Opinion Miles Club
Jun 4, 2016, 7:12 am
#76
Join Date: Aug 2007
Location: Chicago: ORD, MDW
Programs: United Million Mile Flyer, Hilton Silver, Marriott Gold, DL, AA WN
Posts: 514
The whole experience has been terribly frustrating.
As others have pointed out, one fills out a preliminary questionnaire and then you get taken to a survey. After doing more preliminary questions, one is told that one does not qualify.
If they have too many frequent flyers filling out surveys, why do they reach out to this group?
I am going to quit. I have better ways to get 50 miles every so often.
As others have pointed out, one fills out a preliminary questionnaire and then you get taken to a survey. After doing more preliminary questions, one is told that one does not qualify.
If they have too many frequent flyers filling out surveys, why do they reach out to this group?
I am going to quit. I have better ways to get 50 miles every so often.
Dec 12, 2016, 9:34 am
#78
Join Date: Oct 2016
Location: EWR
Programs: UA Gold, BA, HHonors, Avis
Posts: 192
New privacy policy
In case anyone has missed it I got an email from Opinion Miles Club a few days back telling me about an updated privacy policy for 2017 which looks like it gives them much more scope to sell data on to third parties. I've now cancelled my account, too intrusive to be worth if for the occasional 50 miles it gets me. The new policy is here.
The email text was
The email text was
Dear Member,
We have updated our privacy policy. Effective January 1, 2017, the privacy policy available through the link below shall govern Opinion Miles Club’s use of your personal data collected through our mobile applications and related websites (collectively “Services”).
The changes to the policy include, but are not limited to, additional uses of your personal data for marketing purposes by both Opinion Miles Club and third parties and additional third parties with whom Opinion Miles Club may share your personal data.
Please review the policy carefully and if you do not agree to the terms, please delete our application(s) from your phone and/or please terminate your panel account(s).
Your continued use of the Services after January 1, 2017 shall be deemed your consent to the updated privacy policy.
We look forward to your continued participation in our research panels.
We have updated our privacy policy. Effective January 1, 2017, the privacy policy available through the link below shall govern Opinion Miles Club’s use of your personal data collected through our mobile applications and related websites (collectively “Services”).
The changes to the policy include, but are not limited to, additional uses of your personal data for marketing purposes by both Opinion Miles Club and third parties and additional third parties with whom Opinion Miles Club may share your personal data.
Please review the policy carefully and if you do not agree to the terms, please delete our application(s) from your phone and/or please terminate your panel account(s).
Your continued use of the Services after January 1, 2017 shall be deemed your consent to the updated privacy policy.
We look forward to your continued participation in our research panels.
Dec 12, 2016, 3:40 pm
#80
Join Date: Oct 2016
Location: EWR
Programs: UA Gold, BA, HHonors, Avis
Posts: 192
Exactly. It was annoying how often surveys failed despite asking such detailed pre-qualification questions, but I made a thousand air miles eating up quiet time in the office, so not bad.
But now all of those detailed questions without a survey take on a whole new meaning, looks like they where just data mining all along.
But now all of those detailed questions without a survey take on a whole new meaning, looks like they where just data mining all along.
Dec 14, 2016, 12:01 pm
#82
Join Date: Aug 2007
Location: Chicago: ORD, MDW
Programs: United Million Mile Flyer, Hilton Silver, Marriott Gold, DL, AA WN
Posts: 514
I just quit today too.
I did earn some miles over the years, but the combination of the new privacy policy and the frustration of routinely taking time to fill out the introductory question section only to be rejected after the completing the second set of background questions finally made me call it quits.
I did earn some miles over the years, but the combination of the new privacy policy and the frustration of routinely taking time to fill out the introductory question section only to be rejected after the completing the second set of background questions finally made me call it quits.
Dec 19, 2016, 4:07 am
#84
Join Date: Oct 2006
Location: ABQ LAX SNA ITO
Programs: AA AS DL UA US WN Choice Gold, BW Diamond, PClub Plat, HHonnors Gold, Marriott, Carlson Gold
Posts: 224
Can anyone follow up on this? Is there a known VPN that works for Opinion Miles and their other names like Miles for Thoughts and Opinionrewards? I have tried several and none seem to work for me.
Aug 5, 2017, 9:26 am
#86
FlyerTalk Evangelist
Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB Gold, BW Diam Sel
Posts: 17,575
I quit taking their surveys quite some time ago.
They are the same company that operates "Peanut Labs" surveys on e-miles and MyPoints; Survey Points Club for Amtrak; and probably other partners as well. I generally avoid their surveys wherever they appear, because of their time-wasting nature.
They are the same company that operates "Peanut Labs" surveys on e-miles and MyPoints; Survey Points Club for Amtrak; and probably other partners as well. I generally avoid their surveys wherever they appear, because of their time-wasting nature.
Aug 5, 2017, 12:17 pm
#87
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 4,998
I quit taking their surveys quite some time ago.
They are the same company that operates "Peanut Labs" surveys on e-miles and MyPoints; Survey Points Club for Amtrak; and probably other partners as well. I generally avoid their surveys wherever they appear, because of their time-wasting nature.
They are the same company that operates "Peanut Labs" surveys on e-miles and MyPoints; Survey Points Club for Amtrak; and probably other partners as well. I generally avoid their surveys wherever they appear, because of their time-wasting nature.
Eventually, they must've caught on and fired me.
Sep 21, 2017, 8:15 am
#88
Join Date: Jan 2001
Location: Somewhere I've Driven To
Programs: HiltonHonors, IHG Hotels, DL Skymiles
Posts: 2,070
UA MileagePlus # Does not match Log-In ??
Getting very frustrated with OpinionMilesClub......I've actually accrued a lot of miles over the past year (with tons of long boring surveys) but since yesterday I keep having a sign in problem asking for my MP# and then stating it does not match my Membership information or E-mail. Nothing has changed on my end. Their 800# just bounces me to a voicemail. I did send an e-mail but they responded with a generic - we will try to answer you in 72 hours. ?? Is anyone else having this problem?
Sep 25, 2017, 5:10 pm
#89
Join Date: Sep 2017
Posts: 1
Sign in
Getting very frustrated with OpinionMilesClub......I've actually accrued a lot of miles over the past year (with tons of long boring surveys) but since yesterday I keep having a sign in problem asking for my MP# and then stating it does not match my Membership information or E-mail. Nothing has changed on my end. Their 800# just bounces me to a voicemail. I did send an e-mail but they responded with a generic - we will try to answer you in 72 hours. ?? Is anyone else having this problem?
I am having the same problem. I had my sister in CA check and she has the same problem. I have called and emailed and they keep telling me I have put in the wrong information. I have been able to bypass it by going into an email I received months ago and clicking to take that survey. I can take surveys, but can not see my account. You can try that, but it you need to contact them, you have to go to an old email they sent you from their customer service and send it that way. I think it is a glitch in the system. My nephew found a blog online that says if you can get through to them they fix it, but you can't get through. Good luck.
Sep 25, 2017, 11:00 pm
#90
Join Date: Jan 2001
Location: Somewhere I've Driven To
Programs: HiltonHonors, IHG Hotels, DL Skymiles
Posts: 2,070
I am having the same problem. I had my sister in CA check and she has the same problem. I have called and emailed and they keep telling me I have put in the wrong information. I have been able to bypass it by going into an email I received months ago and clicking to take that survey. I can take surveys, but can not see my account. You can try that, but it you need to contact them, you have to go to an old email they sent you from their customer service and send it that way. I think it is a glitch in the system. My nephew found a blog online that says if you can get through to them they fix it, but you can't get through. Good luck.
Hey, thanks for your experience and information. I finally received a response today (September 25th)....I'm going to try what they suggest and will post what has happened in a few minutes.
"Hello XXXX,
Our system was experiencing technical issues during the period that you were attempting to access your account. We apologize for any inconvenience and can advise you that the problems have since been resolved.
To change your password, simply log into your survey account and click the “Change Password” link on your dashboard. If you cannot remember your password, please go to the survey site and click the forgot password link on the log in screen. Your password will be mailed to your email.
Please let us know if you continue to have problems or if you have further questions. Thank you."