Jul 25, 2014, 8:21 pm
Last edit by: seanp7
related thread: Consolidated connection time/logistics at LHR
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Global First Class GS / VIP lounge (newly open May 2022) (GS and at time 1K Polaris customers -- based on space)
Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
Archive thread: LHR Terminal 2 United Club, GS Lounge (was GFL) & Arrivals Lounge Discussion[Archive]
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
The arrivals lounge at London Heathrow, located immediately after immigration and customs, is a shared space with shower suites, breakfast items and more. This lounge is exclusively available for United Polaris business class travelers.
Eligible travelers must be flying on a same-day ticket arriving before noon and cannot bring guests. Additionally, United Club memberships and one-time passes don’t grant access to this lounge.
LHR Terminal 2 UA UC (open), GS Lounge (open) & Arrivals Lounge (now open)
Mar 26, 2019, 6:32 am
#392
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,718
The UC wouldn‘t be my overall first choice. Some of the frequent UA flyers I know like it, because it is so much better than any UC back home.
Mar 27, 2019, 8:20 pm
#393
Join Date: May 1999
Location: JFK, LGA, EWR
Programs: AA Platinum (Lifetime), United GS, HHonors Diamond, Shangri-la Diamond, Marriott Platinum
Posts: 549
The key is to not go near or even look at the United Club front desk clerks when entering the LHR former Global First lounge. Just exit the stairway or elevator and immediately turn right and make a beeline for the VIP lounge desk before the United Club desk people can try to stop you and start making up fake rules.
Mar 29, 2019, 7:18 pm
#396
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,828
LHR is one of a number GFLs that have been converted into (for the time being) in VIP (/GS) lounges. For those airports planned for Polaris Lounges, I would suspect those lounges would eventually disappear.
UA First lounges/GFL have closed now that GF/PF is gone -- what happens to the space?
UA First lounges/GFL have closed now that GF/PF is gone -- what happens to the space?
Apr 2, 2019, 12:21 pm
#397
Join Date: Jan 2015
Posts: 234
Situation at London Heathrow?
I will be flying Thai Airways from London Heathrow in first class on April 6, 2019, and I have a Star Alliance gold card. Does a United first class lounge exist at London Heathrow? If yes, can I get in with my Thai first class ticket? If no, is there any other (good) lounge I can visit, that I woundn't have access to with my gold card alone?
Apr 2, 2019, 1:55 pm
#398
Join Date: Oct 2013
Location: WAS/ BOM
Programs: UA 1K, Marriott Gold, HHonors Gold
Posts: 1,567
I will be flying Thai Airways from London Heathrow in first class on April 6, 2019, and I have a Star Alliance gold card. Does a United first class lounge exist at London Heathrow? If yes, can I get in with my Thai first class ticket? If no, is there any other (good) lounge I can visit, that I woundn't have access to with my gold card alone?
The LHR UC is one of the great clubs in the network. You can use that. Alternately, there are several *A lounges in the terminal that you can access. Check the Star Alliance Lounge Finder for best results - https://www.staralliance.com/en/lounge-finder. There are AC, LH, UA, and SQ lounges to choose from.
Apr 3, 2019, 4:33 am
#399
Join Date: Jan 2015
Posts: 234
The LHR UC is one of the great clubs in the network. You can use that. Alternately, there are several *A lounges in the terminal that you can access. Check the Star Alliance Lounge Finder for best results - https://www.staralliance.com/en/lounge-finder. There are AC, LH, UA, and SQ lounges to choose from.
Apr 3, 2019, 7:58 am
#400
Join Date: Oct 2013
Location: WAS/ BOM
Programs: UA 1K, Marriott Gold, HHonors Gold
Posts: 1,567
If you have the qualifying factors, yes. Having a *G from a participating airline in the alliance pretty much removes the barrier to entry. The only time it would matter is at the LH lounges - a business class ticket without status gets you access to LH Business lounge, whereas a business/ economy ticket with *G credentials gets you access to the Senator lounge. Not everyone can afford to buy/ fly business class on company or own dime. But earning *G status does come with perks that you can enjoy.
Apr 3, 2019, 5:30 pm
#401
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA Global Services 3.2 MM, Marriott Bonvoy Lifetime Titanium Elite, AA Exec Plat
Posts: 2,503
I will be flying Thai Airways from London Heathrow in first class on April 6, 2019, and I have a Star Alliance gold card. Does a United first class lounge exist at London Heathrow? If yes, can I get in with my Thai first class ticket? If no, is there any other (good) lounge I can visit, that I woundn't have access to with my gold card alone?
Apr 5, 2019, 10:21 am
#402
Suspended
Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,729
The LHR UC is one of the great clubs in the network. You can use that. Alternately, there are several *A lounges in the terminal that you can access. Check the Star Alliance Lounge Finder for best results - https://www.staralliance.com/en/lounge-finder. There are AC, LH, UA, and SQ lounges to choose from.
I'm flying SFO-LHR later this month and connecting to a separate ticket after 3-3.5 hours on LH to MUC and BRI. Do I have access to UC and all the *A lounges? I am a *A Gold.
Then flying back, LHR-SFO on Polaris. Would be the same lounges in Terminal 2A?
Apr 5, 2019, 11:11 pm
#403
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,828
Yes
Last edited by WineCountryUA; Apr 6, 2019 at 12:10 am Reason: typo
Apr 5, 2019, 11:59 pm
#404
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Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,729
So which ones are the "best?"
I have no recollection of UC. Did try the GFL once.
LH Lounge was good, with the sliding doors to the back room where there weren't that many people.
UC vs. LH Lounge?
I have no recollection of UC. Did try the GFL once.
LH Lounge was good, with the sliding doors to the back room where there weren't that many people.
UC vs. LH Lounge?
Apr 6, 2019, 11:09 am
#405
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA Global Services 3.2 MM, Marriott Bonvoy Lifetime Titanium Elite, AA Exec Plat
Posts: 2,503
To each his own but for me it's a wash. The LH Senator section is usually not as crowded as either the LH C section or the UC, but the food and drink are about equal to the UC. Also, unless you have time for both, the UC will be way more convenient to the UA gates. When I have time I like to hit the LH Senator section first for a bit and then head to the UA VIP lounge.