"Ask Alex" retires from being on UA website
Jun 29, 2014, 7:13 am
#1
Suspended
Original Poster
Join Date: May 2010
Location: Just outside Big D, or many other places in big metal tubes
Programs: WN Rpd.Rwrds, AA, was longtime CO very top Elite tier, Overentitled UA Lifetime 1K (since 2012)
Posts: 1,334
"Ask Alex" retires from being on UA website
It appears that "Ask Alex" has retired from being on the UA website.
Alex was the interactive agent to whom we could ask questions about anything concerning UA. She would direct one to appropriate answers.
I wonder what UA's plans are to replace Alex? Do FTers think a new interactive feature is coming soon, or will it be part of the promised coming redesigned website?
I see there are many having some humorous posts in this thread at poor Alex's expense. I laugh too.
In addition to your humorous posts, could you also add to your humor to seriously discuss your thoughts about the future possibilities, and your suggestions, to incorporate an interactive function for asking questions on the new website? Thanks.
If Alex is gone permanently, then I say thanks for your years of service to CO and then to UA customers.
Alex was the interactive agent to whom we could ask questions about anything concerning UA. She would direct one to appropriate answers.
I wonder what UA's plans are to replace Alex? Do FTers think a new interactive feature is coming soon, or will it be part of the promised coming redesigned website?
I see there are many having some humorous posts in this thread at poor Alex's expense. I laugh too.
In addition to your humorous posts, could you also add to your humor to seriously discuss your thoughts about the future possibilities, and your suggestions, to incorporate an interactive function for asking questions on the new website? Thanks.
If Alex is gone permanently, then I say thanks for your years of service to CO and then to UA customers.
Last edited by mkr; Jul 1, 2014 at 10:37 pm Reason: clarity, add sentences, correct spellin'
Jun 29, 2014, 7:57 am
#3
Join Date: May 2001
Location: RDU
Programs: UA Plat 2MM, Delta Gold, Hilton Gold, Marriott cardboard
Posts: 1,699
I never found Alex to be very useful. UA has heard my valuable customer input and ...
I have it on good authority that the crack IT team at UA will replace it with
"Ask Jeff"
which is a symlink to /dev/null
I have it on good authority that the crack IT team at UA will replace it with
"Ask Jeff"
which is a symlink to /dev/null
Jun 29, 2014, 8:25 am
#5
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
The contract came up and they didn't renew it. It had some value as a search interface if they mapped the specific keywords to results pages, but that happened less often than it could have. As a general search engine it was nothing particularly special.
Jun 29, 2014, 8:32 am
#9
Join Date: Nov 2006
Location: Bahamas
Programs: AA Plat
Posts: 958
Jun 29, 2014, 9:32 am
#14
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,263