Let's play a game... How many years out-of-date is united.com?
#76
Join Date: Oct 2012
Location: NYC
Programs: AA DULtArer
Posts: 5,525
What dialup number are you using? Some of the older modems are 1200 baud - you need at least 28.8 for decent performance
#77
Join Date: Nov 2005
Location: PHL, EWR
Programs: UA silver; AA Gold;AGR;HH Diamond;Hyatt Disc;Hertz PC;National Executive; Johnnie Walker Gold
Posts: 1,984
Actually, that feature continued much later than 2004 as I didn't start flying UA regularly until 2005 and I think online seat selection wasn't added until at least 2006 or 2007.
#80
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,060
So you're saying the site isn't slow for you? I've said in this thread that I think the site is just fine. But for anyone comparing it to the old UA.com or most other commercial sites there's no question it's very slow on flight searches, pulling up reservations, or even logging in. I'm old enough and patient enough to not be bothered by it, but if there's anything "not modern" about the site, this is it.
#81
FlyerTalk Evangelist
Join Date: Mar 2012
Location: Navajo Nation, Northern Arizona (ABQ, PHX, LAS)
Programs: RCC: SC; BC: M.Ed.; UA: PG; DL: GM
Posts: 12,853
The same. The only reason I ever used united.com in the interim between the merger and system integration (3/3/12) was because it sometimes offered the exact same flight as continental.com at a lower price.
#82
A FlyerTalk Posting Legend
Join Date: Jun 2005
Location: wandering expat
Posts: 43,807
But for anyone comparing it to the old UA.com or most other commercial sites there's no question it's very slow on flight searches, pulling up reservations, or even logging in. I'm old enough and patient enough to not be bothered by it, but if there's anything "not modern" about the site, this is it.
#83
Join Date: Jun 2001
Location: San Diego (SAN)
Programs: IHG Platinum
Posts: 938
I don't have a lot of experience with DL.com, but I used to fly AA, and the girlfriend still does, so I have some experience there. Last week she had me check to see if her DFW-NRT flight would have the new J config. I assumed this just entailed pulling up the flight status for that flight and looking at the seat map. Nope. The AA.com flight status page doesn't even show equipment, much less a seat map. I had to make a dummy booking to see the seat map. This is just one example, but there are many more. . .
please, please, please i hope they do not get rid of this. recently i've been dipping my toe at DL and once in a while AA, and i never really realized how much i've changed my habits around this feature. i time my lounge/food/work around exactly knowing when the inbound is coming, rather than constantly checking to see if my outbound has changed on the departures board every few minutes. when i suddenly found myself without that feature on another airline, it was definitely noticeable. i was traveling with coworkers who only fly DL last week, and the general consensus was, "oh crap that would be super useful if i had that."
As for incoming flight information, you can find that by clicking "Incoming Flight Information" at the bottom of the flight status results.
#84
Join Date: Oct 2009
Location: South Carolina
Programs: UA LT Gold, American Kettle, Hertz #1 Presidents Circle, Marriott LT Platinum
Posts: 894
My biggest peeve is business that constantly change their web interface, thereby causing me to have to hunt around for functionality I access the most. I find the United site pretty easy to use. I can quickly book flights, modify reservation, check balances, etc. I don't want lots of graphics and other stuff that require me to expand my browser window just to see the information I'm interested in.
#85
Join Date: Oct 2009
Location: South Carolina
Programs: UA LT Gold, American Kettle, Hertz #1 Presidents Circle, Marriott LT Platinum
Posts: 894
#86
Join Date: Oct 2009
Location: South Carolina
Programs: UA LT Gold, American Kettle, Hertz #1 Presidents Circle, Marriott LT Platinum
Posts: 894
Agree here, which is why I generally end up booking all my trips as multi-city, so I can check out different combinations of connections. The pairs selected by the site are not always the cheapest or best for me.
#87
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 25,044
You could do that as well with multi-city search. I did like this feature on the old PMUA site.
#88
FlyerTalk Evangelist
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,113
It was nice so I could choose the best flights for me based on price + timing.
So you're saying the site isn't slow for you? I've said in this thread that I think the site is just fine. But for anyone comparing it to the old UA.com or most other commercial sites there's no question it's very slow on flight searches, pulling up reservations, or even logging in. I'm old enough and patient enough to not be bothered by it, but if there's anything "not modern" about the site, this is it.
#89
Join Date: Oct 2012
Location: NYC
Programs: AA DULtArer
Posts: 5,525
#90
Join Date: Oct 2012
Location: NYC
Programs: AA DULtArer
Posts: 5,525
So you're saying the site isn't slow for you? I've said in this thread that I think the site is just fine. But for anyone comparing it to the old UA.com or most other commercial sites there's no question it's very slow on flight searches, pulling up reservations, or even logging in. I'm old enough and patient enough to not be bothered by it, but if there's anything "not modern" about the site, this is it.