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UA Expands Mercedes-Benz Tarmac Service to San Francisco for the Spring

UA Expands Mercedes-Benz Tarmac Service to San Francisco for the Spring

Old Mar 14, 14, 7:56 pm
  #1  
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UA Expands Mercedes-Benz Tarmac Service to San Francisco for the Spring

CHICAGO, March 13, 2014 /PRNewswire/ -- United Airlines today expanded its Mercedes-Benz tarmac transportation service to San Francisco International Airport, offering members of the airline's invitation-only Global Services program greater comfort and convenience throughout their travel experience.

United will offer the tarmac service this spring using Mercedes-Benz GL350 BlueTEC SUVs with environmentally friendly clean diesel technology to chauffeur some Global Services members and United Global First customers to their connections in San Francisco. United representatives will meet customers at the aircraft, escort them to the waiting Mercedes-Benz vehicle and drive them across the tarmac to their connecting flight. The expediting service gives priority to customers with close connections.

United introduced its tarmac transportation service last summer at its hubs in Chicago and Houston. Earlier this year, the airline launched tarmac transportation and unveiled an all-new Global Services check-in lobby at Newark Liberty International Airport. http://finance.yahoo.com/news/united...173500954.html
Will this not cut into the $2B in cost cuts?
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Old Mar 14, 14, 8:04 pm
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Despite some really close connections, I have yet to experience the Mercedes treatment, but I don't transit through Chicago or Houston very often.
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Old Mar 14, 14, 9:04 pm
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I'm surprised that they don't have tarmac service at IAD. A lot of high-maintenance customers, the terminal is way out in the middle of nowhere, and plenty of people making connections from foreign arrivals to domestic flights.
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Old Mar 14, 14, 9:18 pm
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Originally Posted by kettle1 View Post
Will this not cut into the $2B in cost cuts?
No, because Mercedes provides the cars.
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Old Mar 14, 14, 9:22 pm
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Originally Posted by DWFI View Post
No, because Mercedes provides the cars.
A proper airline in these parts would take a high value passenger in a Tesla.
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Old Mar 14, 14, 9:24 pm
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Originally Posted by DWFI View Post
No, because Mercedes provides the cars.
Yes, but UA must provide the "environmentally friendly clean diesel fuel" for the car and a driver making $10.00 an hour.
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Old Mar 14, 14, 10:53 pm
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Originally Posted by kettle1 View Post
Yes, but UA must provide the "environmentally friendly clean diesel fuel" for the car and a driver making $10.00 an hour.
Is it confirmed that the drivers are UA employees? Just like a Zegna "specialist" at Neiman Marcus, Zegna pays for 3/4 (or sometimes 100%, depending on the brand) of the salary even if their paycheck is from the retailer. It is very hard to believe that UA would cut cashews in half to save $500,000 and have drivers on payroll. Unless anyone here can prove me wrong, I'm not a betting gent, but I would bet MB is footing the bill for all of this in exchange for the PR.

Sad the rest of the experience is far from first-class...like putting Chanel lipstick on a pig.
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Old Mar 14, 14, 11:30 pm
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Exactly. It could well be that MB is paying for both car and fuel, or even car + fuel + driver. And given UA's relatively anti-elite stance (even including GS) I can't see UA forking out a substantial amount of cash to finance a service like this.
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Old Mar 15, 14, 7:11 am
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Wow, does Delta look in the mirror and see United these days?
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Old Mar 15, 14, 8:43 am
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Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 7_1 like Mac OS X) AppleWebKit/537.51.2 (KHTML, like Gecko) Version/7.0 Mobile/11D169 Safari/9537.53)

Same drivers as the T3-T1 shuttle. The cars are parked by the 71A shuttle stop.
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Old Mar 15, 14, 10:52 am
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Originally Posted by Eastbay1K View Post
A proper airline in these parts would take a high value passenger in a Tesla.
+1

However, I don't think anyone can hold their nose that high since they are flying (which has a fairly significant carbon footprint).
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Old Mar 15, 14, 1:23 pm
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Originally Posted by kettle1 View Post
Yes, but UA must provide the "environmentally friendly clean diesel fuel" for the car and a driver making $10.00 an hour.
Is SFO subject to The City and County of San Francisco's living wage ordinance? If so, the minimum wage is $10.74 now.
http://sfgsa.org/modules/showdocumen...ocumentid=9316
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Old Mar 15, 14, 1:29 pm
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Of course you have to accommodate the 9 out of 10 SFO pax who are GS. So here's the Mercedes they'll be using:

http://3.bp.blogspot.com/_Wzr8BJjc7J...255B1%255D.jpg
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Old Mar 15, 14, 2:13 pm
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Originally Posted by porciuscato View Post
So here's the Mercedes they'll be using:

http://3.bp.blogspot.com/_Wzr8BJjc7J...255B1%255D.jpg
Some Sonder-fahrt it is!
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Old Mar 15, 14, 2:38 pm
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Originally Posted by tom911 View Post
Is SFO subject to The City and County of San Francisco's living wage ordinance? If so, the minimum wage is $10.74 now.
http://sfgsa.org/modules/showdocumen...ocumentid=9316
Interesting question. SFO is technically in the city of San Bruno, which is in San Mateo county - so based on that it would not be subject to SF city/county minimum wage rules.

However, SFO is *owned* by the City and County of San Francisco, an it looks like they actually use that to enforce an even high minimum wage on "tenants" of the airport ($12.66/hour) - http://sfgsa.org/index.aspx?page=403
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