Why United flight experience is bad?
Mar 27, 2014, 3:36 am
#1
Original Poster
Join Date: Jul 2013
Posts: 1,872
Why United flight experience is bad?
I have traveled internationally quite a bit on both US and non US carriers but the service as well as the the plane itself is so bad compared to foreign carriers.
United and American have mostly old aircraft with small seat and no charging stations. What's worse is the senior citizen flight attendants who are so arrogant & condescending on these US carriers. The service is bad.
I have tried to avoid United & AA flight but sometimes you don't get seat in these foreign carriers who have respectful and helpful crews, better food & service and never arrogant.
United and American have mostly old aircraft with small seat and no charging stations. What's worse is the senior citizen flight attendants who are so arrogant & condescending on these US carriers. The service is bad.
I have tried to avoid United & AA flight but sometimes you don't get seat in these foreign carriers who have respectful and helpful crews, better food & service and never arrogant.
Mar 27, 2014, 4:00 am
#2
Join Date: Mar 1999
Location: Toledo, OH USA
Programs: UA1K, Marriott Titanium, Hilton Diamond, Million-Miler
Posts: 557
I have traveled internationally quite a bit on both US and non US carriers but the service as well as the the plane itself is so bad compared to foreign carriers.
United and American have mostly old aircraft with small seat and no charging stations. What's worse is the senior citizen flight attendants who are so arrogant & condescending on these US carriers. The service is bad.
I have tried to avoid United & AA flight but sometimes you don't get seat in these foreign carriers who have respectful and helpful crews, better food & service and never arrogant.
United and American have mostly old aircraft with small seat and no charging stations. What's worse is the senior citizen flight attendants who are so arrogant & condescending on these US carriers. The service is bad.
I have tried to avoid United & AA flight but sometimes you don't get seat in these foreign carriers who have respectful and helpful crews, better food & service and never arrogant.
Mar 27, 2014, 4:10 am
#3
Join Date: Sep 2003
Location: W29
Programs: It's Complicated...
Posts: 6,813
Yes but that doesn't mean it isn't valid. Maybe UA should do something about it to shut everyone up?
The only thing that is not valid is referencing the age of the FA's. LH and BA have many FA's in the same age group and do just fine on service, just a couple that come to mind. The difference is that the employee's and management take customer service and professionalism seriously and with UA I always get the feeling that people of that same mind set are in the minority in both groups.
Mar 27, 2014, 4:56 am
#5
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,037
Sorry, but I don't see any possible meaningful or productive discussion that will come from this thread. Therefore, I think it best to close it.
FlyinHawaiian, Co-Moderator
United MileagePlus Forum
FlyinHawaiian, Co-Moderator
United MileagePlus Forum