what does "customers eligible for upgrade" mean?
#1
Suspended
Original Poster
Join Date: Mar 2009
Posts: 981
what does "customers eligible for upgrade" mean?
I have a flight today and when I check in on the mobile ap I can pick a seat in business and it takes me to the buy up page. It says currently 8 seats avail for upgrade and 25 customers eligible for an upgrade. What does eligible mean?
I assume not wait listed. Because it's r8 and nobody listed on wait list. And since it's not CPU eligible cuz international. I'm trying to figure out what eligible means...
I assume not wait listed. Because it's r8 and nobody listed on wait list. And since it's not CPU eligible cuz international. I'm trying to figure out what eligible means...
#2
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,019
I have a flight today and when I check in on the mobile ap I can pick a seat in business and it takes me to the buy up page. It says currently 8 seats avail for upgrade and 25 customers eligible for an upgrade. What does eligible mean?
I assume not wait listed. Because it's r8 and nobody listed on wait list. And since it's not CPU eligible cuz international. I'm trying to figure out what eligible means...
I assume not wait listed. Because it's r8 and nobody listed on wait list. And since it's not CPU eligible cuz international. I'm trying to figure out what eligible means...
Your post is a little confusing. Where are you getting the 25 from? Can you provide snapshots of the various pages you're pulling info from?
Last edited by IAH-OIL-TRASH; Mar 23, 2014 at 10:33 pm
#4
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
I have a flight today and when I check in on the mobile ap I can pick a seat in business and it takes me to the buy up page. It says currently 8 seats avail for upgrade and 25 customers eligible for an upgrade. What does eligible mean?
I assume not wait listed. Because it's r8 and nobody listed on wait list. And since it's not CPU eligible cuz international. I'm trying to figure out what eligible means...
I assume not wait listed. Because it's r8 and nobody listed on wait list. And since it's not CPU eligible cuz international. I'm trying to figure out what eligible means...
#5
Suspended
Original Poster
Join Date: Mar 2009
Posts: 981
what does eligible for upgrade mean?
Yes they have the price. It's 1200. I'm not gonna take it. Was just curious who is "eligible". The reason I didn't think it was wait listed folks is because it's r8 so any wait lists should have cleared.
#6
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
The waitlist does not automatically clear just because R is open. It's a well known IT flaw. upgrade-still-waitlisted-even-though-r-class-available.
#7
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
#9
Suspended
Original Poster
Join Date: Mar 2009
Posts: 981
Quote:
Originally Posted by Kacee
Quote:
Originally Posted by iflyuaaa
Yes they have the price. It's 1200. I'm not gonna take it. Was just curious who is "eligible". The reason I didn't think it was wait listed folks is because it's r8 so any wait lists should have cleared.
I would assume everyone on a revenue ticket is "eligible."
....
Yes UA is trying to create a sense of urgency -- if you don't take this, there are plenty of other customers UA will be offering this to. This is more than just those on the waitlist.
Originally Posted by Kacee
Quote:
Originally Posted by iflyuaaa
Yes they have the price. It's 1200. I'm not gonna take it. Was just curious who is "eligible". The reason I didn't think it was wait listed folks is because it's r8 so any wait lists should have cleared.
I would assume everyone on a revenue ticket is "eligible."
....
Yes UA is trying to create a sense of urgency -- if you don't take this, there are plenty of other customers UA will be offering this to. This is more than just those on the waitlist.
Select seat
Click on a bf seat
Screen offers buy up
Select more details about upgrade
Says 8 seats avail and 25 eligible customers
Last edited by iluv2fly; Mar 24, 2014 at 1:03 am Reason: merge
#10
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,019
#11
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
#12
Suspended
Original Poster
Join Date: Mar 2009
Posts: 981
Quote:
Originally Posted by IAH-OIL-TRASH
I'm still interested in where the OP saw the number "25" or a list of 25 people if no one is showing on a waitlist at somewhere <T-24.
I have never seen that before and I've clicked through on the buy-up before.
I wonder if it's the waitlist.
Originally Posted by IAH-OIL-TRASH
I'm still interested in where the OP saw the number "25" or a list of 25 people if no one is showing on a waitlist at somewhere <T-24.
I have never seen that before and I've clicked through on the buy-up before.
I wonder if it's the waitlist.
#15
Join Date: Dec 2009
Location: Los Angeles& Telluride
Programs: UA1K, 1MM,AA Exec. Platinum, Global Entry, Nexus
Posts: 731
too funny
In the old UA, it meant you had a decent chance of getting upgraded. In the new UA as a 1K, it means, be prepared to sit where you originally picked a seat.
Free complimentary upgrades don't happen anymore. UA wants the traveler to use any and all upgrade instruments to move up in class; from miles to RPU's to GPU's. While I can understand this, I certainly do miss the old UA where status meant something.
For the new UA, the only thing that matters to them is $$$$$$$.
Free complimentary upgrades don't happen anymore. UA wants the traveler to use any and all upgrade instruments to move up in class; from miles to RPU's to GPU's. While I can understand this, I certainly do miss the old UA where status meant something.
For the new UA, the only thing that matters to them is $$$$$$$.