LAX lounge access denied
May 9, 2014, 1:15 pm
#1
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Join Date: Aug 2004
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LAX lounge access denied
I have a question:
Passengers are travelling overseas in business class from LAX via ORD.
Agent stated that access would be granted only at ORD, but not the domestic portion.
Is that right? I have always known that passenger flying in business class has access to the lounge.
Passengers are travelling overseas in business class from LAX via ORD.
Agent stated that access would be granted only at ORD, but not the domestic portion.
Is that right? I have always known that passenger flying in business class has access to the lounge.
May 9, 2014, 1:21 pm
#3
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I have a question:
Passengers are travelling overseas in business class from LAX via ORD.
Agent stated that access would be granted only at ORD, but not the domestic portion.
Is that right? I have always known that passenger flying in business class has access to the lounge.
Passengers are travelling overseas in business class from LAX via ORD.
Agent stated that access would be granted only at ORD, but not the domestic portion.
Is that right? I have always known that passenger flying in business class has access to the lounge.
If it is LAX-ORD followed by ORD-INT'L UA J, then there is access at LAX.
If it is LAX-ORD followed by ORD-INT'L Other Airline J then there is no access at LAX.
May 9, 2014, 1:46 pm
#4
Join Date: Jan 2014
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May 9, 2014, 1:49 pm
#6
Moderator: United Airlines
Join Date: Jun 2007
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If you have *G status, you would have it in either case. (UA and *A rules)
But UA operated international premium cabin flyers do also get UC access in transit. (UA rule, not *A rule)
May 9, 2014, 1:53 pm
#7
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They have no status, otherwise I would have mentioned it. My question was about getting access to the lounge when flying business class on the first segment LAX-ORD, continuing to overseas...
I just called United Club and they confirmed that apparently rules were changes few years ago and that lounge access is only for international segment.
Very strange rule, in my opinion. And the irony is that I have lounge passes at home, which I didn't have with me at the airport.
Thank You all for explaination and confirmation of "strange" rules.
http://www.united.com/web/en-US/cont...ge/access.aspx
I just called United Club and they confirmed that apparently rules were changes few years ago and that lounge access is only for international segment.
Very strange rule, in my opinion. And the irony is that I have lounge passes at home, which I didn't have with me at the airport.
Thank You all for explaination and confirmation of "strange" rules.
http://www.united.com/web/en-US/cont...ge/access.aspx
May 9, 2014, 1:56 pm
#8
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They have no status, otherwise I would have mentioned it. My question was about getting access to the lounge when flying business class on the first segment LAX-ORD, continuing to overseas...
I just called United Club and they confirmed that apparently rules were changes few years ago and that lounge access is only for international segment.
Very strange rule, in my opinion. And the irony is that I have lounge passes at home, which I didn't have with me at the airport.
Thank You all for explaination and confirmation of "strange" rules.
I just called United Club and they confirmed that apparently rules were changes few years ago and that lounge access is only for international segment.
Very strange rule, in my opinion. And the irony is that I have lounge passes at home, which I didn't have with me at the airport.
Thank You all for explaination and confirmation of "strange" rules.
I presume for your last post they are flying another airline, not UA, ex-ORD.
May 9, 2014, 2:01 pm
#9
Moderator: United Airlines
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They have no status, otherwise I would have mentioned it. My question was about getting access to the lounge when flying business class on the first segment LAX-ORD, continuing to overseas...
I just called United Club and they confirmed that apparently rules were changes few years ago and that lounge access is only for international segment. ....
I just called United Club and they confirmed that apparently rules were changes few years ago and that lounge access is only for international segment. ....
*A rules state you have lounge access when departing that airport on an international business class flight. But not when departing on connecting non-international or non-premium cabin flights.
Many *A carriers have an exception if the international premium cabin is operated by them, then you have access to their lounges systemwide (but not other *A lounges).
I am not familiar with other alliances rules on this case.
May 9, 2014, 2:02 pm
#10
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
They have no status, otherwise I would have mentioned it. My question was about getting access to the lounge when flying business class on the first segment LAX-ORD, continuing to overseas...
I just called United Club and they confirmed that apparently rules were changes few years ago and that lounge access is only for international segment.
Very strange rule, in my opinion. And the irony is that I have lounge passes at home, which I didn't have with me at the airport.
Thank You all for explaination and confirmation of "strange" rules.
http://www.united.com/web/en-US/cont...ge/access.aspx
I just called United Club and they confirmed that apparently rules were changes few years ago and that lounge access is only for international segment.
Very strange rule, in my opinion. And the irony is that I have lounge passes at home, which I didn't have with me at the airport.
Thank You all for explaination and confirmation of "strange" rules.
http://www.united.com/web/en-US/cont...ge/access.aspx
Was the long-haul leg on UA or not?
May 9, 2014, 2:11 pm
#11
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Long haul is with LOT. But it has no bearing on the answer from United Club. They claim that even though LAX-ORD segment is in business - it is a domestic portion and there is no lounge access according to their rules.
Also, the agent at United Club agent was "very bright" making a statement that second segment is on Aeroflot?! which is not even in their alliance.
Yes, the first sentence was the reason used to decline access. But second sentence does not apply - since the flight is connecting same day to international destination also in business class.
Also, the agent at United Club agent was "very bright" making a statement that second segment is on Aeroflot?! which is not even in their alliance.
Yes, the first sentence was the reason used to decline access. But second sentence does not apply - since the flight is connecting same day to international destination also in business class.
Last edited by FlyinHawaiian; May 9, 2014 at 6:12 pm Reason: multi-quote
May 9, 2014, 2:25 pm
#12
Join Date: Apr 2014
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Long haul is with LOT. But it has no bearing on the answer from United Club. They claim that even though LAX-ORD segment is in business - it is a domestic portion and there is no lounge access according to their rules.
Also, the agent at United Club agent was "very bright" making a statement that second segment is on Aeroflot?! which is not even in their alliance.
Also, the agent at United Club agent was "very bright" making a statement that second segment is on Aeroflot?! which is not even in their alliance.
May 9, 2014, 2:26 pm
#13
Join Date: May 2012
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They did you a favor. The UC at LAX is overcrowded and unpleasant. Way too many people. I avoid it unless I need to charge my electronics. You are much better off going to the Steakhouse or the WP Express in Terminal 7.
And I agree with the other posters that it is your long haul being on non-UA that kept you out.
And I agree with the other posters that it is your long haul being on non-UA that kept you out.
May 9, 2014, 2:27 pm
#14
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May 9, 2014, 2:27 pm
#15
Join Date: Aug 2011
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Posts: 8,634
The fact that the longhaul was not on UA is the reason that access was denied.
