Jul 25, 2014, 8:21 pm
Last edit by: seanp7
related thread: Consolidated connection time/logistics at LHR
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Global First Class GS / VIP lounge (newly open May 2022) (GS and at time 1K Polaris customers -- based on space)
Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
Archive thread: LHR Terminal 2 United Club, GS Lounge (was GFL) & Arrivals Lounge Discussion[Archive]
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
The arrivals lounge at London Heathrow, located immediately after immigration and customs, is a shared space with shower suites, breakfast items and more. This lounge is exclusively available for United Polaris business class travelers.
Eligible travelers must be flying on a same-day ticket arriving before noon and cannot bring guests. Additionally, United Club memberships and one-time passes don’t grant access to this lounge.
LHR Terminal 2 UA UC (open), GS Lounge (open) & Arrivals Lounge (now open)
Is there a *A Arrivals lounge at LHR?
Jul 28, 2022, 9:52 am
#857
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 14,988
Yes, to left as you exit T2 customs/immigration
Last edited by WineCountryUA; Jul 28, 2022 at 5:08 pm Reason: cleanup after merge
Jul 28, 2022, 10:02 am
#858
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,952
No, there is no *A arrival lounge in LHR. If you are flying UA in Polaris you have access to a shared lounge. If you are on another *A carrier you may have access or not. AC has access but I believe e.g. SQ does not.
Jul 28, 2022, 3:18 pm
#859
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 14,988
cfisher is correct. I guess it's not for all *A passengers. Found dated blurb (2019) at executivetraveller.com describing admittance. Won't vouch for accuracy (weren't the GF cabins gone by 2019?) or completeness:
- United Airlines' Polaris first class and business class customers arriving into London
- United Global Services members arriving on United in any class of service
- Air Canada business class passengers arriving into London
- Air Canada Altitude Super Elite 100K members arriving on Air Canada flights (+1 guest)
- South African Airways' Voyager Platinum Life members arriving on SAA flights
Aug 1, 2022, 6:49 am
#862
FlyerTalk Evangelist
Join Date: Jan 2009
Location: London & Sonoma CA
Programs: UA 1K, MM *G for life, BAEC Gold
Posts: 10,220
As another data point, I and the people behind me were sent to the old GS lounge (we were all 1Ks flying in Business) whereas the people in front were not. The lounge was sold as “quieter”, which it is.
Aug 23, 2022, 10:39 am
#863
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
I am traveling to LHR for the first time since making GS - It appears the lounge will be open for arrival and departure.
Is there any difference between the GS portion and regular lounge other than noise? I never flew First prior to Polaris and haven't been a GS since the new lounge, so I'll go in just to see - but just wondering if there is a something else.
Is there any difference between the GS portion and regular lounge other than noise? I never flew First prior to Polaris and haven't been a GS since the new lounge, so I'll go in just to see - but just wondering if there is a something else.
Last edited by WineCountryUA; Aug 24, 2022 at 10:59 am Reason: removed off topic query
Aug 23, 2022, 11:52 am
#864
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,088
I am traveling to LHR for the first time since making GS - It appears the lounge will be open for arrival and departure.
Is there any difference between the GS portion and regular lounge other than noise? I never flew First prior to Polaris and haven't been a GS since the new lounge, so I'll go in just to see - but just wondering if there is a something else.
Side question - I am on the 8am flight out of LHR - riding the tube from Thames river area shouldn't be an issue on Sunday morning should it?
Is there any difference between the GS portion and regular lounge other than noise? I never flew First prior to Polaris and haven't been a GS since the new lounge, so I'll go in just to see - but just wondering if there is a something else.
Side question - I am on the 8am flight out of LHR - riding the tube from Thames river area shouldn't be an issue on Sunday morning should it?
Aug 23, 2022, 11:20 pm
#865
FlyerTalk Evangelist
Join Date: May 2000
Location: أمريكا
Posts: 26,757
If arriving on United and connecting to another terminal, is it possible to access the United Club before going to T4?
I have a 6.5 hour connection to an economy ticket on Oman Air. Would be good for take a shower and kill some time.
I have a 6.5 hour connection to an economy ticket on Oman Air. Would be good for take a shower and kill some time.
Aug 23, 2022, 11:34 pm
#866
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA 1k (12 year fallen GS) 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,254
Yes it is possible - depending on your class of service -- if you are arriving in UA in business class then yes you in theory have access to the United Club in T2B -- but depending on your class of service on Oman Air you should consider their options -- as you will have to change terminals in LHR and I can't speak to how they will treat that at transit security these days entering a terminal you will not depart from -- but you could tell them (if in business class on UA) it's the only way to eat and get a shower -- they may let you through....
Aug 24, 2022, 6:00 am
#867
Join Date: Dec 2004
Location: NYC, LON
Programs: *
Posts: 2,767
This thread is for United lounges at Heathrow. There are threads that focus on the issues of transportation which you may find more helpful. This wiki contains general information and appropriate links, but there are also more specific threads.
Last edited by WineCountryUA; Aug 24, 2022 at 11:02 am Reason: removed quote of deleted post
Aug 24, 2022, 10:48 am
#868
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,732
Let's stick to UA related issues in this forum.
Going so far off-topic lowers the utility of the thread for those interested in the thread subject.
Non-UA related posts have been removed
LHR hotels, trains to London, transfers to non-*A carriers, other LHR/London .... are best address in https://www.flyertalk.com/forum/u-k-ireland-484/
This thread is for discussion of using/accessing the UA lounges at LHR
For discussion of making connections / security procedures on UA tickets in LHR, please use Consolidated LHR connection time/logistics
WineCountryUA
UA coModerator
Going so far off-topic lowers the utility of the thread for those interested in the thread subject.
Non-UA related posts have been removed
LHR hotels, trains to London, transfers to non-*A carriers, other LHR/London .... are best address in https://www.flyertalk.com/forum/u-k-ireland-484/
This thread is for discussion of using/accessing the UA lounges at LHR
For discussion of making connections / security procedures on UA tickets in LHR, please use Consolidated LHR connection time/logistics
WineCountryUA
UA coModerator
Last edited by WineCountryUA; Aug 24, 2022 at 11:02 am Reason: Non-UA related posts have been removed
Sep 7, 2022, 2:28 pm
#869
Join Date: May 2005
Location: Oxfordshire, UK
Programs: ua *s, kl se, asiana *g
Posts: 102
Can anyone confirm what time the Heathrow lounge closes? I've found post-COVID times of both 4pm and 9pm quoted. Not sure if it's a case of them having extended opening hours in recent months - or scaling them back.
Thanks
Thanks
Sep 7, 2022, 2:34 pm
#870
Join Date: Dec 2019
Location: IAH
Programs: MileagePlus-Premier Silver, Marriott Bonvoy-Silver Elite
Posts: 694
On the United app it says that the UA Club is open 5am to 6pm. Cannot confirm, but the UA app is pretty accurate when it comes to UA Clubs, not *A lounges necessary.
