United Wifi is Unusable / Problems Connecting to United_Wi-Fi
#364
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike...
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,339
I've seen that too. They offer one price and when you sign in to buy it shows higher price. What made it wrse for me was that they were quick to sell me a monthly pass but when I went to use that pass there was warning language all over that stated I might need to wait up to 24 hours to use it. I went back and found that the warning language was present before purchase -- but only in the fine print.
#366
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
To answer your question around the globe on 772 or 789 has been fine.
#367
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,131
As expected, they refunded the entire amount, and commented that they would notify the relevant teams of the change-in-price issue...
#368
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,213
Had not noticed this disclaimer on previous e-mails about the Inflight WiFi and entertainment for my upcoming flight. However, connectivity for me recently has only worked between LAX-SAN (which is along the cost of the USA according to my geography). Is this disclaimer new or have I just never noticed it before. I am guessing this may limit future payouts for lack of free WiFi for the inflight entertainment. "‡ Wi-Fi Internet on this flight is limited to within the continental United States. Depending on the route plan,connectivity may not be available along the coast of the U.S. or in Canada."
#369
Join Date: Mar 2015
Posts: 1,616
I recently used United-Wi-Fi between MCO-EWR and it worked well enough for me which is a first and it was fast, fast enough to stream YouTube TV over my VPN without any issue.
I know that on DELTA birds with GoGo 2Ku streaming is allowed and encouraged. On those 2Ku flights it seems that GoGo is actually less expensive and way faster than the older GoGo ATG-4 or whatever the EV-DO GoGo is called.
I know that on DELTA birds with GoGo 2Ku streaming is allowed and encouraged. On those 2Ku flights it seems that GoGo is actually less expensive and way faster than the older GoGo ATG-4 or whatever the EV-DO GoGo is called.
#371
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,635
#372
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Had not noticed this disclaimer on previous e-mails about the Inflight WiFi and entertainment for my upcoming flight. However, connectivity for me recently has only worked between LAX-SAN (which is along the cost of the USA according to my geography). Is this disclaimer new or have I just never noticed it before. I am guessing this may limit future payouts for lack of free WiFi for the inflight entertainment. " Wi-Fi Internet on this flight is limited to within the continental United States. Depending on the route plan,connectivity may not be available along the coast of the U.S. or in Canada."
Not sure whether it's worth an email to 1K Voice?
#373
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,213
Interesting. I just got off a flight from YVR-SFO. Wi fi didn't work until the last 30 minutes of the flight, which gave about 10 minutes on my laptop until they started securing the cabin for landing. I don't recall this disclaimer about flying along the coast before. I don't expect it to work to Hawaii, or in Canada, but how far out to sea could we have been when flying alongside Washington, Oregon, and California?
Not sure whether it's worth an email to 1K Voice?
Not sure whether it's worth an email to 1K Voice?
These days it is the lack of the WiFi for the inflight entertainment which is supposedly free but only available if the WiFi is working which it has not on most of my recent flights. I am now taking a book with me on my domestic legs but I do not know why United keeps saying there is inflight entertainment - it does not work on my domestic legs( except LAX-SAN which is only time for one quick 20 minute TV show).
#374
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,446
Interesting. I just got off a flight from YVR-SFO. Wi fi didn't work until the last 30 minutes of the flight, which gave about 10 minutes on my laptop until they started securing the cabin for landing. I don't recall this disclaimer about flying along the coast before. I don't expect it to work to Hawaii, or in Canada, but how far out to sea could we have been when flying alongside Washington, Oregon, and California?
Not sure whether it's worth an email to 1K Voice?
Not sure whether it's worth an email to 1K Voice?
#375
Join Date: Oct 2007
Location: Catania, Sicily/South Jersey (PHL)/Houston, Texas/Red Stick/airborne in-between
Programs: United Global Svs, AA PlatPro, WN RR, AZ/ITA Freccia, Hilton Diam, Bonvoy Gold, Hertz Prez, IHG
Posts: 3,535
Oddly I had issues on an out and back Saturday both flights. Morning PHL-IAH (mainline) had to be reset twice then worked great. Evening flight IAH-PHL was reset once but never worked though no one complained again as everyone slept or watched seatback TV (mainline, I was up front in both). I have been lucky lately as these were my first two problems in months (I have the subscription).