MileagePlus Activity Since My Last Statement: Working or Broken?
Maybe its just me but I don't quite get the logic of the new "MP Activity Since My Last Statement".
Here's what I see (or what I saw on 03/07/12 - no change as of this posting): http://i1179.photobucket.com/albums/...ff/acctsum.png (Yeah, I know that my MSY-LAX flight from 03/04/12 still hasn't posted but I'll wait for a few more days - that's not the point though.) Questions:
David |
Broken: Now no "recent activity"
Wow. What a difference a few hours makes. Now I'm nada for nada over the past few days...
http://i1179.photobucket.com/albums/...noactivity.png Should I keep waiting? Time to call? Arrrgggh! David p.s. You may want to check your activity page...I didn't think that things could continue to get worse. |
Can you click any of these links?
Here's a weird one - none of the fields in the "most recent account activity" box (in My Account) are clickable...not "view activity since my last statement", not the drop down Mileage Plus Statements field, not "transfer miles to friends or family". And now that I look at it, I can't click on anything in My Travel Options nor TravelBack (I CAN click on fields in "Premier status qualification information" and "My reservations").
What's weird is that I manage our extended family's accounts, and one other has the same issue, but four others have NO issues whatsoever in clicking links. Note I have the same issue in both IE as well as Chrome, so it's not a browser issue. Anyone else w/the same issues? |
Originally Posted by UA-NYC
(Post 22358290)
Here's a weird one - none of the fields in the "most recent account activity" box (in My Account) are clickable...not "view activity since my last statement", not the drop down Mileage Plus Statements field, not "transfer miles to friends or family". And now that I look at it, I can't click on anything in My Travel Options nor TravelBack (I CAN click on fields in "Premier status qualification information" and "My reservations").
What's weird is that I manage our extended family's accounts, and one other has the same issue, but four others have NO issues whatsoever in clicking links. Note I have the same issue in both IE as well as Chrome, so it's not a browser issue. Anyone else w/the same issues? |
Originally Posted by iluv2fly
(Post 22358503)
(also manage others' accounts)
http://www.flyertalk.com/forum/unite...-misuse-4.html |
Originally Posted by mahasamatman
(Post 22358584)
Be careful - you do realize this is a violation of MP rules, right?
http://www.flyertalk.com/forum/unite...-misuse-4.html |
Originally Posted by mahasamatman
(Post 22358584)
Be careful - you do realize this is a violation of MP rules, right?
http://www.flyertalk.com/forum/unite...-misuse-4.html That thread points to a very different type of "management"
Originally Posted by iluv2fly
(Post 22358598)
Not to go off-topic, but I ensure that miles are posted and upgrades are properly deposited/redeemed. Perhaps "manage" is not the right word here. No financial gain or benefit whatsoever.
And back to my OP - I shot UAI a note about the issue, will report back with any update. I do remember finding an end-around path on the site to be able to see my activity, but now I'm clicking all the drop-down links and can't seem to find it... |
United's website not showing recent activity (recurring bug)
As of this morning (Denmark time) .bomb says I "have no recent activity".
The numbers for my account are correct saving for a missing Brussels Air flight. Only the recent activity screen has the error. Anyone else getting this? |
Originally Posted by dulcamara
(Post 22507893)
As of this morning (Denmark time) .bomb says I "have no recent activity".
The numbers for my account are correct saving for a missing Brussels Air flight. Only the recent activity screen has the error. Anyone else getting this? |
Originally Posted by dulcamara
(Post 22507893)
.... Anyone else getting this?
One case where this happens is when generating an archive statement. UA was doing this quarterly last year and monthly in 2012. Not sure if this is a precursor this time or just a glitch as reports have speculated. |
Same here. No recent activity.
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I get this all the time. It fixes itself relatively quickly.
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Hasnt happened to me on Delta.com... hmm...
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Originally Posted by davidviolin
(Post 22508104)
Hasnt happened to me on Delta.com... hmm...
:D |
Originally Posted by mdobbins
(Post 22508341)
You can see your United activity on delta.com? How cool is that :cool: ?!
:D It's like clockwork every quarter, your account reverts to last quarter activity for a few hours, but mileage total is correct. Only on FT do people check their balances hourly..... |
Originally Posted by LaserSailor
(Post 22508383)
Only on FT do people check their balances hourly..... Same thing happened about 2:18 (& 13 seconds) a.m. last week on a weekday. Added --- It's back up and working properly as of 4 mins and 43 secs ago! I can now go back to bed!! Naw, I lied --- Got a MR today and headed to LAS as we speak!!! |
Originally Posted by mdobbins
(Post 22508341)
You can see your United activity on delta.com? How cool is that :cool: ?!
:D |
Originally Posted by dulcamara
(Post 22507893)
As of this morning (Denmark time) .bomb says I "have no recent activity".
The numbers for my account are correct saving for a missing Brussels Air flight. Only the recent activity screen has the error. Anyone else getting this? Right now it appears to be a larger system-wide issue. |
There is definitely a problem with the website.
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Originally Posted by ZZYZXROAD
(Post 22509489)
There is definitely a problem with the website.
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yeah i'm noticing that the recent activity is showing up empty. it does happen on occasion i noticed, don't worry, it'll show up in a couple hours or so. it's definitely a recurring glitch that's annoying, but data doesn't get lost or anything, just the website display barfing on itself i presume.
Originally Posted by davidviolin
(Post 22508104)
Hasnt happened to me on Delta.com... hmm...
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Originally Posted by ZZYZXROAD
(Post 22509489)
There is definitely a problem with the website.
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Another one of Jeff's "a change you will like"? Will he charge us to call in and ask our history ?
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Having the same problem on both of our accounts...."no recent activity"but have had several recent flights and cc miles post last week.
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Recent MP activity on .bomb
Repeat the mantra of masses: I hate UAL.com
I have logged on to .bomb, trying to check if recent flights have posted to my account. Sounds reasonable, right? When I log in, click on "my account", it brings up: Kevinsac But when I click on "View Recent Activity Since Last Statement" (the last statement date was 12/31/13 ... so all of the above YTD should show up, each flight itemized, right???) it says: Acct number UA123456 Star Alliance Gold Mileage balance 1,989,333 Mileage expiration 9/30/2015 Premier status qualification information YTD Premier qualifying miles: 11,380 YTD Premier qualifying segments: 6.5 YTD Premier qualifying dollars: $8,211 4 flight segment minimum: 4 of 4 Lifetime flight miles: 1,911,172 Regional Premier Upgrades: 4 4 Regional Premier Upgrade(s) Expiring 1/31/2015 Global Premier Upgrades: 7 1 Global Premier Upgrade(s) Expiring 4/30/2014 6 Global Premier Upgrade(s) Expiring 1/31/2015 You have no activity for this period I have been trying to do this for days. I simply want to check on each individual flight: was it properly credited, what dollar amounts were credited, did I earn the COS bonus, etc.So, I call tech support. Their number is no longer published; it is considered private. :rolleyes: But 1K can transfer my call to them. After spending 15 minutes trying to explain what I need -- not real difficult, IMHO -- I am told the new (improved???) process at United is that: 1. Statements are issued once a quarter. 2. Thus, effective 2014, the individual listing of flights will not be posted to .bom and "my account" until the end of each quarter. Therefore, I (and every other MP member) need to wait until early- to mid-April before I can check the accuracy of the account. Is this correct or is this BS? :mad: I'd like to HUCA ... but considering the time wasted to get this answer, I'd like not to waste more time on something that (I think) used to be readily available on .bom and still should be. Thoughts? |
This just happened today. I just returned from a trip. I checked yesterday and saw the outbound flights credited. I got the email about the March statement (thought that was strange since March is not even half over) and clicked through to see info about the new Chengdu flights. I decided to log in and see if the return flight had posted and got a message saying I had no activity for this period. The drop down calendar now ends 12/31/2013. I thought the site was having issues. Now it sounds like they have made another bad customer service. This is totally unnecessary and unhelpful.
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Originally Posted by fdflys
(Post 22511704)
This just happened today. I just returned from a trip. I checked yesterday and saw the outbound flights credited. I got the email about the March statement (thought that was strange since March is not even half over) and clicked through to see info about the new Chengdu flights. I decided to log in and see if the return flight had posted and got a message saying I had no activity for this period. The drop down calendar now ends 12/31/2013. I thought the site was having issues. Now it sounds like they have made another bad customer service. This is totally unnecessary and unhelpful.
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What the heck?
My Account activity was in my file at UA last week: checking now there's no record of our flights in Jan and Feb 2014???
This is terrible, and a massive de-grade in terms of customer care. What happens on the day of (ha ha ha) April 1st, when suddenly everyone's account for the last three months is posted? Thousands of customer service calls to Mileage Plus, lines busy, customers angry...then miles/pdq's not posting until July 1? If something is "wrong" in February, we have to wait till April to sort it out, and then hope all is well in the July postings? :mad: |
The site function to view the past activity since 1/1/2014 is broken (for less than 24 hours) and people are freaking out? All the miles are still there. While it's annoying, it isn't a critical function (i.e. preventing you to check-in, preventing booking, view current res, etc).
Maybe if this lasted 3-4 days, I would start getting annoyed (i.e. checking PQDs/PQMs/PQSs postings, etc). |
Originally Posted by edcho
(Post 22511994)
The site function to view the past activity since 1/1/2014 is broken (for less than 24 hours) and people are freaking out? All the miles are still there. While it's annoying, it isn't a critical function (i.e. preventing you to check-in, preventing booking, view current res, etc).
Maybe if this lasted 3-4 days, I would start getting annoyed (i.e. checking PQDs/PQMs/PQSs postings, etc). I guess opinion is divided as to which it will be. |
Originally Posted by edcho
(Post 22511994)
The site function to view the past activity since 1/1/2014 is broken (for less than 24 hours) and people are freaking out?
I think I did the reasonable thing. After checking today and failing to find what (I think) previously has been available, I called tech support to ask. And they gave me info that ... it appears ... is wrong. I simply was posing a question to what I found on the web site today -- and to pose a question based on a new "policy" about which I was told. |
Mine just came back - missing for the day...
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Originally Posted by bmwe92fan
(Post 22512326)
Mine just came back - missing for the day...
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You have not earned or used miles recently.
Went to check my Mileage Plus account on both United.com and via the iPhone app and both come back with a message that I've not had any activity which is wrong.
Anyone else seeing this when they login to their account? |
Originally Posted by Infinite1K
(Post 22538813)
Went to check my Mileage Plus account on both United.com and via the iPhone app and both come back with a message that I've not had any activity which is wrong.
Anyone else seeing this when they login to their account? |
Dont worry...Its the same stupid error that UA's systems keeps showing every few days. Your miles and your data is safe :)
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But a few miles added?
Can't see mine either - but the balance has grown - a bunch. Maybe I should book a few intl F's real quick.....:D
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Originally Posted by blokay
(Post 22538894)
Can't see mine either - but the balance has grown - a bunch. Maybe I should book a few intl F's real quick.....:D
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I've got it too. I am looking for my annual MP Select card bonus - don't want to miss that one.
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Originally Posted by Pat89339
(Post 22538821)
Yes. Last week it lasted for three days and right now it is back. Grrr. :mad:
Originally Posted by Kacee
(Post 22508101)
I get this all the time. It fixes itself relatively quickly.
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