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Let's play a game... How many years out-of-date is united.com?

Let's play a game... How many years out-of-date is united.com?

Old Sep 3, 14, 7:41 pm
  #76  
 
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Originally Posted by davidviolin View Post
Biggest issue I have with the website is how slow it is. Sometimes I have to wait almost a minute to return flight search results. Very time consuming if you need to do many searches. Otherwise I would say the site is (just) OK.
What dialup number are you using? Some of the older modems are 1200 baud - you need at least 28.8 for decent performance
LaserSailor is offline  
Old Sep 3, 14, 7:42 pm
  #77  
 
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Originally Posted by CMK10 View Post
Oh wow I'd forgotten about that. That was as late as at least 2004, I remember calling after an upgrade had cleared. "Okay is 1A open? Alright I'll take that"
Actually, that feature continued much later than 2004 as I didn't start flying UA regularly until 2005 and I think online seat selection wasn't added until at least 2006 or 2007.
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Old Sep 3, 14, 7:45 pm
  #78  
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OK, Labor Day was 2 days ago, which means summer is over. Wasn't the new website supposed to be out by now?
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Old Sep 3, 14, 7:46 pm
  #79  
 
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I have no problem with United's site as is now. Actually think it is pretty good.. one of the few things they are doing OK.
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Old Sep 3, 14, 7:56 pm
  #80  
 
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Originally Posted by LaserSailor View Post
What dialup number are you using? Some of the older modems are 1200 baud - you need at least 28.8 for decent performance
So you're saying the site isn't slow for you? I've said in this thread that I think the site is just fine. But for anyone comparing it to the old UA.com or most other commercial sites there's no question it's very slow on flight searches, pulling up reservations, or even logging in. I'm old enough and patient enough to not be bothered by it, but if there's anything "not modern" about the site, this is it.
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Old Sep 3, 14, 8:01 pm
  #81  
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Originally Posted by Cargojon View Post
I hope whatever cosmetic changes they would give it wouldn't bog it down in flash-heavy garbage and eliminate the functionality that I've come to count on over the years.
This + ∞

Originally Posted by Xyzzy View Post
Well, I have to say that I absolutely despised that 'feature' f the old UA site. I very much prefer being able to pick and choose each and every flight individually rather than having the site pick combinations for me.
The same. The only reason I ever used united.com in the interim between the merger and system integration (3/3/12) was because it sometimes offered the exact same flight as continental.com at a lower price.
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Old Sep 3, 14, 8:09 pm
  #82  
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Originally Posted by JBord View Post
But for anyone comparing it to the old UA.com or most other commercial sites there's no question it's very slow on flight searches, pulling up reservations, or even logging in. I'm old enough and patient enough to not be bothered by it, but if there's anything "not modern" about the site, this is it.
^^
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Old Sep 3, 14, 10:29 pm
  #83  
 
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Originally Posted by Boo_Radley View Post
I don't have a lot of experience with DL.com, but I used to fly AA, and the girlfriend still does, so I have some experience there. Last week she had me check to see if her DFW-NRT flight would have the new J config. I assumed this just entailed pulling up the flight status for that flight and looking at the seat map. Nope. The AA.com flight status page doesn't even show equipment, much less a seat map. I had to make a dummy booking to see the seat map. This is just one example, but there are many more. . .
Originally Posted by bob_the_d View Post
please, please, please i hope they do not get rid of this. recently i've been dipping my toe at DL and once in a while AA, and i never really realized how much i've changed my habits around this feature. i time my lounge/food/work around exactly knowing when the inbound is coming, rather than constantly checking to see if my outbound has changed on the departures board every few minutes. when i suddenly found myself without that feature on another airline, it was definitely noticeable. i was traveling with coworkers who only fly DL last week, and the general consensus was, "oh crap that would be super useful if i had that."
These are both features that aa.com actually does provide. You can see the seat map without a dummy booking by clicking "View Available Seats" Admittedly, this is a bit hidden under "Plan Travel", but once you know where to find it, it's there.

As for incoming flight information, you can find that by clicking "Incoming Flight Information" at the bottom of the flight status results.
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Old Sep 3, 14, 10:39 pm
  #84  
 
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Originally Posted by raehl311 View Post
I'm actually a little worried any makeover is going to make it harder to use, much like the recent "upgrade" of the mobile apps.
Totally agree^. I know where everything I need is on the current web site.

My biggest peeve is business that constantly change their web interface, thereby causing me to have to hunt around for functionality I access the most. I find the United site pretty easy to use. I can quickly book flights, modify reservation, check balances, etc. I don't want lots of graphics and other stuff that require me to expand my browser window just to see the information I'm interested in.
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Old Sep 3, 14, 10:48 pm
  #85  
 
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Originally Posted by mahasamatman View Post
Fisher-Price web interfaces violate this basic tenet.
Ok, I've seen this term a couple of times in this thread, what is a "Fisher-Prices web interface"? Thats a new term to me.
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Old Sep 3, 14, 10:53 pm
  #86  
 
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Originally Posted by Xyzzy View Post
Well, I have to say that I absolutely despised that 'feature' f the old UA site. I very much prefer being able to pick and choose each and every flight individually rather than having the site pick combinations for me.
Agree here, which is why I generally end up booking all my trips as multi-city, so I can check out different combinations of connections. The pairs selected by the site are not always the cheapest or best for me.
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Old Sep 4, 14, 12:52 am
  #87  
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Originally Posted by Xyzzy View Post
Well, I have to say that I absolutely despised that 'feature' f the old UA site. I very much prefer being able to pick and choose each and every flight individually rather than having the site pick combinations for me.
You could do that as well with multi-city search. I did like this feature on the old PMUA site.
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Old Sep 4, 14, 4:10 am
  #88  
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Originally Posted by Xyzzy View Post
Well, I have to say that I absolutely despised that 'feature' f the old UA site. I very much prefer being able to pick and choose each and every flight individually rather than having the site pick combinations for me.
I never had it pick random combinations. It would show outbound on the left and inbound on the right and I would simply choose whichever flights I wanted.

It was nice so I could choose the best flights for me based on price + timing.

Originally Posted by JBord View Post
So you're saying the site isn't slow for you? I've said in this thread that I think the site is just fine. But for anyone comparing it to the old UA.com or most other commercial sites there's no question it's very slow on flight searches, pulling up reservations, or even logging in. I'm old enough and patient enough to not be bothered by it, but if there's anything "not modern" about the site, this is it.
On flight searches, I find it no slower than BA.com, which is my second-most flown airline.
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Old Sep 4, 14, 5:28 am
  #89  
 
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Originally Posted by drowelf View Post
Ok, I've seen this term a couple of times in this thread, what is a "Fisher-Prices web interface"? Thats a new term to me.
Children's toys. A well placed barb attack on a web interface being unsophisticated.
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Old Sep 4, 14, 5:31 am
  #90  
 
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Originally Posted by JBord View Post
So you're saying the site isn't slow for you? I've said in this thread that I think the site is just fine. But for anyone comparing it to the old UA.com or most other commercial sites there's no question it's very slow on flight searches, pulling up reservations, or even logging in. I'm old enough and patient enough to not be bothered by it, but if there's anything "not modern" about the site, this is it.
I think it is comparable in speed to hotel, rental car, and other airline bookings I do. I can't remember what the old site was like, maybe I forgot my meds this morning.
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