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United's Hawaii Services/Flights are Unreliable

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Old Jan 29, 2014, 1:49 pm
  #1  
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United's Hawaii Services/Flights are Unreliable

With a mix of sUA and sCo crews and airplanes
I am finding SFO-Hawaiian Islands flights so unreliable


Constant 3 plus hour delays on what was a routinely
ontime service

What gives?

This makes codeshare connections to HA interisland a
real pain

Last edited by FlyinHawaiian; Mar 2, 2014 at 5:19 pm Reason: thread title needed help
boycruz is offline  
Old Jan 29, 2014, 2:27 pm
  #2  
 
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The 3 hour delays are due to mixed CO and UA crews?

The only delay I have had going to Hawaii in the last 5 years (about 20 flights) was a mechanical issue, a little under 2 hours late.
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Old Jan 29, 2014, 2:36 pm
  #3  
 
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I was recently on a SFO-HNL flight that was 8 hours late. It arrived at 3am in the morning. It was awful. (Surprisingly there were tons of Taxis available at 3am).
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Old Jan 29, 2014, 2:44 pm
  #4  
 
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Specifying your Hawaii destination would help here. I fly SFO-OGG several times a year and have not noticed any significant delays.
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Old Jan 29, 2014, 6:32 pm
  #5  
 
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They were having issues into LIH Nov/Dec 2013

there were substantial delays on at least 4 days I checked, including the day before our flight SFO-LIH, the day after we arrived, and the two days before our return to SFO. They seemed to typically be about 3 hours and the solution was an airplane swap in SFO each time.

I was actually hoping our flights would get hit, since at least some of the substitutions were PS planes and we were in first, but we arrived and left on time. Kinda a mixed blessing :-)

I haven't paid attention since then so I don't know if the problems were continuing.

I believe there is a small set of 757s used solely for SFO - LIH and return, and a few other SFO-Hawaii flights, so if one of those goes mechanical its a problem. I don't know if the actual configuration is different, if its a matter of certifications, or just tradition :-)

Bob
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Old Jan 29, 2014, 8:43 pm
  #6  
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http://flightaware.com/live/flight/U...925Z/KSFO/PHNL

http://flightaware.com/live/flight/U...925Z/KSFO/PHNL

http://flightaware.com/live/flight/U...010Z/KSFO/PHNL

http://flightaware.com/live/flight/U...010Z/KSFO/PHNL

http://flightaware.com/live/flight/U...010Z/KSFO/PHNL


just a sampling the last ten days on one routing
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Old Jan 29, 2014, 8:45 pm
  #7  
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Originally Posted by Lightman7
Specifying your Hawaii destination would help here. I fly SFO-OGG several times a year and have not noticed any significant delays.
Yeah. For OP to extrapolate his experiences to all Hawaii service is ludicrous. Service out of LAX is quite more reliable than SFO, mostly weather-related. I've flown probably 30 segments between West Coast and Hawaii since 1/1/13, with only 2 multi-hour delays. Those were last summer, one each ex-LAX,OGG. Probably 6-8 were to/from SFO, all basically on time. I do see delays on other flights, so maybe OP just has bad luck and I have good luck.
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Old Jan 29, 2014, 8:49 pm
  #8  
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Originally Posted by bpratt
They were having issues into LIH Nov/Dec 2013 there were substantial delays on at least 4 days I checked, including the day before our flight SFO-LIH, the day after we arrived, and the two days before our return to SFO. They seemed to typically be about 3 hours and the solution was an airplane swap in SFO each time.
....
SFO to LIH Historical On-time Performance Ratings

For the past 60+ flights, 77% on time but when late, an average of 71 minutes and 13% of flights were excessively late
WineCountryUA is offline  
Old Jan 29, 2014, 8:50 pm
  #9  
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Originally Posted by IAH-OIL-TRASH
Yeah. For OP to extrapolate his experiences to all Hawaii service is ludicrous. Service out of LAX is quite more reliable than SFO, mostly weather-related. I've flown probably 30 segments between West Coast and Hawaii since 1/1/13, with only 2 multi-hour delays. Those were last summer, one each ex-LAX,OGG. Probably 6-8 were to/from SFO, all basically on time. I do see delays on other flights, so maybe OP just has bad luck and I have good luck.
much of the above is not weather related since the 777's in general sit in SFO
from 5am arrivals until 9am and 11am departures

the 430pm 764 aircraft has horrible on time performance lately
and makes it hard to plan inter island connections

ual 300 has a 64 percent on time rating sfo hnl
for example

Last edited by boycruz; Jan 29, 2014 at 8:52 pm Reason: stats
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Old Jan 29, 2014, 8:56 pm
  #10  
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Originally Posted by IAH-OIL-TRASH
.... Service out of LAX is quite more reliable than SFO, mostly weather-related. ....
for the last two months for UA west coast HNL flights
SFO-HNL
On-time 76%
Late 9%
Very Late 7%
Excessive 8%

LAX-HNL
On-time 78%
Late 11%
Very Late 4%
Excessive 7%
looks pretty equivalent
WineCountryUA is offline  
Old Jan 29, 2014, 9:00 pm
  #11  
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Originally Posted by WineCountryUA
for the last two months for UA west coast HNL flights

looks pretty equivalent
Probably since we've had no weather here in the bay since early November
Kacee is offline  
Old Jan 29, 2014, 9:10 pm
  #12  
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Originally Posted by WineCountryUA
for the last two months for UA west coast HNL flights

looks pretty equivalent
Full year might be different.
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Old Jan 29, 2014, 9:28 pm
  #13  
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Originally Posted by IAH-OIL-TRASH
Full year might be different.
better sure but different is an open question
but that was the best readily available data by route I'm aware of.
WineCountryUA is offline  
Old Jan 29, 2014, 9:53 pm
  #14  
 
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I fly ord to ogg 10 time a year connect either lax or sfo have never missed a connection in 10 years
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Old Jan 29, 2014, 11:31 pm
  #15  
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1/26 the 73 went into rolling delays and finally CXed then they subed in a 753 inbounding from KOA. Left over 5 hrs late. PMCO plane

Today again a SFO-HNL flight had a 5 hr delay PMUA plane

I think the problems are with the 777s and 764s so KOA,LIH, OGG doesnt get hit with the delays
craz is offline  


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