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MileagePlus Premier Qualifying Dollar (PQD) Requirement Discussion Thread

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Old Jan 1, 2014, 6:30 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: chrisl137
Please read these sources before posting in this thread:
If you have calculated the PQDs for a trip at less than 80% of the total cost, you are very likely doing something wrong. Have you made sure to include the International Surcharge (YQ)? Have you read all of the materials linked above, and the frequently made points listed below?

Specific Unanswered Questions
Please limit these to specific, technical questions about the implementation of the PQD program.
  • Will there be a calculator that shows PQD, and will that calculator be accurate?
  • What exactly will count toward PQD?
    United states:
    Base fare and carrier-imposed surcharges
    Flights flown by United, United Express, or Copa Airlines
    Flights operated by a Star Alliance® or a MileagePlus partner airline and issued on a United ticket (ticket number starting with 016)
    Economy Plus purchases
    The value of ETCs if used as a form of payment on the checkout page

    will count towards PQD.

    Thus:
    • The amount of co-pay when using miles to upgrade..
    • The cost of PQMs/RDMs purchased when using the premier / award accelerator..
    • The face value e-certs and travel vouchers.. (still uncertainty on this since prelim PQDs appeared to include)
    • The cost of a paid upgrade..
    • An extra seat purchase (such as for a customer of size or a musical instrument); it does not presently count toward PQM.
    • Change fees.
    will not count toward PQD.
  • How will PQD be determined for UA metal segments without 016 stock ticket?
  • What happens if I depart in December and return in January?
    Just like PQM, PQD for the applicable part of fare for the segment is credited based on the departure date (year) of the segment flown. Segment fares are calculated using standard rules of the past. For the case cited there would be PQD credited in DEC 2013 (no value) and PQD applied to 2014 applicable to 2014 and 2015 status renewal.
  • How will UA evaluate the address issue for the PQD exemption?
  • It is not clear how the timing of achieving the minimum PQD requirement will impact earning RPUs and GPUs. Examples:
    • If someone crosses 75K PQM in say April, but doesn't hit $7500 PQD until December by which time has accrued 200K PQM, will he/she get 10 RPUs all at once? (and 10 GPUs assuming $10k PQD in December)
    • Do only 1Ks/GSs earn additional RPUs by flying beyond the 100k mark?
    • If a 1K crosses the 100,000 PQM mark in January 201x, the $10,000 PQD mark on December 31 201x, and ends up flying a total of 200,000 PQMs for the year 201x, how many RPUs / GPUs will be earned?
    • Will Platinums earn 2 RPUs when crossing the 75k mark but none at incremental levels thereafter (e.g. a Plat who flies 100k EQMs, but does not meet the 1K spend, would *not* earn two more RPUs)?
  • How does IRROPs affect earning of PQDs?
    • If one travels on a non-016 ticket originally booked non-UA/Copa metal, will one earn PQDs if rebooked onto UA?
    • If one travels on a non-016 ticket originally booked on UA/Copa metal, but is rebooked onto non UA/Copa metal, will one still get credit for PQDs in these scenarios:
      • The UA/Copa segment was the source of the irrops?
      • The segment of another carrier causes the irrops, the carrier is a *A or UA/Copa partner?
      • The segment of another carrier causes the irrops, the carrier is not a *A or UA/Copa partner?
FMP (Frequently Made Points)
The following points have been made repeatedly in this thread (please feel free to add more concise points):
  • You might not be hitting the PQD minimums as easily as you think you are, given exceptions, taxes, and the existence of cheap fares.
  • It is possible for leisure travelers and even some business travelers to average well under 10cpm. This doesn't just affect "leisure 1Ks" and people on the edge of categories.
  • Presidential Plus card members (exempted from Silver/Gold/Plat PQD requirements) are most likely exempted because the FlexPQM program would complicate matters.
  • Manufacturing $25,000 spend might not actually be so hard. There's a whole forum on it.
  • The $25,000 spend can be done across multiple Chase MP cards, as long as the cards are tied to the same MileagePlus account.
  • The exceptions don't really make sense where there is a revenue-sharing joint venture in place, such as with LH on TATL routes.
  • Leaving UA for AA over objections to dollar-based status may be futile because all the majors will likely go to this model with the possible exception of the AS program which allows you to bank your DL and AA miles into one account (DL has already).
  • UA is tracking spend on UA metal now.
  • YQ, also known as the "international surcharge," is a carrier-imposed surcharge and is included in PQD.
Related Threads
Moderator's note:

Previous thread can be found here:


MileagePlus Premier Qualifying Dollar (PQD) Requirement Discussion [ARCHIVE]

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MileagePlus Premier Qualifying Dollar (PQD) Requirement Discussion Thread

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Old Oct 26, 2014, 11:51 pm
  #706  
 
Join Date: Apr 2013
Posts: 187
Originally Posted by ericjkelly
So.....I only got $210 in PQD but my statement says


Fare Breakdown
Airfare: 227.90 USD
U.S. Federal Transportation Tax: 17.10
U.S. Flight Segment Tax: 4.00
September 11th Security Fee: 2.50
U.S. Passenger Facility Charge: 4.50
Per Person Total: 256.00
USD
eTicket Total: 256.00
USD
Form of Payment:
VISA
Last Four Digits 0448
The airfare you paid on this itinerary totals: 227.90 USD



Why am I getting shorted??
I'm consistently receiving too much for my PQD.

Originally Posted by Gavin Peters
I phoned in today, to see if my five year old could get a PQD waiver for 2015. He's five years old, he has $2489 PQD, and about 31,000PQM. He's silver.

I'm 1K, so far this year about 101,000PQM and $14,000PQD. I also met the $25,000 spend on the chase card, although that doesn't matter for my qualification.

The nice lady at the MileagePlus service center told me they would not waive it.

Is this a change I'll like? Certainly this doesn't put my $16k of business in jeopardy, but it doesn't make me think very nicely of them when I am making my decisions.

Worth appealing to the 1k voice?
I would check to make sure all of your five year old's ticket received the correct amount of PQD. There is a chance they might have been under credited and you will find the $11 to make Silver.
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Old Nov 5, 2014, 5:34 pm
  #707  
 
Join Date: Mar 2010
Programs: UA Silver
Posts: 70
Came across something today that I have not noticed before:

While in the process of purchasing a fare, at the top of the page there was an "Airfare" line with an amount, then another line below it that read "Additional Fees and Taxes". Ok, so far so good. To my recollection I have always calculated my PQD accruals based on that "Airfare" line, knowing that taxes and fees do not apply. HOWEVER, after I completed the purchase, I looked at my email confirmation when it came through, and the airfare amount was $28 less than what the dollar amount was during the purchase process. I thought I had made a mistake booking somehow, so I canceled my reservation and rebooked slightly differently so the airfare amount would be slightly higher. Again, the same problem resulted. Yes, the airfare amount was higher, but still less than what it read during the booking process

So now I'm slated to be $4 short on PQD to maintain Silver for next year. Needless to say, I am a bit frustrated. Has anyone else noticed this recently, or have I just somehow failed to catch this previously?
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Old Nov 5, 2014, 7:40 pm
  #708  
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Originally Posted by crosscountry58S
Came across something today that I have not noticed before:

While in the process of purchasing a fare, at the top of the page there was an "Airfare" line with an amount, then another line below it that read "Additional Fees and Taxes". Ok, so far so good. To my recollection I have always calculated my PQD accruals based on that "Airfare" line, knowing that taxes and fees do not apply. HOWEVER, after I completed the purchase, I looked at my email confirmation when it came through, and the airfare amount was $28 less than what the dollar amount was during the purchase process. I thought I had made a mistake booking somehow, so I canceled my reservation and rebooked slightly differently so the airfare amount would be slightly higher. Again, the same problem resulted. Yes, the airfare amount was higher, but still less than what it read during the booking process

So now I'm slated to be $4 short on PQD to maintain Silver for next year. Needless to say, I am a bit frustrated. Has anyone else noticed this recently, or have I just somehow failed to catch this previously?
Nothing new...has always been this way.

"Airfare" on the website includes the federal transportation tax. All of the other taxes, immigration fees, YQ charge, etc. goes in the additional fees and taxes line.

When you get the ticket, which is the first place that breaks down all of the individual costs, the transportation tax is listed separately, along with every other tax and fee. So if you add up the airfare line and transportation tax line (should be the first two lines on your eTicket email), they'll add up to the "airfare" line you saw online.

I'm not 100% sure, but recall reading somewhere that it was a legal thing and that's why it is initially included in the airfare line.
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Old Nov 5, 2014, 9:12 pm
  #709  
 
Join Date: Mar 2010
Programs: UA Silver
Posts: 70
Thanks. I guess I'm paying closer attention now since this booking was supposed to get me to the PQD requirement. Guess I'm either buying an E+ buy-up or hoping UA has a PQD sale next month as some have hypothesized that they might.
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Old Nov 7, 2014, 5:49 pm
  #710  
 
Join Date: Nov 2013
Location: IAD/DCA/BWI
Programs: Hyatt Globalist (2020:Exp), United Gold
Posts: 1,525
PQD="Ineligible" on LH flight with 016 ticket?

Last month, I flew IAD-SFO-SEA-LAX-IAH-MUC-HAJ. The last segment showed PQD in "processing" status until today, when it changed to:
10/14/2014 Lufthansa 2094-W class
Munich-Hanover 500 0 250 750 500 1 Ineligible
Ticketed was UA 016, booked directly with UA. All other segments posted PQD normally. And it took 24 days from date of flight to receive the "ineligible" status.

The missing ~$82 doesn't make much of a difference, but shouldn't this segment get PQD?
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Old Nov 7, 2014, 6:02 pm
  #711  
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Originally Posted by wh6cto
Last month, I flew IAD-SFO-SEA-LAX-IAH-MUC-HAJ. The last segment showed PQD in "processing" status until today, when it changed to:
10/14/2014 Lufthansa 2094-W class
Munich-Hanover 500 0 250 750 500 1 Ineligible
Ticketed was UA 016, booked directly with UA. All other segments posted PQD normally. And it took 24 days from date of flight to receive the "ineligible" status.

The missing ~$82 doesn't make much of a difference, but shouldn't this segment get PQD?
of course. Write it in and have them fix it even if you don't need it. The more manual fixes they have to do the higher the chances the begin to address this pathetic problem
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Old Nov 8, 2014, 4:48 pm
  #712  
 
Join Date: Nov 2013
Location: IAD/DCA/BWI
Programs: Hyatt Globalist (2020:Exp), United Gold
Posts: 1,525
Originally Posted by cfischer
of course. Write it in and have them fix it even if you don't need it. The more manual fixes they have to do the higher the chances the begin to address this pathetic problem
Thanks. I wrote them with the details, and got an email response and got PQD posted to my account...in 22 minutes!!! Really--0 weeks, 0 days, 0 hours, 22 minutes. And on a weekend, too. Amazing!!!
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Old Nov 9, 2014, 6:43 pm
  #713  
 
Join Date: Nov 2014
Posts: 1
PQD Computer glitch

Originally Posted by emcampbe
Nothing new...has always been this way.

"Airfare" on the website includes the federal transportation tax. All of the other taxes, immigration fees, YQ charge, etc. goes in the additional fees and taxes line.

When you get the ticket, which is the first place that breaks down all of the individual costs, the transportation tax is listed separately, along with every other tax and fee. So if you add up the airfare line and transportation tax line (should be the first two lines on your eTicket email), they'll add up to the "airfare" line you saw online.

I'm not 100% sure, but recall reading somewhere that it was a legal thing and that's why it is initially included in the airfare line.
_____________
Is it really legal/fair to advertise a price that does not show exactly how much PQD will be earned before purchase? My last two flights on United had this problem - what I was shown on-line as being the base price when purchasing, turned out to be between $25-$43 less when processed (due to the federal tax). I called United to ask what happened and they acknowledged it is a system-wide computer glitch that they plan to fix soon. I am thinking it has been like this for the whole year (reading over other conversations it seems that is the case). My recommendation is that United scrap the PQD requirements for 2014 since their computer system was not accurately reflecting the federal tax costs, which confused customers. If United doesn't do this, would this constitute a possible class action lawsuit due to deceptive advertising? If United knows the PQD for each purchase is not posting correctly, do they have a plan to fix it for customers who are trying now to meet the thresholds put in place by the airline?
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Old Nov 9, 2014, 7:06 pm
  #714  
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Originally Posted by rcg2770
_____________
Is it really legal/fair to advertise a price that does not show exactly how much PQD will be earned before purchase? My last two flights on United had this problem - what I was shown on-line as being the base price when purchasing, turned out to be between $25-$43 less when processed (due to the federal tax). I called United to ask what happened and they acknowledged it is a system-wide computer glitch that they plan to fix soon. I am thinking it has been like this for the whole year (reading over other conversations it seems that is the case). My recommendation is that United scrap the PQD requirements for 2014 since their computer system was not accurately reflecting the federal tax costs, which confused customers. If United doesn't do this, would this constitute a possible class action lawsuit due to deceptive advertising? If United knows the PQD for each purchase is not posting correctly, do they have a plan to fix it for customers who are trying now to meet the thresholds put in place by the airline?
I hope you are joking ...
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Old Nov 9, 2014, 7:19 pm
  #715  
 
Join Date: Jan 2006
Location: SZX/HKG/BWI
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Posts: 2,637
Originally Posted by rcg2770
My recommendation is that United scrap the PQD requirements for 2014 since their computer system was not accurately reflecting the federal tax costs, which confused customers. If United doesn't do this, would this constitute a possible class action lawsuit due to deceptive advertising? If United knows the PQD for each purchase is not posting correctly, do they have a plan to fix it for customers who are trying now to meet the thresholds put in place by the airline?
Even though UA is notorious for their deficient IT, thinking they will scrap the PQD system because of it is wishful thinking. Also, how are you going to prove deceptive advertising (especially when others are reporting they are getting too many PQDs)?
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Old Nov 9, 2014, 8:10 pm
  #716  
 
Join Date: Oct 2012
Location: NYC
Programs: AADULtArer
Posts: 5,681
Originally Posted by rcg2770
_____________
Is it really legal/fair to advertise a price that does not show exactly how much PQD will be earned before purchase? My last two flights on United had this problem - what I was shown on-line as being the base price when purchasing, turned out to be between $25-$43 less when processed (due to the federal tax). I called United to ask what happened and they acknowledged it is a system-wide computer glitch that they plan to fix soon. I am thinking it has been like this for the whole year (reading over other conversations it seems that is the case). My recommendation is that United scrap the PQD requirements for 2014 since their computer system was not accurately reflecting the federal tax costs, which confused customers. If United doesn't do this, would this constitute a possible class action lawsuit due to deceptive advertising? If United knows the PQD for each purchase is not posting correctly, do they have a plan to fix it for customers who are trying now to meet the thresholds put in place by the airline?
As long as you aren't running illegal lotteries you can do this .
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Old Nov 9, 2014, 8:25 pm
  #717  
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Originally Posted by rcg2770
_____________
Is it really legal/fair to advertise a price that does not show exactly how much PQD will be earned before purchase? My last two flights on United had this problem - what I was shown on-line as being the base price when purchasing, turned out to be between $25-$43 less when processed (due to the federal tax). ....
The actual flight purchase receipt is correct, the display during purchasing does have the Federal Excise Tax included in the base reported amount (some have report there many be some external requirement for this to be true). Using the receipt and you will be fine.
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Old Nov 9, 2014, 8:29 pm
  #718  
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Posts: 66,834
Originally Posted by rcg2770
_____________
Is it really legal/fair to advertise a price that does not show exactly how much PQD will be earned before purchase? My last two flights on United had this problem - what I was shown on-line as being the base price when purchasing, turned out to be between $25-$43 less when processed (due to the federal tax). ....
The actual flight purchase receipt is correct, the display during purchasing does have the Federal Excise Tax included in the base reported amount. Using the receipt and you will be fine.

see http://www.flyertalk.com/forum/unite...-web-site.html for earlier discussion of this issue (Dec 2013)
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Old Nov 9, 2014, 9:08 pm
  #719  
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Originally Posted by rcg2770
_____________
Is it really legal/fair to advertise a price that does not show exactly how much PQD will be earned before purchase? My last two flights on United had this problem - what I was shown on-line as being the base price when purchasing, turned out to be between $25-$43 less when processed (due to the federal tax). I called United to ask what happened and they acknowledged it is a system-wide computer glitch that they plan to fix soon. I am thinking it has been like this for the whole year (reading over other conversations it seems that is the case). My recommendation is that United scrap the PQD requirements for 2014 since their computer system was not accurately reflecting the federal tax costs, which confused customers. If United doesn't do this, would this constitute a possible class action lawsuit due to deceptive advertising? If United knows the PQD for each purchase is not posting correctly, do they have a plan to fix it for customers who are trying now to meet the thresholds put in place by the airline?
The price advertised is for the flight. That is what you are buying. After you take the flight, UA awards the PDQs you've earned. These are the same PQDs that UA discusses in their Mileage Plus program. UA clearly states what part of the ticket price earn PQDs. The info you need to verify the PQDs vs what UA says they'll give you is on your receipt. Here's info on PQDs:

http://www.united.com/web/en-US/cont.../PQD-FAQs.aspx

There is no "glitch". The system, including the PQDs you're getting, is working like United said it would.

Last edited by IAH-OIL-TRASH; Nov 9, 2014 at 9:23 pm
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Old Nov 9, 2014, 9:17 pm
  #720  
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Join Date: Oct 2006
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Posts: 14,884
Originally Posted by rcg2770
_____________
Is it really legal/fair to advertise a price that does not show exactly how much PQD will be earned before purchase? My last two flights on United had this problem - what I was shown on-line as being the base price when purchasing, turned out to be between $25-$43 less when processed (due to the federal tax). I called United to ask what happened and they acknowledged it is a system-wide computer glitch that they plan to fix soon. I am thinking it has been like this for the whole year (reading over other conversations it seems that is the case). My recommendation is that United scrap the PQD requirements for 2014 since their computer system was not accurately reflecting the federal tax costs, which confused customers. If United doesn't do this, would this constitute a possible class action lawsuit due to deceptive advertising? If United knows the PQD for each purchase is not posting correctly, do they have a plan to fix it for customers who are trying now to meet the thresholds put in place by the airline?

Let me guess - want the PQD rescinded because you realized you didn't make the cutoff this year?

Look, I'm not a lawyer, and not defending how they publicize the airfare vs. other taxes/fees on initial purchase - just saying how they do it. I'm sure you could probably find a lawyer somewhere in the US who would take on this kind of case. How much it would cost, and what kind of benefit you would get is another question. And when it would actually go through is a third. I doubt in time for even the end of the benefits year.

As noted, the breakdown on the receipts is correct, and UA does specify which charges count. Its not that hard to add it up. You also have 24 hours to cancel without a fee, and I'm not sure I've ever had a ticket, which includes the break down, more than 10 minutes to ticket.
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