Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

Recent experiences with SSSS for the UA traveler?

Recent experiences with SSSS for the UA traveler?

Old May 28, 19, 9:33 am
  #316  
 
Join Date: Jun 2015
Posts: 307
I went a few years without getting SSSS. But now I've had it twice in the last few months (AKL-IAH on NZ in February connecting to UA for IAH-ORD) and then this past weekend for LHR-ORD on UA. My partner on a separate PNR also got it at LHR.
venomtrilogy is online now  
Old May 28, 19, 12:31 pm
  #317  
 
Join Date: Oct 2001
Location: SFO California
Programs: UA *Gold (1 MM)
Posts: 431
Originally Posted by JetBunny View Post
...
Went to check-in counter to get a new connecting BP with PRE on it. All in all, relatively easy.
Losing Pre for connecting flights has always been my biggest gripe about otherwise easy SSSS procedures. Is the solution really just a matter of getting a new BP printed? Does agent have to do anything special? Or simply pop out another BP? Thanks.
Flexible Flyer is offline  
Old May 28, 19, 1:52 pm
  #318  
A FlyerTalk Posting Legend
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 98,680
Originally Posted by Flexible Flyer View Post


Losing Pre for connecting flights has always been my biggest gripe about otherwise easy SSSS procedures. Is the solution really just a matter of getting a new BP printed? Does agent have to do anything special? Or simply pop out another BP? Thanks.
There are ways for informed airline reps to uncheck In the passenger at the connecting US airport and adjust the PNR for the passenger to get rechecked in with the SSSS designation disappearing for the onward flight from the US port of entry. This can then help with getting PreCheck for say the domestic segment following the international SSSS flight segment having been completed.
JetBunny likes this.
GUWonder is offline  
Old May 28, 19, 3:32 pm
  #319  
 
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,580
Originally Posted by Flexible Flyer View Post


Losing Pre for connecting flights has always been my biggest gripe about otherwise easy SSSS procedures. Is the solution really just a matter of getting a new BP printed? Does agent have to do anything special? Or simply pop out another BP? Thanks.
I have often found that if I go to issue new BP in the app after I have boarded the outbound Pre-Check appears in the app.
N104UA is offline  
Old May 28, 19, 5:47 pm
  #320  
FlyerTalk Evangelist
 
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 28,150
Originally Posted by GUWonder View Post

There are ways for informed airline reps to uncheck In the passenger at the connecting US airport and adjust the PNR for the passenger to get rechecked in with the SSSS designation disappearing for the onward flight from the US port of entry. This can then help with getting PreCheck for say the domestic segment following the international SSSS flight segment having been completed.
that can work, but it can be a hassle to find an agent to do this ... especially when you have bags checked

Originally Posted by N104UA View Post
I have often found that if I go to issue new BP in the app after I have boarded the outbound Pre-Check appears in the app.
that has never worked for me.
cfischer is offline  
Old May 28, 19, 6:19 pm
  #321  
 
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,476
Originally Posted by cfischer View Post
that can work, but it can be a hassle to find an agent to do this ... especially when you have bags checked
The last time I had the SSSS from FRA to ORD and then connecting to a flight home, I did have a piece of luggage. Instead of returning it immediately after immigration to be sent home, I went with it to the customer service desk that is to the right of the Exit. There were some agents who wanted to scan my luggage tag and grab my luggage before I got to the customer service agent but I told them that I needed to change my flight. The customer service agent there reprinted my boarding pass. I have to say that I did have more than one hour before my next flight so there was no issue of time for checking a luggage. I do the same thing (hold to my luggage) when I just want to SDC to an earlier flight.
StuckinITH is offline  
Old May 28, 19, 11:35 pm
  #322  
 
Join Date: Sep 2003
Location: Beverly Hills & the World
Programs: UA Million Miler 1K, AA Plat, Delta Gold, Marriott Plat etc etc
Posts: 187
Originally Posted by Flexible Flyer View Post


Losing Pre for connecting flights has always been my biggest gripe about otherwise easy SSSS procedures. Is the solution really just a matter of getting a new BP printed? Does agent have to do anything special? Or simply pop out another BP? Thanks.
At SFO you have to go almost to the check-in counters to reach the PRE line so she just went to the counter, showed her GE card and the agent printed a new BP. She had also been upgraded since the first BP printed so it was another reason to reprint. Only the international leg had SSSS on it, the original domestic didn't.

Sometimes I've had to get a new domestic BP after an international leg to get the PRE designation anyway.

Last edited by JetBunny; May 28, 19 at 11:36 pm Reason: typo
JetBunny is offline  
Old May 29, 19, 1:51 am
  #323  
A FlyerTalk Posting Legend
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 98,680
Originally Posted by cfischer View Post
that can work, but it can be a hassle to find an agent to do this ... especially when you have bags checked
It also can work when having checked in bags. Its something Ive seen done by AA, DL and UA reps, airside and landside. But it indeed may be a case of having to play the non-phone version of politely HUACA.
GUWonder is offline  
Old May 29, 19, 5:37 pm
  #324  
 
Join Date: Dec 2008
Location: Chicago IL US
Programs: UA 1K; National Executive Elite; Hertz PC & Hotels Galore
Posts: 935
There are other reasons tsa pre might not print on a domestic BP where the origin is outside the USA. Reprinting the BP with the operating carrier of the domestic segment on arrival is a widely known solution.
onthesam is offline  
Old May 30, 19, 12:12 pm
  #325  
 
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.1MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,139
First international trip after making 4MM, and SSSS! Returning from Asia HKG-EWR-BOS. Could not get BP in advance. Checking-in at HKG, got SSSS on the HKG-EWR BP, but not on the EWR-BOS (but no pre-check). At the gate, a hug-and-a-kiss from the secondary security folks on the jetway (quick open of carry-on and swab of hands/shoes) -- it could not have taken more than one minute.

Next problem was to restore my pre-check for EWR-BOS. Using the on-board Wifi I could access my record, un-checkin, re-enter KTN, and re-checkin. No luck. However, the HKG-EWR was running early and I was able to successfully do a SDC to an earlier EWR-BOS. When I completed that change/checkin, pre-check appeared.
onthesam likes this.
wxguy is offline  
Old Aug 26, 19, 2:29 pm
  #326  
 
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.1MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,139
Well, here's a new one. I tried to check-in for tomorrow's international trip (domestic segment followed by TPAC), and got the dreaded, "Your check-in requires special handling..." so I figured I'd be randomed for SSSS again. But sometimes this happens when a ticket is out-of-sync, and since I made a change to the domestic (first) segment yesterday, I called GS just to see what was going on. I expected to be given the cryptic line about "the computer did this and I can't do anything to fix it." Boy, was I wrong!

The nice GS agent asked me if I was traveling with anyone. Not once, not twice, but three times. Each time I replied, "No, I'm alone." He asked me if I booked the ticket myself, or if someone else did. He asked me if I was on "official business." I told him it was a leisure trip, a saver award upgraded with a GPU; I booked the award online, and had a GS agent apply my GPUs. He AGAIN asked me if I was traveling with anyone. I AGAIN said, "No!" Then he asked me to verify all my personal information, including the MP secret questions.

Finally he explained that my record said I was escorting a prisoner, and I would have a firearm. OH! So that's why I couldn't check-in on-line! I told him I was not in law enforcement, and that I had never even held a firearm. He explained that someone had made a mistake (how could that happen?), and he'd need to get a "supervising service director" to remove the hard-coded remark that prevented check-in -- I guess even the service directors have supervisors. It took about 20 minutes, but he came back, said the entry had been removed, and he had checked me in successfully, including pre-check. He told me that in 25 years as a reservations agent, this is the first time he's seen this.

Anyone else?
droopydog, AeRoSpaceman and narvik like this.

Last edited by wxguy; Aug 27, 19 at 10:03 am Reason: SpellCheck
wxguy is offline  
Old Aug 27, 19, 6:44 am
  #327  
 
Join Date: Nov 2005
Location: SIN / SFO
Programs: SQ PPS, UA GS, BA Silver, Marriott Ambassador, Accor Gold, Hertz PC
Posts: 1,167
Got the dreaded SSSS on PRG-EWR-DCA yesterday. Essentially a non-event at PRG, as elsewhere in Europejust a few ETD swabs and I was on my way. A wonderfully pleasant airport as usual. Was rather surprised I got hit, though, as this was perhaps the most "boring" trip I've been on recently (a round-trip leisure itinerary booked months out on miles) while strange things like same-day KRT-IST-MUC-IAD didn't attract anything.

Stopped at the GS reception in EWR, and they were able to get my TSA Pre back easilythe very helpful agent explained that, contrary to "online rumors," checking in and out again isn't necessary; the issue, he explained, is that the KTN is for some reason not added to the domestic segment when the first segment is SSSSed. He simply copied over my KTN to the EWR-DCA segment, and immediately re-printed a new BP with TSA Pre. I wish I remember the SHARES code he mentioned using... it was four letters beginning with an S. Mobile boarding pass then showed up immediately as well. Took him <30 seconds.
wxguy and AeRoSpaceman like this.

Last edited by Scifience; Aug 27, 19 at 6:49 am
Scifience is offline  
Old Aug 27, 19, 7:36 am
  #328  
FlyerTalk Evangelist
 
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,341
SSSS totally ignored in both MXP and BCN this summer. Not a word said about it.
MatthewLAX is online now  
Old Aug 27, 19, 7:43 am
  #329  
 
Join Date: Sep 2011
Location: SFO / LHR
Programs: UA GS 2.02MM / UC / AS Gold 75K / Bonvoy Plat / Hilton Diamond
Posts: 874
Dreaded SSSS at ZRH. Sought out my favorite GS agent at the gate. She took me in the screening area before it began. Screening agent was extremely polite and friendly. GS agent waited and then escorted me and my partner down to the plane before boarding began, apologizing - even though she had nothing to do with the selection. Zero stress.
greenpau is offline  
Old Aug 27, 19, 9:46 am
  #330  
 
Join Date: Dec 2016
Location: San Fransisco, CA
Programs: UA 1K
Posts: 162
Got my first SSSS in SIN yesterday. Was a total pain at first, since I landed when the transfer desk was closed and had to wait 6 hours to get the boarding pass from them. Security couldnt have been more professional, and I was on my way in probably 3 minutes.
segiddins is offline  

Thread Tools
Search this Thread