SFO Arrivals Lounge - closing 1 Dec 2019

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Old Nov 25, 19, 9:30 am   -   Wikipost
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San Francisco United Arrivals Lounge closure
Due to airport construction, the United Arrivals Lounge at San Francisco will close on December 1, 2019, at 12 p.m. If you’re traveling in United Polaris® business class on a long-haul international flight and have an eligible same-day ticket, you can visit the United Polaris lounge before departure, during connections or upon arrival. See our access policy and list of lounge locations for more information.

United Arrivals Lounge: 12 showers, decent breakfast, but only open to inbound international GlobalFirst or BusinessFirst premium passengers in the morning:
https://loungereview.com/lounges/uni...ls-lounge-sfo/
Our Arrivals Lounge in San Francisco, located in Terminal 3 on the baggage level, is a retreat where United Polaris first and business class customers arriving by noon on a same-day ticket may freshen up with a shower. Guests can enjoy breakfast and use our complimentary Wi-Fi.
Customers may not bring guests into the arrivals lounge/
Hours: 6:00 a.m. - 12:30 p.m.
Outside of security
Accessing from the International Terminal
Originally Posted by Kacee View Post
The foolproof instructions are "head towards UA baggage claim in T3 on the ground level and it's on your left."

It's quicker if you take the "connections" exit from customs, but either way works.
Alternatives
SFO Polaris Lounge -- Reviews, Experiences, Q&A, ..
Aieside in International G terminal

Amex Centurion Lounge: one shower (possible wait), complimentary access for Centurion and Plat Amex cardholders, $50 for all other Amex cardmembers:
https://loungereview.com/lounges/the...on-lounge-sfo/ -airside

Freshen Up. Paid facility. Landside, International Terminal.
Freshen Up
Thread talking about Freshen Up
Outside of security

Closed lounges
Singapore Airlines SilverKris lounge: two basic showers, but only open to departing international passengers holding Star Gold status or traveling in a premium class of service:
https://loungereview.com/lounges/sin...is-lounge-sfo/


United Global First lounge - Closed as GFL/IFL nut available for premium cabin partner international / UA Polaris long-haul SFO departure passenger while the UA Polaris lounge is under construction.
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Old Apr 2, 14, 1:27 pm
  #1  
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SFO Arrivals Lounge - closing 1 Dec 2019

The locator only says Baggage level, is this airside or after customs exit? If so, what do I do with my suitcase?

My SYD-SFO flight is scheduled to arrive 11:25, and the lounge is only open until 12:30 - will they let me in at the last minute to have a shower?

If we are late, then will they keep the lounge open longer? If I plan a meeting turning up without a shower might make me unpopular !

thanks
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Old Apr 2, 14, 1:50 pm
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Originally Posted by sabbasolo View Post
The locator only says Baggage level, is this airside or after customs exit? If so, what do I do with my suitcase?

My SYD-SFO flight is scheduled to arrive 11:25, and the lounge is only open until 12:30 - will they let me in at the last minute to have a shower?

If we are late, then will they keep the lounge open longer? If I plan a meeting turning up without a shower might make me unpopular !

thanks
The lounge is in the baggage claim area outside security and customs. I'm not sure about the last minute shower.
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Old Apr 2, 14, 1:54 pm
  #3  
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They won't keep it open past posted hours.

There is also a pay per use shower facility outside international arrivals. www.flysfo.com/services-amenities/passenger-services
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Old Apr 2, 14, 1:57 pm
  #4  
 
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Originally Posted by sabbasolo View Post
The locator only says Baggage level, is this airside or after customs exit? If so, what do I do with my suitcase?

My SYD-SFO flight is scheduled to arrive 11:25, and the lounge is only open until 12:30 - will they let me in at the last minute to have a shower?

If we are late, then will they keep the lounge open longer? If I plan a meeting turning up without a shower might make me unpopular !

thanks
SFO Arrival lounge is near at Baggage claim (Street level) and will open until 12:30. They will remind you if you come in after 12. Keep in mind that you need to book UnitedBusinss or GlobalFirst revenue tickets (including Award tickets) to use the arrival lounge. Upgraded business (from Coach) or UnitedClub membership is not eligible for the arrival lounge.
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Old Apr 2, 14, 2:03 pm
  #5  
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Originally Posted by Row3Acer View Post
Keep in mind that you need to book UnitedBusinss or GlobalFirst revenue tickets (including Award tickets) to use the arrival lounge.
Do they allow Z fares now? They didn't used to, and I wonder about P fares since they're so prevalent now.
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Old Apr 2, 14, 2:11 pm
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Originally Posted by sabbasolo View Post
The locator only says Baggage level, is this airside or after customs exit? If so, what do I do with my suitcase?

My SYD-SFO flight is scheduled to arrive 11:25, and the lounge is only open until 12:30 - will they let me in at the last minute to have a shower?

If we are late, then will they keep the lounge open longer? If I plan a meeting turning up without a shower might make me unpopular !

thanks
I arrived at the arrivals lounge at 12:10 after getting off my SYD-SFO flight, and was allowed to take a shower.
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Old Apr 2, 14, 2:15 pm
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Originally Posted by mahasamatman View Post
Do they allow Z fares now? They didn't used to, and I wonder about P fares since they're so prevalent now.
Hi mahasamatman, SFO Arrivals Lounge access is now based on marketed cabin. If you're arriving SFO and you were seated in United BusinessFirst or United Global First (regardless of fare class or ticket type), you have access to the Arrivals Lounge during operating hours.

-UA Insider
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Old Apr 2, 14, 2:16 pm
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Originally Posted by UA Insider View Post
Hi mahasamatman, SFO Arrivals Lounge access is now based on marketed cabin. If you're arriving SFO and you were seated in United BusinessFirst or United Global First (regardless of fare class or ticket type), you have access to the Arrivals Lounge during operating hours.

-UA Insider
Now that's a change I like! Thanks, UA Insider!^
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Old Apr 2, 14, 2:52 pm
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Originally Posted by UTex09 View Post
Now that's a change I like! Thanks, UA Insider!^
Great news, indeed...^
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Old Apr 2, 14, 3:15 pm
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To clarify, so that you don't get lost, this lounge is at the same level as domestic UA baggage claim, one floor below the customs baggage claim after you exit customs while on your way to re-check your baggage, then one floor down....
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Old Apr 2, 14, 3:19 pm
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Originally Posted by Row3Acer View Post
Quote:
Upgraded business (from Coach) or UnitedClub membership is not eligible for the arrival lounge.
I got into the Arrivals Lounge last September on an R class ticket. Believe your point about upgraded business not getting access is inaccurate.
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Old Apr 2, 14, 4:13 pm
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If your flight is on time you should be fine (100% if you have GE). I arrived on that flight from SYD, went through GE, got my bag and then went out down there to the lounge. My Mother was picking me up so she sat with my bag but the shower areas are plenty big that you can bring your suitcase in with you if you are rushed and don't have time to recheck it before.
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Old Apr 3, 14, 2:52 am
  #13  
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Thankyou everyone, that is very helpful. I certainly plan to get GE as soon as the USA reciprocates to Australians, something they have promised to do over 2 years ago !
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Old Apr 3, 14, 6:12 am
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It's been a while since I arrived on an Intl flight in SFO, but I thought that by the time one hits the Arrival Lounge, one has already rechecked bags

Ah, nevermind, I am guessing that you end in SFO...

Last edited by GimmeLegRoom; Apr 3, 14 at 6:14 am Reason: stupidity on my part
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Old Apr 3, 14, 8:33 am
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Originally Posted by GimmeLegRoom View Post
It's been a while since I arrived on an Intl flight in SFO, but I thought that by the time one hits the Arrival Lounge, one has already rechecked bags

Ah, nevermind, I am guessing that you end in SFO...
Maybe I missed one right out of CBP exit because I was ending in SFO...but the only one that I visibly noticed was the UA baggage check which is 20 feet down the hall from the Arrivals Lounge.
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