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Let's play a game... How many years out-of-date is united.com?

Let's play a game... How many years out-of-date is united.com?

Old Aug 29, 14, 3:45 pm
  #16  
 
Join Date: Dec 2002
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yeah i just want it to work, i don't need the glitz and gunk slowing it down and taking up screen space.

However, a pet peeve... when you click from RT to OW why does it have to reload the page rather than just have the return date go away like others do?
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Old Aug 29, 14, 4:19 pm
  #17  
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Let's try the question a different way. What site is more "modern" and more functional for freq traveler?

I am no fan of the present site but are less of a fan of the so - called modern sites.
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Old Aug 29, 14, 4:24 pm
  #18  
 
Join Date: Aug 2007
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Originally Posted by WineCountryUA View Post
Let's try the question a different way. What site is more "modern" and more functional for freq traveler?

I am no fan of the present site but are less of a fan of the so - called modern sites.
HAHA, you people should be whining about THIS site - flyertalk.com. I think the old internet discussion groups want their interface back!
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Old Aug 29, 14, 4:26 pm
  #19  
 
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Originally Posted by milepig View Post
2. Fix the calendar so when you're booking in August and ask for a departure date in December the calendar for the return begins in December, not August. Maddening to have to change that every time.
Actually, I like it very much that I can just type "12/14" and hit the tab key to book a flight for December 14th. No need to deal with any funky calendar widget.
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Old Aug 29, 14, 4:57 pm
  #20  
 
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Originally Posted by Channel 9 View Post
HAHA, you people should be whining about THIS site - flyertalk.com. I think the old internet discussion groups want their interface back!

Actually that's kinda true. Smaller forums I am a member of use a more updated form of vBulliten. But I still prefer FlyerTalk :-:
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Old Aug 29, 14, 5:07 pm
  #21  
 
Join Date: Jan 2004
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Originally Posted by flyingnosh View Post
Actually, I like it very much that I can just type "12/14" and hit the tab key to book a flight for December 14th. No need to deal with any funky calendar widget.
or you can type 12.14. the website doesn't care. You can also type just "ewr" or "sfo" or "nyc". Try that with Jet Blue...at least it brings up a suggested airport which you need to click on, but oh, how annoying.

And easy to check UA metal seat availability maps, easy to check multiple award dated by clicking the calendar.

all-in-all, its a pretty functional site.
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Old Aug 29, 14, 5:17 pm
  #22  
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So far the consensus seems to be we like functional and not glitz. OP, maybe you need to rethink how you design web sites as you say you are a web developer.
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Old Aug 29, 14, 6:27 pm
  #23  
 
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Originally Posted by Baze View Post
Why does every interface have to have the latest glitz and pizzazz and eye candy? Does it do what it needs to do? For the most part yes it does. Could there be improvements in functionality? Of course. I see too many sites with the latest and greatest interface that simply don't work well. Make a good usable site that does what it needs to do and forget the glitz.
This is true. In terms of functionality, IMHO UA website is THE best airline website in the world.

When people purchase things like smartphones, maybe the design and the look are important factors. This is unlikely the case when deciding which airline to fly.
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Old Aug 29, 14, 6:53 pm
  #24  
 
Join Date: Jun 2004
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I am with the majority here. Many/most "modern" websites are less functional than older fashion sites.

A good example of this is DL. They re-did their website and now it is like a casino. Plenty of glitz designed to keep your attention, but impossible to navigate easily.
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Old Aug 29, 14, 7:24 pm
  #25  
 
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Originally Posted by halls120 View Post
^^ to both of the above! If they would fix things like this, I could put up with the Windows 95 look.
This.

And the many inconsistencies. e.g. Try making a permanent change to your profile to change the default search results setting. Won't stick, never sticks.
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Old Aug 29, 14, 7:25 pm
  #26  
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I'll take united.com over modern "Fisher Price" interfaces any day. I hate primary color buttons that take up half the screen and artificially "conversational" scripts.
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Old Aug 29, 14, 8:49 pm
  #27  
 
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It's not out of date at all.

Last time I used it, it would only return future-dated flights, showed my current GPUs and RPUs, and my current itineraries. Perfectly up to date if you ask me.

Who cares what it looks like? I'm not going there to marvel at the pretty design. I want functionality, and agree with others here that it's pretty good. My real fear is that a fancy "redesign" causes a loss of functionality, such as expert mode.

Google.com is my favorite web site. Do they need a redesign? It looks basically the same as when I first used it many years ago. I keep using it because it does what I need it to do, well.
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Old Aug 29, 14, 10:17 pm
  #28  
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Originally Posted by Baze View Post
So far the consensus seems to be we like functional and not glitz. OP, maybe you need to rethink how you design web sites as you say you are a web developer.
Who says these things have to be mutually exclusive?
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Old Aug 29, 14, 10:19 pm
  #29  
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There are a lot of things about United I don't like but the website is not one of them. I have few, if any, complaints about it and it's superior to the old UAL.com in my opinion.
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Old Aug 29, 14, 10:43 pm
  #30  
 
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I'm for a fast, functional website, which united.com definitely is. We take things for granted when things go without a hitch, but it's really remarkable how much a breeze it is to use the united website.

Let's play a game... How many complex, airline websites has OP designed and implemented?
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