united.com No Longer Allowing Award Holds If Short Miles
Feb 23, 2014, 6:50 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,916
united.com No Longer Allowing Award Holds If Short Miles
United.com has been great in allowing award holds if you are short on miles and book travel online.
This evening, I noticed that the option is no longer available--not even FareLock, just the "back" button.
I hope this is temporary, but I fear it is not.
Another very customer unfriendly move.
This evening, I noticed that the option is no longer available--not even FareLock, just the "back" button.
I hope this is temporary, but I fear it is not.
Another very customer unfriendly move.
Feb 23, 2014, 7:13 pm
#4
Join Date: Feb 2013
Programs: Hilton Plastic, Delta Silver Emeritus
Posts: 1,037
I would hold the reservation and then transfer in Ultimate Rewards points. It probably won't matter much because what is the chance you lose the reservation during the time it takes to transfer. . .but that would be very frustrating if it did happen.
Feb 23, 2014, 7:47 pm
#5
FlyerTalk Evangelist
Original Poster
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,916