, Economy Plus subscription, etc...)
  - Purchases of reedemable miles
  - Anything from United not requiring a physical payment method

Note: When purchasing anything with your UATP funds, you may not split payment. You must be able to fully fund the purchase using your UATP account or else another payment method should be used.

• There are some reports that travel vouchers and your Travel Bank funds can be used as a partial payment in combination with the UATP account.

Other Information

• Discount on Hertz rentals available for Pass Plus members. Funds from UATP account cannot be used for rentals.
• Booking of tickets can be done via United.com, through the Pass Plus reservations office, or through your travel agent. Booking through the Mobile app is not yet possible.
• Booking via a TA may result in a non-016 ticket and impact RDM earnings

Archive: United (UA) Pass Plus Secure/ Flex -- Benefits, Value, Questions .... {Archive}