LH Electronic PlusPts Upgrades -How to use, will it clear?, issues w/flight credit,..
I am hoping that when I check in for this flight on the UA site, I will be able to get boarding passes for both the UA segment and the LH segment that I no longer see on the UA site.
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Originally Posted by DLrunner
(Post 34879844)
I am hoping that when I check in for this flight on the UA site, I will be able to get boarding passes for both the UA segment and the LH segment that I no longer see on the UA site.
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Another weird thing happened at check in. The 2nd segment operated by LH showed up ahead of the first segment operated by UA. So the agent had to call help desk to sort out. While they were able to check bags all the way through, they were able to only give a boarding pass for the first segment and I have to get the 2nd boarding pass at MUC.
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Originally Posted by DLrunner
(Post 34889289)
Another weird thing happened at check in. The 2nd segment operated by LH showed up ahead of the first segment operated by UA. So the agent had to call help desk to sort out. While they were able to check bags all the way through, they were able to only give a boarding pass for the first segment and I have to get the 2nd boarding pass at MUC.
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Hi all! New here and looking to upgrade either an SFO-MUC/SFO-FRA segment in May.
A question: How does one check the chances of an upgrade on LH? With UA metal flights, one can use expert mode and check load. Also, would "Economy (Q) (most restrictive)" qualify for the upgrade? Thanks! |
Originally Posted by wanderingshi
(Post 34916229)
Hi all! New here and looking to upgrade either an SFO-MUC/SFO-FRA segment in May.
A question: How does one check the chances of an upgrade on LH? With UA metal flights, one can use expert mode and check load. Also, would "Economy (Q) (most restrictive)" qualify for the upgrade? "Q" appears to be an eligible booking code for PlusPoints on LH. No good way to verify loads/clearance chances. There is some reports that "I" inventory does play some role, but the exact criteria LH uses to release upgrades with UA-supported instruments is unclear. The PlusPoints will be deducted from time of request until the flight takes place. |
Originally Posted by Lux Flyer
(Post 34916452)
https://www.united.com/ual/en/us/fly...Lufthansa.html
"Q" appears to be an eligible booking code for PlusPoints on LH. No good way to verify loads/clearance chances. There is some reports that "I" inventory does play some role, but the exact criteria LH uses to release upgrades with UA-supported instruments is unclear. The PlusPoints will be deducted from time of request until the flight takes place. Also, what have people's odds looked like lately? Seems like a lot more success stories than not. |
Originally Posted by wanderingshi
(Post 34916461)
Thanks! Does I inventory = award inventory?
Also, what have people's odds looked like lately? Seems like a lot more success stories than not. |
Originally Posted by cfischer
(Post 34916781)
LH >> UA. Will depend on 'when in May'.
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Early May is probably slightly better than late May, but day of week matters more than week of month, IMO. If you can fly midweek, your chances should be higher.
That said, I certainly wouldn't count on an ex-SFO upgrade coming through in the summer months. Nonstops from the west coast to Europe are very popular relative to the available supply of premium seats. |
Originally Posted by wanderingshi
(Post 34916810)
I'm assuming earlier May is probably better?
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Oh man, I got a lemon of an agent and supervisor this afternoon. Pretty standard. 016 ticket in D-class ... calling for flight number conversions.
1) After a long hold I was told: You need to go back to your TA to make this change 2) After another long hold I was told: We can only convert the outbound, but not the inbound (which was J9 --> P9 :rolleyes: ) 3) I was then berated why I purchased a UA ticket when all the flights are on LH Gave up ... will call again tomorrow and hope for better agents. Has been a long time since I last had issues w/ this ... sigh |
You have been lucky. I had flight numbers changed 3 times in the last 2 months. The fastest change involved one, the lengthiest 6 HUCAs. Well, I used chat the last time, to document how poorly trained many reps are. In each case, the first response was "this cannot be done", by the agent, then after consultation with a supervisor. Once I found an agent who knew, it took a few minutes to make the change.
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Originally Posted by KCRYSTAL
(Post 34934856)
You have been lucky. I had flight numbers changed 3 times in the last 2 months. The fastest change involved one, the lengthiest 6 HUCAs. Well, I used chat the last time, to document how poorly trained many reps are. In each case, the first response was "this cannot be done", by the agent, then after consultation with a supervisor. Once I found an agent who knew, it took a few minutes to make the change.
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Thinking of using PP to confirm an upgrade on an intra-Europe flight connecting from a United TATL flight. I know it’s a bad use of PP; however, they’re going to expire anyways.
Will I experience any issues checking in with United and checking my bag through? I’m mindful that folks have said that they’ve seen upgraded segments drop off of their itinerary on United.com. |
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