PSA: Upcoming LAX Facility Changes
 

Hi everyone,

With a lot of activity around the corner at LAX, we’d like to provide you with an update on our long-term construction plans, and what that means for your travel experience in the interim.

Our goal is to offer a world-class experience at our LAX hub, and to that end we will be investing $450 million over the next several years to modernize our facilities and enhance the experience for our customers. Some changes have already occurred, including reconfiguration of multiple gates in Terminal 8 to handle additional narrow-body mainline aircraft. We will begin further improvements later this year, and by the end of 2017 we plan to open:
To prepare for these changes, we will consolidate our operations into Terminals 7 and 8 over the next few weeks. Here’s what you need to know if you’re traveling to, from or through LAX:

Beginning September 24, 2014, the following changes will occur in the check-in lobby:
Beginning October 27, 2014, the following changes will occur in our operations:
Thanks for your patience during this transition, and we appreciate your “pardoning our dust” as we work to improve our facilities at LAX.

-UA Insider

Simple question:

Will there be a GFL at LAX when this is completed?

Wow, interesting, no more GlobalFirst lounge at LAX?

I absolutely hate Terminal 8 - it's worse than going to Southwest at Terminal 1. You have to walk miles to get there. Good exercise, but bad for the elderly and handicapped.

Another simple question: How, and when, will one know whether a UA flight to SYD or MEL is arriving at T7 vs. TBIT?

Awesome! Just in time for my flights to OZ via LAX. :rolleyes:

I bet all the celebs on PS (if there are any left) will love this as well.

UA Insider Team: A couple questions:

1. Will we still be able to access the PreCheck and Premier lanes by walking past the (soon-to-be-dead) Premier Check-In from T6? The line-checkers who control access from the T7 side are perhaps the worst at any airport, and I would like prefer to continue to not have to deal with them?

2. Can you comment on the rumors about construction beginning on the current T7 UC before the new one is open?

There will eventually be a good security setup for direct entry to C8.

The GS agents at LAX have been saying for months now that the new club will have a GFL within it like JFK. If that it is not the case you need to correct that information now.

And by the way, if there will not be a GFL at LAX, this will another one of your steps that lead me to consider giving AA more business. I remain unconvinced that UA knows how to treat its premium passengers relative to the competition.

is there a debate? i thought they already started de-hubbing it.

Yes I would like to know too. UA Insider, can you confirm if there will still be a GFL at LAX? And if so, does this mean there is no GFL at LAX until construction of the new United Club is completed?

Also, "Global Services members will be invited to enter LAX curbside through Terminal 7" -- not clear to me what this means. Can you provide information on where this entrance will be?

Thanks, and looking forward to the improvements.

Thanks UA Insider for the official pronouncements. I have a couple of domestic trips already booked over the next few weeks out/in LAX, and frankly I expect the place to be a zoo (admittedly it already kinda is). But the renovations are long overdue, and I can't wait to see the new look when everything is done.

In the meantime, I'll probably be using SNA more...

The question is whether there will ultimately be another GFL, not whether there will be one during the construction.

There appears to be no question that there will be no GFL during the construction.

Remember? The CFO said there's no difference. That includes lounges evidently.

I'd also be curious if this means the aircraft will park at a TBIT gate (not so bad) or park somewhere else and then be bussed to TBIT (usually a pretty bad experience).

Spot on.