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Singapore Airlines (SQ) award booking experiences using United miles

Singapore Airlines (SQ) award booking experiences using United miles

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Old Jan 6, 22, 9:19 am   -   Wikipost
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SQ awards can be booked online but SQ generally does does not release to its *A partners all routes or all cabins -- especially the more premium cases

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Originally Posted by UA Insider View Post
Hi everyone,

I wanted to give you an early heads up about an upcoming change to the Star partner award availability you see displayed online. Singapore Airlines and United have agreed to remove Singapore Airlines inventory from our award flight search results on united.com and on the United Mobile App. This will take effect starting tomorrow, December 13, You will still to be able to book and change award reservations involving Singapore Airlines by calling our reservations lines.

Please let me know if you have any clarifying questions, and I’ll do my best to answer them.

Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines
The fee for non-premier to book awards through the call center will NOT be waived as per:
Originally Posted by UA Insider View Post
As most have you has suspected, unfortunately we're not waiving the booking fee. The simple reason--and this is a consistent policy across all airlines which are not yet online--is that there is substantial additional work required to price and ticket these awards in our contact centers.

Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines
This is currently the policy

Update: SQ's statement on the recent change:

Originally Posted by SQ
Each Star Alliance member carrier may choose how to fulfill such redemptions differently, which we have no influence over.

For example, some Star carriers may choose to allow their respective frequent flier programme members access to redemption online or offline, depending on their respective platforms.
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Old Feb 5, 22, 5:25 pm
  #916  
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Join Date: Apr 2013
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As previously noted, in both directions there are often inequalities in award availability between MP and KF. This has been the case literally for years. No point getting upset about it, it's not going to change anything.
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Old Feb 5, 22, 5:33 pm
  #917  
 
Join Date: Jul 2003
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Originally Posted by Kacee View Post
As previously noted, in both directions there are often inequalities in award availability between MP and KF. This has been the case literally for years. No point getting upset about it, it's not going to change anything.
Agreed.

Good to know that KF has extended my miles for another six months.

I need to get rid of half million KF miles transferred from Chase.

Redeemed them on SQ A380 F suites for family. Then everything was cancelled due to COVID.
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Old Feb 5, 22, 5:37 pm
  #918  
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Originally Posted by kb1992 View Post
I need to get rid of half million KF miles transferred from Chase.

Redeemed them on SQ A380 F suites for family. Then everything was cancelled due to COVID.
KF are great for redemption so long as you don't have to cancel or change.

IMO the very best thing about UA miles is that you can do almost everything pretty easily on the website or app, no need to wait six hours on hold to speak to an SQ agent who only knows how to say "sorry, that is not possible."
marks88 and DiamondMile like this.
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Old Feb 5, 22, 6:09 pm
  #919  
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Originally Posted by kb1992 View Post
Still available on AC site. ....
But is it real?
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Old Feb 5, 22, 11:18 pm
  #920  
 
Join Date: Jul 2003
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Programs: United Global Services and 1MM, Marriott Ambassador
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Originally Posted by WineCountryUA View Post
But is it real?
Not sure.

If someone who has AC miles and can test this.....
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Old Feb 28, 22, 4:49 pm
  #921  
 
Join Date: Jan 2000
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Is SQ releasing C award space to UA?

Tried finding space intra-Asia and elsewhere and nothing in business. Only Y everywhere.
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