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MP Accounts Closed by UA Alleging Fraud/Misuse

MP Accounts Closed by UA Alleging Fraud/Misuse

Old Jan 31, 14, 7:05 am
  #106  
 
Join Date: Apr 2008
Posts: 2,351
Originally Posted by gobluetwo View Post

snip

Of course, even just paying the annual fee counts as "activity", and you do get additional benefits.
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Really? I have a couple of UA mileage cards. Each year that I pay the annual fee, I do not receive any miles related to the annual fee; I receive miles only on purchases. Chase Bank does not consider the annual fee as a purchase.

Am I missing out on this activity? My cards go back many years.
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dgcpaphd is offline  
Old Jan 31, 14, 7:09 am
  #107  
 
Join Date: Jul 2010
Location: London, UK
Programs: BA Gold, UA Nobody, Hilton Gold
Posts: 2,310
Originally Posted by dgcpaphd View Post
Really? I have a couple of UA mileage cards. Each year that I pay the annual fee, I do not receive any miles related to the annual fee; I receive miles only on purchases. Chase Bank does not consider the annual fee as a purchase.

Am I missing out on this activity? My cards go back many years.
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No, but the rules are that having an active Explorer or Club Card means your miles never expire. Of course if you're not US based you're SOL.
alex_b is offline  
Old Jan 31, 14, 9:26 am
  #108  
 
Join Date: Oct 2007
Location: Dubai / NYC
Programs: EK-IO, UA-1K2MM, ETIHAD-GOLD, SPG-PLAT LIFETIME, JUMEIRAH SERIUS GOLD
Posts: 5,220
Originally Posted by invisible View Post
So, where is the borderline? It is ok for your admin/secretary managing your account but how about if he/she manager 10 accounts?
The borderline is my secretary is booking travel from MY account in MY name. If she was booking travel from my account for numerous employees, that can be a problem. It's obviously not fraud if the free travel is booked for the account holder - regardless of who presses the buttons on the computer
chinatraderjmr is offline  
Old Jan 31, 14, 11:18 am
  #109  
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Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.021MM; Bonvoy Au-197; PCC Elite+; CWC Au-197; CCC Elite*; WoH Dis
Posts: 49,583
Originally Posted by chinatraderjmr View Post
It's obviously not fraud if the free travel is booked for the account holder - regardless of who presses the buttons on the computer
It's not fraud, but it is technically a violation of the program rules.
mahasamatman is offline  
Old Jan 31, 14, 12:01 pm
  #110  
 
Join Date: May 2008
Location: worldwide
Programs: UA 1K
Posts: 285
how is this violation??!!

Originally Posted by chinatraderjmr View Post
Originally Posted by invisible View Post
So, where is the borderline? It is ok for your admin/secretary managing your account but how about if he/she manager 10 accounts?
The borderline is my secretary is booking travel from MY account in MY name. If she was booking travel from my account for numerous employees, that can be a problem. It's obviously not fraud if the free travel is booked for the account holder - regardless of who presses the buttons on the computer

so all the 1k or GS that have miles and books a lot of tickets for others are in violation if they let them book the ticket themselves if i give them my pin#?

How many tickets do other 1k or GS book tickets for others? I think i book like 3-5 tickets a year with miles and sometimes let my brother do it himself. This past year i think i booked like 9-12 tickets to lean my miles all for others so far. Am i in violation too?
So its ok if i book the tickets for others myself but if i let someone do for themselves its a violation?? All this is stupid.
UA1KPHL is offline  
Old Jan 31, 14, 12:04 pm
  #111  
 
Join Date: Nov 2010
Location: ORD
Programs: AA PLT 2MM
Posts: 473
Originally Posted by dcpdxtrans View Post
it's called a license.
Surely that's only true if they spell this out in the T&Cs relating to the purchase. I'm not saying that they do or they don't but I can't say that I've ever noticed it.
Random Flyer is offline  
Old Jan 31, 14, 12:13 pm
  #112  
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Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.021MM; Bonvoy Au-197; PCC Elite+; CWC Au-197; CCC Elite*; WoH Dis
Posts: 49,583
Originally Posted by UA1KPHL View Post
so all the 1k or GS that have miles and books a lot of tickets for others are in violation if they let them book the ticket themselves if i give them my pin#?
Yes.

Originally Posted by UA1KPHL View Post
So its ok if i book the tickets for others myself but if i let someone do for themselves its a violation?? All this is stupid.
It may be stupid, but you agreed to it when you signed up for your MP account.
mahasamatman is offline  
Old Jan 31, 14, 12:16 pm
  #113  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Gold
Posts: 49,375
Originally Posted by UA1KPHL View Post
so all the 1k or GS that have miles and books a lot of tickets for others are in violation if they let them book the ticket themselves if i give them my pin#?

How many tickets do other 1k or GS book tickets for others? I think i book like 3-5 tickets a year with miles and sometimes let my brother do it himself. This past year i think i booked like 9-12 tickets to lean my miles all for others so far. Am i in violation too?
So its ok if i book the tickets for others myself but if i let someone do for themselves its a violation?? All this is stupid.
what's stupid? Has UA blocked anyone from doing what you describe?
What the OP was doing was far beyond what you are describing and all indications from UA what you are doing is no problem.

Originally Posted by Random Flyer View Post
Surely that's only true if they spell this out in the T&Cs relating to the purchase. I'm not saying that they do or they don't but I can't say that I've ever noticed it.
a read of MileagePlus rules leaves little doubt.
WineCountryUA is offline  
Old Jan 31, 14, 12:28 pm
  #114  
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Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
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Originally Posted by WineCountryUA View Post
what's stupid? Has UA blocked anyone from doing what you describe?
I think what's stupid is that they could.
mahasamatman is offline  
Old Feb 1, 14, 8:13 am
  #115  
 
Join Date: Oct 2007
Location: Dubai / NYC
Programs: EK-IO, UA-1K2MM, ETIHAD-GOLD, SPG-PLAT LIFETIME, JUMEIRAH SERIUS GOLD
Posts: 5,220
Originally Posted by mahasamatman View Post
I think what's stupid is that they could.
The could & do do things a lot worse. Airlines can get away with almost anything they want these days. Thats why they give the big bucks to Congress. Next time an airline leaves you stranded in some far away place with a valid ticket and tells you to make your own way home (they will refund you what you already paid for the return), think how crazy that is compared to this
chinatraderjmr is offline  
Old Jan 28, 15, 5:38 pm
  #116  
 
Join Date: Nov 2010
Programs: Delta Diamond, SPG Plat, Hilton Gold, Marriott Plat
Posts: 35
Help! MP account closed by MPCompliance

Dear all, I'm in desperate for help!

Last edited by jimmyz; Jan 28, 15 at 7:57 pm
jimmyz is offline  
Old Jan 28, 15, 5:42 pm
  #117  
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Join Date: Jun 2003
Location: DEN
Programs: UA MM 1K; AA MM Gold; HHonors Diamond
Posts: 15,451
Originally Posted by jimmyz View Post
...however, I did sell some upgrade advice to friends and some strangers last year and take money for the advice...
Define "upgrade advice". Were these strangers upgraded with instruments from your account?
Bonehead is offline  
Old Jan 28, 15, 5:48 pm
  #118  
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Join Date: Apr 2001
Location: NYC
Posts: 69,160
Originally Posted by jimmyz View Post
Is there any good way that I can speak to United and get my account back?
You can certainly call and ask, but it might be useful to come clean on exactly what you did if you want people here to be able to provide you with reasonable advice about the likelihood of it working.

As for the penalty being too harsh, it is exactly what they say they'll do if you break the rules. Obviously that's not good for you since you got caught* but it is exactly what publish in the program rules.

*Pending further clarification & details.
sbm12 is offline  
Old Jan 28, 15, 5:51 pm
  #119  
 
Join Date: Jul 2003
Location: BOS, PVG
Programs: United Global Services, Marriott Titanium
Posts: 8,592
More detailed info is needed.

Still, I am shocked that they would shut down a GS account.
kb1992 is offline  
Old Jan 28, 15, 5:52 pm
  #120  
 
Join Date: Sep 2003
Posts: 9,900
"...I did sell some upgrade advice to friends and some strangers last year..."

Very strange. If the 'strangers' or family ended up with any of your miles or instruments and you ended up with their money, you are out of luck. Sure am interested in hearing how you convinced strangers to give you money for only 'advice'.

"Pay me $500 and I'll advise you how to use the GPU I'm giving to you for free" isn't a workaround to selling mileage or instruments.

Edit: BINGO!

Last edited by IAH-OIL-TRASH; Jan 28, 15 at 6:08 pm
IAH-OIL-TRASH is offline  

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