Let's play a game... How many years out-of-date is united.com?
Aug 29, 2014, 12:36 pm
#1
Original Poster
Join Date: Jan 2013
Location: ORD
Programs: Mileage Plus Premier Silver
Posts: 29
Let's play a game... How many years out-of-date is united.com?
I mean seriously...
As a web designer myself, I'm going to say that 2000 called and wants it's interface back.
As a web designer myself, I'm going to say that 2000 called and wants it's interface back.
Last edited by FlyinHawaiian; Aug 29, 2014 at 1:42 pm Reason: Edited title
Aug 29, 2014, 12:44 pm
#2
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,909
Why does every interface have to have the latest glitz and pizzazz and eye candy? Does it do what it needs to do? For the most part yes it does. Could there be improvements in functionality? Of course. I see too many sites with the latest and greatest interface that simply don't work well. Make a good usable site that does what it needs to do and forget the glitz.
Aug 29, 2014, 12:48 pm
#3
Join Date: Jan 2008
Location: EAU
Programs: UA 1K, CO Plat, NW Plat, Marriott Premiere Plat, SPG Plat, Priority Gold, Hilton Gold
Posts: 4,712
As for the current website, I actually like it much better than DL's or AA's sites. Much easier to get things done.
I'm actually a little worried any makeover is going to make it harder to use, much like the recent "upgrade" of the mobile apps.
Aug 29, 2014, 1:14 pm
#4
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
I'd much rather have a simple user interface than a user interface that potentially takes up a lot of bandwidth. I don't need fancy graphics and motion - I just want to book a flight, look up balances, etc....
Aug 29, 2014, 1:16 pm
#5
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
Well first, .bomb isn't in use anymore, it died with the merger.
As for the current website, I actually like it much better than DL's or AA's sites. Much easier to get things done.
I'm actually a little worried any makeover is going to make it harder to use, much like the recent "upgrade" of the mobile apps.
As for the current website, I actually like it much better than DL's or AA's sites. Much easier to get things done.
I'm actually a little worried any makeover is going to make it harder to use, much like the recent "upgrade" of the mobile apps.
That is what crap truly looks like.
Aug 29, 2014, 1:20 pm
#6
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,406
lutely agree with both of these points!
Aug 29, 2014, 1:26 pm
#7
Join Date: Aug 2006
Location: near to SFO and LHR
Programs: BA Gold, B6 Mosiac, VS, AA, DL (and a legacy UA 2MM)
Posts: 2,274
UPDATE: I hadn't been to the Virgin America's site in a few weeks, and it's now been changed! Now it looks like a Windows 8 home page set up for a person with failing eyesight!
Seriously, though, United's site is great compared to most all others, and most importantly, it's very functional!
Aug 29, 2014, 1:31 pm
#8
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,901
They could do a couple little things:
1. Fix "remember me"
2. Fix the calendar so when you're booking in August and ask for a departure date in December the calendar for the return begins in December, not August. Maddening to have to change that every time.
1. Fix "remember me"
2. Fix the calendar so when you're booking in August and ask for a departure date in December the calendar for the return begins in December, not August. Maddening to have to change that every time.
Aug 29, 2014, 1:57 pm
#11
Join Date: Aug 2006
Location: Vancouver, BC
Programs: UA MM *Gold, Accor Silver
Posts: 1,852
Aug 29, 2014, 2:09 pm
#12
Join Date: Jan 2003
Posts: 818
I disagree. United has one of the easiest websites to use. Their mobile app is also a breeze to use. Try booking with DL on a revenue or award ticket and it's a mess. I can same day change up to one hour before my departure with the United App. I can upgrade my tickets and waitlist the upgrade if it's not available. In my mind the website and app are one of the few things United has right post merger
Aug 29, 2014, 2:12 pm
#14
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,568
^^ to both of the above! If they would fix things like this, I could put up with the Windows 95 look.