![]() |
weird segment in reservation
On Sunday May 4th, UA 882 NRT-ORD was cancelled and I was re-routed onto UA852 (which had a MX delay) then UA2 to IAH and eventually home to complete the trip. My reservation on .bomb shows the following:
Wed., Dec. 31, 2014 | Tokyo, Japan (NRT - Narita) to Honolulu, HI (HNL) Depart: 00:00 Wed., Dec. 31, 2014 Tokyo, Japan (NRT - Narita) Arrive: 00:00 Wed., Dec. 31, 2014 Honolulu, HI (HNL) Travel Time: 19 hr 0 mn Distance: 3,818 miles Flight:ZZ123 Operated by Corporate Aircraft. Fare Class: Economy (Y) Meal: None No Special Meal Offered. Change Flights View/Change Seats MileagePlus Members: Upon completion of this itinerary, you will earn up to 3,818 award miles.* I'm sure this due to the mysteries of .bomb, but it is the weirdest thing - I was hoping UA booked me on a corporate jet to celebrate New Year's in HNL as compensation ;) |
This is a retention segment to keep the PNR from expiring. Some old-school agents still do this to keep the PNR history intact - usually when some sort of manual exchange has been done.
|
Axey nailed it. The PNR disappears about 2 days after the last segment (although it is stored offline, access to it is difficult/restricted.). If an "old school" agent thinks access to it may be needed later, we can add a fictitious flight segment for a far off date to keep the PNR active.
|
I was using old school in the flattering way. For the record :)
|
^^^
Threads like this are what keep the UA forum worth reading these days. Still amazed at the stuff you can learn here. |
It'd be fun to show up at the airport and start frantically trying to check in for and find the flight. :)
|
Originally Posted by PV_Premier
(Post 22818501)
^^^
Threads like this are what keep the UA forum worth reading these days. Still amazed at the stuff you can learn here. |
Originally Posted by Axey
(Post 22817987)
This is a retention segment to keep the PNR from expiring. Some old-school agents still do this to keep the PNR history intact - usually when some sort of manual exchange has been done.
|
Thanks for all the replies, like others have said, learn something new everyday!
|
Had this happen to me as we'll a while back, before I knew FT existed...
|
| All times are GMT -6. The time now is 4:11 am. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.