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What is your delayed flight percentage for UA in 2014?

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Old Aug 2, 2014, 7:36 am
  #1  
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Question What is your delayed flight percentage for UA in 2014?

I have told people this and no one believes me.

This year I have mined my gmail account for the total number of times I have received and email

subject: Flight delay -

33 for 2014. 33 out of 85 flights or 38%. Should that be my experience?

If you did a similar technique, what would you have as your delay percentage?
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Old Aug 2, 2014, 7:41 am
  #2  
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it depends what you count as a flight delay ... technically a flight is delayed from the departure airport when it is 1 minute late ... so by that measure I'd say 75% of my United flights are late because UA almost never manages to close the door on time. If you are talking about more serious arrival delays that is difficult to measure because I almost never get these Emails (except from Tripit and those I don't keep). 40% of flights with arrival delays is probably about right if I think about the past 3-4 months.
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Old Aug 2, 2014, 8:41 am
  #3  
 
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I do not get those emails either but back in late June early July I decided to take a 2 week window of ORD-LAN (UX) flights as I was having a lot of IRROPS issues on the route. Here is what I found out:

Out of 34 flights in that window:

17 arrived ontime (50%)
8 arrived +30 mins late (~23%)
9 cancelled (~27%)

So getting to your destination ontime is almost the same odds as red/black in a casino.
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Old Aug 2, 2014, 8:59 am
  #4  
 
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Actually, a delay as defined by the DoT is one arriving more that 0:14 late. All of the majors (UA, AA/US, DL, WN) average in the 70s-80s in terms of percent on time. Pretty much (3) tiers within them, DL leads by a 10-15 point margin, UA/AA go back in forth around the same +/- a point or two, and WN consistently brings up the rear (although 1990s marketing still makes many believe they are tops vs the reality of bottom.)

Last edited by fastair; Aug 2, 2014 at 9:04 am
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Old Aug 2, 2014, 9:07 am
  #5  
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there are two realities, the anecdotal evidence experienced by individuals that influences their own buying decisions, and the DOT statistics outlined clearly and correctly above by fastair.

the problem for UA is the anecdotal evidence. i guess i do believe their OT% system wide is 70-ish. the issue for me is that in my recent (albeit very limited) experience this year, the anecdotal evidence suggests an OT closer to 50% and a completion rate of about 80%.
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Old Aug 2, 2014, 9:55 am
  #6  
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Short dataset but the theme is pretty similar.
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Old Aug 2, 2014, 10:40 am
  #7  
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Originally Posted by Akulashark
I have told people this and no one believes me.

This year I have mined my gmail account for the total number of times I have received and email

subject: Flight delay -

33 for 2014. 33 out of 85 flights or 38%. Should that be my experience?

If you did a similar technique, what would you have as your delay percentage?
I rarely fly domestic US. All my flights are international. I've had 1 mechanical delay and a couple of weather delays out of maybe 50 or 60 flights in the past few years.
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Old Aug 2, 2014, 11:15 am
  #8  
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Originally Posted by PV_Premier
there are two realities, the anecdotal evidence experienced by individuals that influences their own buying decisions, and the DOT statistics outlined clearly and correctly above by fastair.

the problem for UA is the anecdotal evidence. i guess i do believe their OT% system wide is 70-ish. the issue for me is that in my recent (albeit very limited) experience this year, the anecdotal evidence suggests an OT closer to 50% and a completion rate of about 80%.
no, it depends on your market not just anecdotal evidence. I find myself flying a lot into EWR for business reasons (=destination) or connecting out of BOS ... and these flights are just never ever on time.
If I add the 3 intl. maintenance cancellations this year to the mix as well as other various maintenance delays it adds up. Perhaps I am unlucky, but if I hear my colleagues I doubt it.
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Old Aug 2, 2014, 11:49 am
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9 delays out of 40 segments for me, putting me right around average I guess at 78% on time.

Average delay of 62 min, but skewed by a couple of long ones. 5 of the 9 were 36 min or less, rest were 69, 87, 98, 181. No misconnects tho as I had a good buffer on the 69 min delay and the rest were all coming home [the 181 was due to massive T-storms in DEN].
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Old Aug 2, 2014, 11:52 am
  #10  
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Originally Posted by Akulashark
...
This year I have mined my gmail account for the total number of times I have received and email

subject: Flight delay -

33 for 2014. 33 out of 85 flights or 38%. Should that be my experience?

If you did a similar technique, what would you have as your delay percentage?
Just a methodology question -- did you remove multiple delays for a single flight?

I maintain a personal flight log and flag delays of greater than 15 minutes, If I separate out UA/UX from other carriers, I'm 1 significant delay (destination WX issues, ground stop, multiple messages) and 1 WX diversion out of 30-ish flights, so better than 90% on-time departure. Non-UA carriers 3 of 6, are 50%. Overall high 80's%.
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Old Aug 2, 2014, 12:01 pm
  #11  
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Originally Posted by WineCountryUA
Just a methodology question -- did you remove multiple delays for a single flight?

I maintain a personal flight log and flag delays of greater than 15 minutes, If I separate out UA/UX from other carriers, I'm 1 significant delay (destination WX issues, ground stop, multiple messages) and 1 WX diversion out of 30-ish flights, so better than 90% on-time departure. Non-UA carriers 3 of 6, are 50%. Overall high 80's%.
I normalized to flight number and date.
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Old Aug 2, 2014, 1:18 pm
  #12  
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Using the DOT 14 minute rule:

ASQ EWR-YYZ late 24m
SKW YYZ-IAH cancelled
sCO IAH-FRA on time
sCO FRA-IAH on time
sCO IAH-FRA on time
sCO FRA-IAH on time
sCO IAH-BWI on time
sUA IAD-IAH on time
sUA IAH-LHR on time
sUA FRA-IAH on time
SKW IAH-YYZ on time
SKW YYZ-IAH late 1h7m
sUA IAH-MEX on time
sUA MEX-IAH on time

So YTD for me mainline is 0% cancelled + 0% delayed, but express is 25% cancelled + 50% delayed.

Being IAH based half of my trips need a connection, so IRROPS are a big problem and I'm enjoying my unusually good year.
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Old Aug 2, 2014, 2:23 pm
  #13  
 
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Originally Posted by tyroner
I do not get those emails either but back in late June early July I decided to take a 2 week window of ORD-LAN (UX) flights as I was having a lot of IRROPS issues on the route. Here is what I found out:

Out of 34 flights in that window:

17 arrived ontime (50%)
8 arrived +30 mins late (~23%)
9 cancelled (~27%)

So getting to your destination ontime is almost the same odds as red/black in a casino.
Recalculating to the 14 min DOT rule -

13 arrived ontime (38%)
12 arrived late (35%)
9 cancelled (~27%)

Considering I rely on this flight to get home, it doesn't matter what the mainline stats look like - this is the weakest link for me. For spoke and hub models - the UX on-time rate becomes the defacto anecdotal misery index for passengers.

Until those UX rates are improved, then the misery index for traveling on United - writ large - will still be high for many passengers that are not located at a hub.
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Old Aug 3, 2014, 12:24 am
  #14  
 
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I think the schedule changes coming in the fall for UX will be huge. For example. A few days ago I flew BDL-ORD, sat for 4 hours, then flew ORD-LIT-IAH....except the inbound aircraft was over an hour late to ORD due to ATC delays. So that killed the LIT and IAH flights' chances of being on-time.

Having UX do "turns" instead of flowing across 2 or 3 hubs in a day will do wonders I think. Delays will be much more isolated,
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Old Aug 3, 2014, 7:07 am
  #15  
 
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Originally Posted by PV_Premier
there are two realities, the anecdotal evidence experienced by individuals that influences their own buying decisions, and the DOT statistics outlined clearly and correctly above by fastair.

the problem for UA is the anecdotal evidence. i guess i do believe their OT% system wide is 70-ish. the issue for me is that in my recent (albeit very limited) experience this year, the anecdotal evidence suggests an OT closer to 50% and a completion rate of about 80%.
Matches my experience this year
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