GS Reception & Security Lanes experiences at EWR
#76
Join Date: Feb 2005
Location: TPA
Programs: UA Global Services 3MM, Hyatt Lifetime Globalist
Posts: 2,927
#77
Join Date: May 2012
Location: LAX
Programs: UA GS/1MM, Ritz Carlton Plat
Posts: 200
New GS Reception & Security Lanes at EWR?
I went through the new GS reception and security line at EWR for the first time this morning. Nice reception area staffed by 3 agents. However no pre check line and you don't know this until you are already into the security line. Also, only one line open that also has pax merging from a families with children line coming from the other side. This was at 11 am today. Would have been faster to go into the regular pre line, and that is what I plan to do in the future when traveling through EWR. The United employee who was in line behind me said they are supposed to tell you if the pre check line is closed, but that didn't happen.
#79
Join Date: May 2012
Location: LAX
Programs: UA GS/1MM, Ritz Carlton Plat
Posts: 200
I agree. If the precheck line is faster why would you go all the way around just to be in a slower line. (Maybe if you are checking bags and the regular baggage lines out front are crowded, this would make it worth the effort.) If you are going to do a special GS line then do it right -- I'm sure nearly all GS are pre check.
#80
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,322
#81
Join Date: Oct 2011
Location: NYC
Programs: UA GS, SPG Plat, National EC Executive (Replaced Hertz), Hertz PC (Retired)
Posts: 724
Faux-Pre again yesterday at around 4pm with a HUGE group of people let in through the group lanes. The rest of the airport was a zoo so I didn't bother to check the regular Pre lanes, but I'm guessing they would've been faster.
I'll probably give this one more shot and then go back to using C3
I'll probably give this one more shot and then go back to using C3
#82
Join Date: Oct 2013
Programs: UA GS 2MM
Posts: 9
I went through the EWR GS lane last week and I asked the TSA agent checking IDs if the PreCheck lane was gone for good to which he replied "I don't know why we even have this entrance at all. It's a waste of manpower." Not sure what to make of his gripe except it isn't working for TSA and not really working for me either w/o PreCheck. Hope UA can get this remedied.
#84
Join Date: Aug 2012
Location: IAH
Programs: UA GS 2MM, Starwood Plat
Posts: 39
I used the GS line at EWR this past Sunday at 12:30 PM. It took about 5 minutes to get from the curb to the UC check-in desk. Brilliant! Now if they could just get one of these lanes open at IAH....
#85
Join Date: May 2011
Posts: 5,814
#86
Join Date: May 2008
Programs: UA/CO GS, PP, MM
Posts: 360
I went through the EWR GS lane last week and I asked the TSA agent checking IDs if the PreCheck lane was gone for good to which he replied "I don't know why we even have this entrance at all. It's a waste of manpower." Not sure what to make of his gripe except it isn't working for TSA and not really working for me either w/o PreCheck. Hope UA can get this remedied.
For me until they open it, this GS check in is not very useful. I now go in GS, check in, then go out the entrance and get in the regular pre line. Saves time.
#88
Join Date: Jun 2010
Location: ROC/NYC/MSP/LAX/HKG/SIN
Posts: 3,212
Mercedes GL350 connection
As a lowly 1K, it was the first time to be escorted through the GL350 from Terminal C to A in EWR. Happened last Sunday. Gave the BP to the people in suits. Was told to hold on. Turned out it was a Mercedes connecting me between the terminals. Pleasantly surprised! ^
I am not a GS, but I will assume this will be a standard service to all GSs. Anybody had similar experience?
I am not a GS, but I will assume this will be a standard service to all GSs. Anybody had similar experience?
#89
Join Date: May 2011
Posts: 5,814
As a lowly 1K, it was the first time to be escorted through the GL350 from Terminal C to A in EWR. Happened last Sunday. Gave the BP to the people in suits. Was told to hold on. Turned out it was a Mercedes connecting me between the terminals. Pleasantly surprised! ^
I am not a GS, but I will assume this will be a standard service to all GSs. Anybody had similar experience?
I am not a GS, but I will assume this will be a standard service to all GSs. Anybody had similar experience?
#90
Join Date: Jun 2010
Location: ROC/NYC/MSP/LAX/HKG/SIN
Posts: 3,212