Last edit by: WineCountryUA
A new thread has been started for 2015; please see: Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]
______________________________________
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
These are the two rules for this thread:
1) Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
2) Any member who can post a constructive, patient answer is welcome to reply.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
______________________________________
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
These are the two rules for this thread:
1) Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
2) Any member who can post a constructive, patient answer is welcome to reply.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2014 Thread]...
#751
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
There can be. It is more common in economy and rare (but not impossible) in business.
Eligible doesn't mean it can be confirmed immediately. And it if is the elite upgrade at booking for a Y/B/M fare that's a different fare bucket (JN or PN) than the regular upgrades (R). What's the route and is it not eligible or just not able to be confirmed at booking?
#752
Join Date: Jun 2007
Posts: 5
Your situation is complicated by the cancelled flight situation.
It sounds like your "upgrade" at the gate was in error and another passagner (who the gate agent may have believed would not make the flight, actually was able to make it). This occasionally happens as GA sometimes take a slight risk and probably was felling sorry for your previous cancellation.
Since you did not have a confirmed business seat on the second flight until the "upgrade", you were the lowest priority customer and therefore bump when the original customer appeared.
In this situation you are due compensation for the downgrade, the key phrase to use is "GG OVS DOWNGRADE."
You should get some miles and a significant e-cert ($1000 to $1500 depending if more than 4000 flight miles)
It sounds like your "upgrade" at the gate was in error and another passagner (who the gate agent may have believed would not make the flight, actually was able to make it). This occasionally happens as GA sometimes take a slight risk and probably was felling sorry for your previous cancellation.
Since you did not have a confirmed business seat on the second flight until the "upgrade", you were the lowest priority customer and therefore bump when the original customer appeared.
In this situation you are due compensation for the downgrade, the key phrase to use is "GG OVS DOWNGRADE."
You should get some miles and a significant e-cert ($1000 to $1500 depending if more than 4000 flight miles)
#753
Join Date: Feb 2014
Posts: 11
I have a few quick questions. I am scheduled to fly ORD-LHR-BRU-ORD next week.
The TATL segments (ORD-LHR and BRU-ORD) segments are on UA metal. The LHR-BRU segment was booked through UA but is on a codeshare partner, Brussels Airlines.
Questions:
- The flights back home are LHR-BRU-ORD with a 2 hour connection time in BRU. Is this generally sufficient time?
- Will I need to transfer between terminals at BRU?
- Will I be able to check my bag with Brussels Airlines at LHR (for LHR-BRU-ORD) all the way to ORD?
- Am I correct in my understanding that I won't be able to reserve a seat on LHR-BRU until check in?
- When checking in for LHR-BRU-ORD (at 24 hours prior to flight), am I checking in with Brussels Airlines, United, or both?
- After ticketing this itinerary, I received notification from UA that it can take up to 24 hours for the codeshare segment to be confirmed. Does anyone have any experience with codeshare on Brussels Airlines? Is it usually the full 24 hours to confirm?
Thanks in advance.
The TATL segments (ORD-LHR and BRU-ORD) segments are on UA metal. The LHR-BRU segment was booked through UA but is on a codeshare partner, Brussels Airlines.
Questions:
- The flights back home are LHR-BRU-ORD with a 2 hour connection time in BRU. Is this generally sufficient time?
- Will I need to transfer between terminals at BRU?
- Will I be able to check my bag with Brussels Airlines at LHR (for LHR-BRU-ORD) all the way to ORD?
- Am I correct in my understanding that I won't be able to reserve a seat on LHR-BRU until check in?
- When checking in for LHR-BRU-ORD (at 24 hours prior to flight), am I checking in with Brussels Airlines, United, or both?
- After ticketing this itinerary, I received notification from UA that it can take up to 24 hours for the codeshare segment to be confirmed. Does anyone have any experience with codeshare on Brussels Airlines? Is it usually the full 24 hours to confirm?
Thanks in advance.
Thanks.
#754
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
No.
Welcome to FlyerTalk!
#755
Join Date: Oct 2013
Posts: 122
Thanks.
#756
Join Date: Nov 2013
Posts: 21
Wait List for RPU on PS When Cabin is Completely Open
Hi, I'm Plat and I booked an econ (L) ticket and have decided to use a regional on a PS flight (JFK-LAX).
Immediately, there was a Wait List, even though the entire cabin for BusinessFirst was open. Why?
In your experience how long does it take for the computer to implement the upgrade? How often are "sweeps" done to pull someone off the wait list?
What are your experiences with using regionals to upgrade on PS? It is true some people pay for the seats but a one-way starts at $2200.
Any suggestions could be helpful.
Immediately, there was a Wait List, even though the entire cabin for BusinessFirst was open. Why?
In your experience how long does it take for the computer to implement the upgrade? How often are "sweeps" done to pull someone off the wait list?
What are your experiences with using regionals to upgrade on PS? It is true some people pay for the seats but a one-way starts at $2200.
Any suggestions could be helpful.
#757
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,834
double posting is highly discouraged on FT (and specifically disallowed in the ToS). Your other post was moved to http://www.flyertalk.com/forum/unite...l#post22404346 and answered there.
You can always ask a Mod to more an existing post if you think it belongs elsewhere.
You can always ask a Mod to more an existing post if you think it belongs elsewhere.
#758
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
In the itin, I only saw the confirmation number(6 letter and digits) from UAL. I tried to check online to confirm air china ticket by website http://www.travelsky.com/, however it is asking a 13 or 11 characters confirmation number. Where can I get those confirmation for each carrier(other than calling UAL)?
Thanks.
Thanks.
#759
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,834
However, while many partner confirmations will be displayed, it is not 100%. So in those cases just call the partner airline.
#760
Join Date: Aug 2013
Posts: 51
PQD include $+miles upgrade?
If I pay $600 + 30k miles for an upgrade, does the $600 count toward the Premier Qualifying Dollars?
#762
Join Date: Feb 2011
Location: HKG, TXL
Programs: CX DM
Posts: 566
im looking to fly
28 Feb., 2014 | New York/Newark, NJ (EWR - Liberty) to Hong Kong, SAR, China (HKG)
and
Sat., 8 Mar., 2014 | Hong Kong, SAR, China (HKG) to New York/Newark, NJ (EWR - Liberty)
I used to have the KVS availability tool on my old pc but since that broke down last week i can't access it for the moment.
I want to use two of my GPU's to upgrade. Is there any way to be sure that the upgrade (from eco to biz) will go through right after booking?
Thnanks
28 Feb., 2014 | New York/Newark, NJ (EWR - Liberty) to Hong Kong, SAR, China (HKG)
and
Sat., 8 Mar., 2014 | Hong Kong, SAR, China (HKG) to New York/Newark, NJ (EWR - Liberty)
I used to have the KVS availability tool on my old pc but since that broke down last week i can't access it for the moment.
I want to use two of my GPU's to upgrade. Is there any way to be sure that the upgrade (from eco to biz) will go through right after booking?
Thnanks
#763
Join Date: Sep 2005
Location: GRZ
Programs: UA 1K
Posts: 217
1P
UA1431 SFO-HNL
Eco S
#764
Join Date: Dec 2012
Location: Raleigh, NC
Posts: 19
I booked a United award flight a few months ago for my wife and I to travel this September. Round trip RDU-ORD-DUB outbound (business) and DUB-BOS-PHL-RDU inbound (economy). If it matters, Aer Lingus is the carrier on the transatlantic segments, US Airways for the final PHL-RDU.
We now have plans to go to SFO in May and from what I've read, it sounds like I could tack on a free one way to the itinerary above, adding SFO-RDU (nonstop) which would cost no additional miles. I would be paying a $100 award change fee. Is this right, and advisable? Wanted advice before calling United.
We now have plans to go to SFO in May and from what I've read, it sounds like I could tack on a free one way to the itinerary above, adding SFO-RDU (nonstop) which would cost no additional miles. I would be paying a $100 award change fee. Is this right, and advisable? Wanted advice before calling United.
Last edited by wanderingwolf; Feb 24, 2014 at 7:52 am Reason: $100 not $75 since origin changes
#765
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
I booked a United award flight a few months ago for my wife and I to travel this September. Round trip RDU-ORD-DUB outbound (business) and DUB-BOS-PHL-RDU inbound (economy). If it matters, Aer Lingus is the carrier on the transatlantic segments, US Airways for the final PHL-RDU.
We now have plans to go to SFO in May and from what I've read, it sounds like I could tack on a free one way to the itinerary above, adding SFO-RDU (nonstop) which would cost no additional miles. I would be paying a $100 award change fee. Is this right, and advisable? Wanted advice before calling United.
We now have plans to go to SFO in May and from what I've read, it sounds like I could tack on a free one way to the itinerary above, adding SFO-RDU (nonstop) which would cost no additional miles. I would be paying a $100 award change fee. Is this right, and advisable? Wanted advice before calling United.