Jan 27, 2016, 1:25 am
Last edit by: WineCountryUA
San Francisco United Arrivals Lounge closure
Due to airport construction, the United Arrivals Lounge at San Francisco will close on December 1, 2019, at 12 p.m. If you’re traveling in United Polaris® business class on a long-haul international flight and have an eligible same-day ticket, you can visit the United Polaris lounge before departure, during connections or upon arrival. See our access policy and list of lounge locations for more information.
Due to airport construction, the United Arrivals Lounge at San Francisco will close on December 1, 2019, at 12 p.m. If you’re traveling in United Polaris® business class on a long-haul international flight and have an eligible same-day ticket, you can visit the United Polaris lounge before departure, during connections or upon arrival. See our access policy and list of lounge locations for more information.
United Arrivals Lounge: 12 showers, decent breakfast, but only open to inbound international GlobalFirst or BusinessFirst premium passengers in the morning:
https://loungereview.com/lounges/uni...ls-lounge-sfo/
Our Arrivals Lounge in San Francisco, located in Terminal 3 on the baggage level, is a retreat where United Polaris first and business class customers arriving by noon on a same-day ticket may freshen up with a shower. Guests can enjoy breakfast and use our complimentary Wi-Fi.
Customers may not bring guests into the arrivals lounge/
Customers may not bring guests into the arrivals lounge/
Outside of security
Accessing from the International Terminal
SFO Polaris Lounge -- Reviews, Experiences, Q&A, ..
Aieside in International G terminal
Amex Centurion Lounge: one shower (possible wait), complimentary access for Centurion and Plat Amex cardholders, $50 for all other Amex cardmembers:
https://loungereview.com/lounges/the...on-lounge-sfo/ -airside
Freshen Up. Paid facility. Landside, International Terminal.
Freshen Up
Thread talking about Freshen Up
Outside of security
Closed lounges
https://loungereview.com/lounges/sin...is-lounge-sfo/
SFO Arrivals Lounge - closing 1 Dec 2019
Apr 6, 2016, 8:53 pm
#61
Join Date: Mar 2010
Programs: UA 1K
Posts: 248
Just flew the SYD-SFO on April 5th, end up landing at 7:14 or so.
Breezed through security with global entry and my mate was pretty quick without global entry as well.
Waited for my second piece of check-in luggage for a good 15 minutes after the first piece, the by time I got out and to the arrival was around 8:02 am and there were already two pax inside having breakfast snacks. I presume they're from TPE since I saw flight on the luggage carousel display.
So perhaps they do open before 8am?
Asked for a shower and the very nice gentlemen already had the "eco-bag" ready and explained that the amenities in the bag.
Breezed through security with global entry and my mate was pretty quick without global entry as well.
Waited for my second piece of check-in luggage for a good 15 minutes after the first piece, the by time I got out and to the arrival was around 8:02 am and there were already two pax inside having breakfast snacks. I presume they're from TPE since I saw flight on the luggage carousel display.
So perhaps they do open before 8am?
Asked for a shower and the very nice gentlemen already had the "eco-bag" ready and explained that the amenities in the bag.
Apr 7, 2016, 6:40 am
#62
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,695
10:30am departure (too early to make connections from interstate flights within Australia), and 7am arrival into SFO.Just flew the SYD-SFO on April 5th, end up landing at 7:14 or so.
Breezed through security with global entry and my mate was pretty quick without global entry as well.
Waited for my second piece of check-in luggage for a good 15 minutes after the first piece, the by time I got out and to the arrival was around 8:02 am and there were already two pax inside having breakfast snacks. I presume they're from TPE since I saw flight on the luggage carousel display.
So perhaps they do open before 8am?
Asked for a shower and the very nice gentlemen already had the "eco-bag" ready and explained that the amenities in the bag.
Breezed through security with global entry and my mate was pretty quick without global entry as well.
Waited for my second piece of check-in luggage for a good 15 minutes after the first piece, the by time I got out and to the arrival was around 8:02 am and there were already two pax inside having breakfast snacks. I presume they're from TPE since I saw flight on the luggage carousel display.
So perhaps they do open before 8am?
Asked for a shower and the very nice gentlemen already had the "eco-bag" ready and explained that the amenities in the bag.
Apr 13, 2016, 10:50 am
#63
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Landed from SYD a couple of minutes after 7 am - through customs and immigration by 7:20 thanks to Global Entry (this included rechecking a bag to YVR).
Lounge locked tight at 7:25 a.m. Waited in the corridor until 7:55 a.m. when I was let in "early" and told to wait for the dragon to arrive and verify my access. About half a dozen pax were waiting by that time.
Another imbecility of United's big bureaucracy - failure to adjust hours of the arrivals lounge with the actual schedule of flights.
Lounge locked tight at 7:25 a.m. Waited in the corridor until 7:55 a.m. when I was let in "early" and told to wait for the dragon to arrive and verify my access. About half a dozen pax were waiting by that time.
Another imbecility of United's big bureaucracy - failure to adjust hours of the arrivals lounge with the actual schedule of flights.
Apr 18, 2016, 3:46 pm
#64
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,156
I was in the Arrivals Lounge this morning, and asked about opening times specifically regarding the new Sydney flight timing.
The lady at the counter didn't seem to know what I was talking about regarding the Sydney flights and she was surprised they were now arriving before 7am.
She did however say that although their opening time was still 8am, they "had an exception" for the days that the TLV flights were running, and would be opening at 6am on those days - which would be Sunday, Tuesday and Friday.
So if you're coming in from SYD on those days, you're good. Otherwise I guess not at the moment...
The lady at the counter didn't seem to know what I was talking about regarding the Sydney flights and she was surprised they were now arriving before 7am.
She did however say that although their opening time was still 8am, they "had an exception" for the days that the TLV flights were running, and would be opening at 6am on those days - which would be Sunday, Tuesday and Friday.
So if you're coming in from SYD on those days, you're good. Otherwise I guess not at the moment...
May 21, 2016, 1:00 pm
#66
FlyerTalk Evangelist
Join Date: Apr 2000
Location: FLL -> Where The Boyars Are
Programs: AA EXP 1.7 M, Hilton Gold, Hertz 5*, AARP Sophomore, 14-time Croix de Candlestick
Posts: 18,669
Jul 23, 2016, 2:15 pm
#68
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,392
For what it's worth, the agent at the Arrivals Lounge told me this morning that there are no changes planned when Polaris is introduced and GF goes away. It will still be there for arriving international J pax and GS on any fare.
Jul 24, 2016, 12:29 am
#69
Join Date: Jan 2005
Programs: SQ, QF, UA, CO, DL
Posts: 2,884
OK, that sounds like the current policy. Any idea what the changes might be?
Jul 24, 2016, 9:43 am
#70
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
As someone who stood outside the locked SFO Arrivals lounge for an hour bright and early after arriving from Sydney earlier this year, because United couldn't be bothered to change the lounge's opening hours to match the schedule of its arriving TPAC flights (SYD moved up after the time changes in April), I think that "no change" is a pretty safe bet.
Jul 24, 2016, 9:54 am
#71
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,454
As someone who stood outside the locked SFO Arrivals lounge for an hour bright and early after arriving from Sydney earlier this year, because United couldn't be bothered to change the lounge's opening hours to match the schedule of its arriving TPAC flights (SYD moved up after the time changes in April), I think that "no change" is a pretty safe bet.
They really need to open it up for that SYD arrival though!
Jul 24, 2016, 11:07 am
#72
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,695
I should be using it tomorrow morning, and will have SYD arrival in a few weeks, will ask if they've got it sorted yet for Oz arrivals...
Jul 24, 2016, 3:51 pm
#73
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,156
The TLV flight goes daily from October (except for a few day like Yom Kippur), and they were opening the arrivals lounge early on days that those flights were flying, so...
Jul 24, 2016, 4:01 pm
#74
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
I wonder if the SFO Arrivals Lounge will actually open later on Yom Kippur, or whether once the Oct. change for TLV kicks in, the lounge will just open earlier every day and it will be very quiet there early on Yom Kippur?
Jul 24, 2016, 6:02 pm
#75
Join Date: Apr 2004
Posts: 82
The following page states that the opening hour is from 6:30am daily:
https://www.united.com/web/en-US/con...s/default.aspx
Is the information obsolete ?
https://www.united.com/web/en-US/con...s/default.aspx
Is the information obsolete ?