Rude FA in BizFirst
Dec 31, 2013, 9:02 pm
#76
Join Date: Jan 2013
Posts: 304
I have fired employees for this kind of bull, bringing personal life to work. I pay you to work, period. If you're not gonna work then your not gonna get a job. Simple
There are lots of good, reliable, hardworking people out there that want a job, but for whatever reason, can't find one so why should I let a loser like this have a job in the first place?
In all my years of working, I have never brought my personal life to work, as an entry level employee and as management
But I agree, no need for your story. They're busy, keep it simple
There are lots of good, reliable, hardworking people out there that want a job, but for whatever reason, can't find one so why should I let a loser like this have a job in the first place?
In all my years of working, I have never brought my personal life to work, as an entry level employee and as management
But I agree, no need for your story. They're busy, keep it simple
Dec 31, 2013, 9:14 pm
#77
Join Date: May 2010
Posts: 325
I have fired employees for this kind of bull, bringing personal life to work. I pay you to work, period. If you're not gonna work then your not gonna get a job. Simple
There are lots of good, reliable, hardworking people out there that want a job, but for whatever reason, can't find one so why should I let a loser like this have a job in the first place?
In all my years of working, I have never brought my personal life to work, as an entry level employee and as management
But I agree, no need for your story. They're busy, keep it simple
There are lots of good, reliable, hardworking people out there that want a job, but for whatever reason, can't find one so why should I let a loser like this have a job in the first place?
In all my years of working, I have never brought my personal life to work, as an entry level employee and as management
But I agree, no need for your story. They're busy, keep it simple
Dec 31, 2013, 9:46 pm
#79
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None of us know what the UA flight attendant had on her plate this day. Maybe it wasn't something you can easily leave at the front door.
Dec 31, 2013, 9:47 pm
#80
Join Date: Aug 2013
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I have fired employees for this kind of bull, bringing personal life to work. I pay you to work, period. If you're not gonna work then your not gonna get a job. Simple
There are lots of good, reliable, hardworking people out there that want a job, but for whatever reason, can't find one so why should I let a loser like this have a job in the first place?
In all my years of working, I have never brought my personal life to work, as an entry level employee and as management
But I agree, no need for your story. They're busy, keep it simple
There are lots of good, reliable, hardworking people out there that want a job, but for whatever reason, can't find one so why should I let a loser like this have a job in the first place?
In all my years of working, I have never brought my personal life to work, as an entry level employee and as management
But I agree, no need for your story. They're busy, keep it simple
I have done the same (fire). If you don't like it leave it. I deal with customer service everyday. If this FA is having "a bad day", for whatever reason - call in sick.
I'll stick with my policy, get found texting on the clock- warning. 2nd time - bye-bye.
There are millions of people that would love to work for my firm. Screw Up (again, after a warning) - see you at the Piggly Wiggly (or Ralph's, Kroger, Albertsons). Put a smile on your face! Happy New Year!
Dec 31, 2013, 9:53 pm
#81
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Has the customer even complained to UA about the incident reported in this thread? Maybe UA should review the complaint, at the very least, before terminating the flight attendant.
Dec 31, 2013, 10:28 pm
#83
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Join Date: Jun 2000
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I see the UA flight attendants do have access to an employee assistance program. If this particular flight attendant is having some issues away from work, a referral from a coworker could be helpful.
About the Employee Assistance Program
About the Employee Assistance Program
Dec 31, 2013, 10:57 pm
#84
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To me the most remarkable thing about this story is that OP wanted two UA meals. Oh, the suffering!
A couple of flights per year, I run into a really rude and bossy FA.
You also see some very weird behavior on airplanes. Like the dude in BF today who put a pillow over his head to hide the fact he was yapping on his cell phone while we were taxiing out at SFO. The FAs surrounded him and said, basically, "do you really think we can't hear you talking on your cell phone?"
This thread has it all. A truly fitting end to a rather bizarre 2013.
A couple of flights per year, I run into a really rude and bossy FA.
You also see some very weird behavior on airplanes. Like the dude in BF today who put a pillow over his head to hide the fact he was yapping on his cell phone while we were taxiing out at SFO. The FAs surrounded him and said, basically, "do you really think we can't hear you talking on your cell phone?"
This thread has it all. A truly fitting end to a rather bizarre 2013.
Dec 31, 2013, 11:00 pm
#85
Join Date: Jan 2009
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OK, it sounds like the FA was out of line, if your wife was awake and asking for food, she should have gotten food, even though she never ever eats on planes, even on long flights, even when seated in business class.
It does seem that maybe you guys are overly obsessed with the notion of getting everything you pay for, to the point where your wife always wants you to have two meals, and her first concern upon waking up is that you get another appetizer. Most people don't eat two appetizers and two entrees, and if you basically tell a server that you want to eat two meals at a time just because you can, the server may do an internal eye roll and think that you are being a bit gluttonous or low class.
I understand that two meals are included in the price of two tickets. Just because something is included doesn't mean you always have to take it, or that someone won't think you're a little weird for insisting on it. Airlines give free aspirin and decks of cards to passengers who want them too, I think. Imagine if you asked the FA "Can I get some aspirin and a deck of cards, and by the way I don't have a headache and I don't play cards, I just want them because I'm now entitled to them having paid for my ticket. Oh and my wife wants a set too." Should the FA politely get you both the aspirin and deck of cards? Yes. Is it possible though that the flight attendant is going to be annoyed with you and think you're being greedy and inappropriate? Yes. And if she's human that may end up reflected in her service.
So my conclusion is that the FA was unnecessarily rude, but she wasn't unnecessarily rude to a normal passenger, because a couple that always insists on getting two meals when one person isn't eating, every single flight, just because you can, is abnormal. But it's absolutely the FA's job though to be pleasant to normal and abnormal and gluttonous and non-gluttonous passengers alike, and she that failed here.
Perhaps the compensation you request from UA for her rudeness should be that you are served three meals on your next flight.
It does seem that maybe you guys are overly obsessed with the notion of getting everything you pay for, to the point where your wife always wants you to have two meals, and her first concern upon waking up is that you get another appetizer. Most people don't eat two appetizers and two entrees, and if you basically tell a server that you want to eat two meals at a time just because you can, the server may do an internal eye roll and think that you are being a bit gluttonous or low class.
I understand that two meals are included in the price of two tickets. Just because something is included doesn't mean you always have to take it, or that someone won't think you're a little weird for insisting on it. Airlines give free aspirin and decks of cards to passengers who want them too, I think. Imagine if you asked the FA "Can I get some aspirin and a deck of cards, and by the way I don't have a headache and I don't play cards, I just want them because I'm now entitled to them having paid for my ticket. Oh and my wife wants a set too." Should the FA politely get you both the aspirin and deck of cards? Yes. Is it possible though that the flight attendant is going to be annoyed with you and think you're being greedy and inappropriate? Yes. And if she's human that may end up reflected in her service.
So my conclusion is that the FA was unnecessarily rude, but she wasn't unnecessarily rude to a normal passenger, because a couple that always insists on getting two meals when one person isn't eating, every single flight, just because you can, is abnormal. But it's absolutely the FA's job though to be pleasant to normal and abnormal and gluttonous and non-gluttonous passengers alike, and she that failed here.
Perhaps the compensation you request from UA for her rudeness should be that you are served three meals on your next flight.
Dec 31, 2013, 11:15 pm
#86
Join Date: Aug 2013
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Another thread about a month ago was about a FA (I think UA) that walked off a flt because he/she was "stressed out". Flt was cancelled. It was a commuter flt (so not mainline UA). So all passengers were screwed.
Quit defending the FA. If being a FA is a difficult job... Think again:
FA = 6 weeks TOTAL training (4 weeks of customer service training/serving). If to tough. Denny's and Applebee's are hiring.
To the FA: Call the Union. Your covered, no matter how much of a witch you were.
NEVER, EVER ASK FOR 2 MEALS! Big no-no on UA metal. Unless you get one of the great FA's on UA (they still exist). Happy trails!
Quit defending the FA. If being a FA is a difficult job... Think again:
FA = 6 weeks TOTAL training (4 weeks of customer service training/serving). If to tough. Denny's and Applebee's are hiring.
To the FA: Call the Union. Your covered, no matter how much of a witch you were.
NEVER, EVER ASK FOR 2 MEALS! Big no-no on UA metal. Unless you get one of the great FA's on UA (they still exist). Happy trails!
Dec 31, 2013, 11:43 pm
#87
Suspended
Join Date: Dec 2005
Posts: 9,916
OK, it sounds like the FA was out of line, if your wife was awake and asking for food, she should have gotten food, even though she never ever eats on planes, even on long flights, even when seated in business class.
It does seem that maybe you guys are overly obsessed with the notion of getting everything you pay for, to the point where your wife always wants you to have two meals, and her first concern upon waking up is that you get another appetizer. Most people don't eat two appetizers and two entrees, and if you basically tell a server that you want to eat two meals at a time just because you can, the server may do an internal eye roll and think that you are being a bit gluttonous or low class.
I understand that two meals are included in the price of two tickets. Just because something is included doesn't mean you always have to take it, or that someone won't think you're a little weird for insisting on it. Airlines give free aspirin and decks of cards to passengers who want them too, I think. Imagine if you asked the FA "Can I get some aspirin and a deck of cards, and by the way I don't have a headache and I don't play cards, I just want them because I'm now entitled to them having paid for my ticket. Oh and my wife wants a set too." Should the FA politely get you both the aspirin and deck of cards? Yes. Is it possible though that the flight attendant is going to be annoyed with you and think you're being greedy and inappropriate? Yes. And if she's human that may end up reflected in her service.
So my conclusion is that the FA was unnecessarily rude, but she wasn't unnecessarily rude to a normal passenger, because a couple that always insists on getting two meals when one person isn't eating, every single flight, just because you can, is abnormal. But it's absolutely the FA's job though to be pleasant to normal and abnormal and gluttonous and non-gluttonous passengers alike, and she that failed here.
Perhaps the compensation you request from UA for her rudeness should be that you are served three meals on your next flight.
It does seem that maybe you guys are overly obsessed with the notion of getting everything you pay for, to the point where your wife always wants you to have two meals, and her first concern upon waking up is that you get another appetizer. Most people don't eat two appetizers and two entrees, and if you basically tell a server that you want to eat two meals at a time just because you can, the server may do an internal eye roll and think that you are being a bit gluttonous or low class.
I understand that two meals are included in the price of two tickets. Just because something is included doesn't mean you always have to take it, or that someone won't think you're a little weird for insisting on it. Airlines give free aspirin and decks of cards to passengers who want them too, I think. Imagine if you asked the FA "Can I get some aspirin and a deck of cards, and by the way I don't have a headache and I don't play cards, I just want them because I'm now entitled to them having paid for my ticket. Oh and my wife wants a set too." Should the FA politely get you both the aspirin and deck of cards? Yes. Is it possible though that the flight attendant is going to be annoyed with you and think you're being greedy and inappropriate? Yes. And if she's human that may end up reflected in her service.
So my conclusion is that the FA was unnecessarily rude, but she wasn't unnecessarily rude to a normal passenger, because a couple that always insists on getting two meals when one person isn't eating, every single flight, just because you can, is abnormal. But it's absolutely the FA's job though to be pleasant to normal and abnormal and gluttonous and non-gluttonous passengers alike, and she that failed here.
Perhaps the compensation you request from UA for her rudeness should be that you are served three meals on your next flight.
Jan 1, 2014, 12:02 am
#88
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Location: Redwood City, CA USA (SFO/SJC)
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Another thread about a month ago was about a FA (I think UA) that walked off a flt because he/she was "stressed out". Flt was cancelled. It was a commuter flt (so not mainline UA). So all passengers were screwed.
Quit defending the FA. If being a FA is a difficult job... Think again:
FA = 6 weeks TOTAL training (4 weeks of customer service training/serving). If to tough. Denny's and Applebee's are hiring.
To the FA: Call the Union. Your covered, no matter how much of a witch you were.
NEVER, EVER ASK FOR 2 MEALS! Big no-no on UA metal. Unless you get one of the great FA's on UA (they still exist). Happy trails!
Quit defending the FA. If being a FA is a difficult job... Think again:
FA = 6 weeks TOTAL training (4 weeks of customer service training/serving). If to tough. Denny's and Applebee's are hiring.
To the FA: Call the Union. Your covered, no matter how much of a witch you were.
NEVER, EVER ASK FOR 2 MEALS! Big no-no on UA metal. Unless you get one of the great FA's on UA (they still exist). Happy trails!
6 weeks training. 6 weeks training specific to the job. That's actually quite a bit, and likely more than many in much-higher-paying jobs. And I have yet to come across an FA that I would consider incompetent to handle the job, or even lacking in basic intelligence. Rude or surly, sure, once in a while. But I'll place my life in the hands of a trained, intelligent, rude or surly person and feel a lot better off than someone screened & trained by Dennys or Applebee strictly on the basis of smiling at the right time and avoiding confrontation.
Jan 1, 2014, 12:06 am
#89
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The FA's reaction was "WHAT ? You want both ???" I was shocked that would even come out of her mouth. Then she was rolling her eyes and shown a mad face, like I had to make her to do so much.
Jan 1, 2014, 12:10 am
#90
Join Date: Jan 2009
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I think you are overstating the role that FAs actually play in passenger safety. It's mostly a customer service job. 100% of passengers require service, and only .00001% of passengers ever have their health, well being, or safety impacted by anything a flight attendant does.