No baggage accepted - 4hr & 24 hr rules
#1
Original Poster
Join Date: Jan 2010
Posts: 494
No baggage accepted - 4hr & 24 hr rules
Once again trying to fly El Jefe's airline with baggage. Got upgraded to First class (thank you Jeff!!). Unfortunately, this does not include the ability to check your baggage thru to your final destination. In fact, due to the 4 hr rule the TA did not want to check my bag at all. I was flying a black-eye (departing 5:15am), no one wanted to get up at 2:30am to take me to the airport. Solution - arrive at 10pm the nite before and take a chance breaking the 4 hr rule.
Lost the first round! Sorry Mr. Johnson, the TSA does not like you or your baggage. We (TSA) are willing to tolerate your presence for no more than 4 hrs. After a session of rope-a-dope, managed to garner enough compassion (Continental knowledge was displayed- I thought the merger was completed) to get my six boarding passes ending in BOS.
Sorry Mr. Johnson, I (Superwoman) can break the 4hr rule, but am not willing to take on the 24 hr rule. El Jefe sees no problem delivering your baggage to some out of the way airport in a third world nation, rather than checking it thru to the ticketed final destination. After all, why would a passenger expect a bag to accompany them for their entire trip? The primary purpose of checked baggage (from El Jefe's perspective) is to create opportunities to lose and/or damage said baggage!
I guess my upgrade was sleight of hand, here is is your extra wide seat , Mr Johnson. We have decided to donate your baggage to the poor - good luck trying to claim it.
On another trip, I checked baggage in the baggage dept of United - seems the people in charge of baggage know the rules and also have the common sense to decide when they (the rules) should be flexible. The TA's did not want to check my bags - I was in the wrong terminal!!
Lost the first round! Sorry Mr. Johnson, the TSA does not like you or your baggage. We (TSA) are willing to tolerate your presence for no more than 4 hrs. After a session of rope-a-dope, managed to garner enough compassion (Continental knowledge was displayed- I thought the merger was completed) to get my six boarding passes ending in BOS.
Sorry Mr. Johnson, I (Superwoman) can break the 4hr rule, but am not willing to take on the 24 hr rule. El Jefe sees no problem delivering your baggage to some out of the way airport in a third world nation, rather than checking it thru to the ticketed final destination. After all, why would a passenger expect a bag to accompany them for their entire trip? The primary purpose of checked baggage (from El Jefe's perspective) is to create opportunities to lose and/or damage said baggage!
I guess my upgrade was sleight of hand, here is is your extra wide seat , Mr Johnson. We have decided to donate your baggage to the poor - good luck trying to claim it.
On another trip, I checked baggage in the baggage dept of United - seems the people in charge of baggage know the rules and also have the common sense to decide when they (the rules) should be flexible. The TA's did not want to check my bags - I was in the wrong terminal!!
#2
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,852
As United states
Neither should be a surprise.
For flights within the U.S., as well as most international flights, baggage will generally not be accepted for check-in more than four hours before scheduled flight departure, although this policy varies by airport and based on daily check-in counter hours.
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Check-in is available starting 24 hours prior to scheduled departure.
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Check-in is available starting 24 hours prior to scheduled departure.
#3
Original Poster
Join Date: Jan 2010
Posts: 494
I was aware of the 4hr rule - I have been able to find TA's willing to break this rule. The 24 hr rule has nothing to do with check-in. My flight leaves in a little over 4 hrs and I am still not able to do OLCI. The TA was able to finesse "Shares" (she is a Continental expert!!) and to print my BP's.
The 24 hr rule refers to how long baggage can be checked. Since my OW trip lasts more than 24 hrs, I am required to claim my bags mid-trip and recheck them to the end of my trip.
On previous trips, I have also found United personnel capable of overriding this rule also. I was too tired to search for an intelligent & friendly TA. Superwoman is very intelligent, but was in overtime - her shift was over and she wanted to go home. (I do NOT blame her, I would be embarrassed having to tell passengers United has rules against traveling with their baggage.)
The 24 hr rule refers to how long baggage can be checked. Since my OW trip lasts more than 24 hrs, I am required to claim my bags mid-trip and recheck them to the end of my trip.
On previous trips, I have also found United personnel capable of overriding this rule also. I was too tired to search for an intelligent & friendly TA. Superwoman is very intelligent, but was in overtime - her shift was over and she wanted to go home. (I do NOT blame her, I would be embarrassed having to tell passengers United has rules against traveling with their baggage.)
#4
Join Date: Sep 2008
Programs: UA 1K, Marriott Gold, Hilton Gold, Starwood Gold
Posts: 951
I recently had a similar issue with United, couldn't find anything specific on Flyertalk besides a few casual mentions of a 10 (maybe 12?) hour rule for layover luggage internationally. Seemed to be at the discretion of the person checking you in though.
#6
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,885
I've never heard of this rule. I travel DFW-xxx-NRT <with an o/n in BKK or SIN> - to DPS quite often and never had a problem checking my bags all the way through in either direction. Definitely more than 24 hours.
#7
Join Date: Apr 2014
Location: Houston / Philadelphia
Programs: UA 1K
Posts: 276
I second that, I have never heard of the 24 hour rule or experienced it.......I assume the 4 hour rule refers to not being able to check bags until 4 hours before flight but could someone explain the 24 hour rule?
#10
Join Date: Jan 2012
Location: NYC
Programs: UA GS (2MM), Marriott Ambassador Elite
Posts: 24
Agreed. The "24-hour rule" is fictitious. I've just flown GRU to SFO, with a really long layover in IAD (12 hours). I had not problems getting my luggage checked thru to my final destination.
#11
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,695
#13
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,852
So the OP is disappointed when intiailly an agent would not violate UA rules and allow baggage check in early so OP /OP's transportation came sleep in a few extra minutes. I guess OP was successful on this, but OP was still irritated it took effort to find agent willing to violate the rules. This is a classical example is no past good deed goes unpunished.
I'm not following the "24 hour" issue - there is certainly no limit to 24 hour itins. Might be someone with an immediate >24 stopover wanting to check to final destination?? or what? The OP's writing style is a bit difficult for me to follow.
I'm not following the "24 hour" issue - there is certainly no limit to 24 hour itins. Might be someone with an immediate >24 stopover wanting to check to final destination?? or what? The OP's writing style is a bit difficult for me to follow.
#14
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,454
So the OP is disappointed when intiailly an agent would not violate UA rules and allow baggage check in early so OP /OP's transportation came sleep in a few extra minutes. I guess OP was successful on this, but OP was still irritated it took effort to find agent willing to violate the rules. This is a classical example is no past good deed goes unpunished.
My reaction exactly.
I'm not following the "24 hour" issue - there is certainly no limit to 24 hour itins. Might be someone with an immediate >24 stopover wanting to check to final destination?? or what? The OP's writing style is a bit difficult for me to follow.
Customers making connections which involve an overnight stay must claim baggage at the intermediate point and re-check baggage for the connecting flight on the following day.
#15
Join Date: Jul 2013
Location: Kaiserslautern
Programs: UA G 1.9MM, HH Diamond, Global Entry
Posts: 439
Me too, I fly HSV - NRT, ICN or OKA. Each is always over 24 hours. never a mention of picking up a bag somewhere mid point.