Singapore Airlines (SQ) award booking experiences using United miles
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#258
Join Date: Dec 2012
Location: back to Europe
Programs: FB Plat for Life & Marriott Life Time Platinum
Posts: 235

I do not see much change when re-running (with the ANA search option of course) older awardnexus searchs that were showing SQ business awards on intra-asia destinations
but can't find any SIN to Australia business awards from Jan 2014 onwards...
#259
Join Date: Mar 2009
Location: Brooklyn, NY
Posts: 1,440
This obviously sucks. I was just able to put a great trip for a friend and his wife to Australia with a couple of stopovers in south east asia (1 under 24 hours). Of course he didn't book it because they were being indecisive with their dates. Oh well, so much for them saving UR points for 2 years for this trip.
#260
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Again not true. I've recently flown YYY-BKK-PNH/SIN-HKG-XXX
EDIT As for the 4h stop rule, that applies ONLY to purely domestic itineraries. International itineraries allow up to 24h before the connection becomes a stopover -- even at domestic connection points. The problem with the UA reps is that once their computer fails to price the award they just make rules up as to why, instead of actually trying to help you. Probably because their computer doesn't tell them why it barfed, just that it did.
Finally, connecting at REP (a spoke-spoke connection) is totally fine, taking OZ in and TG out. You don't have to connect exclusively at hubs. The same way I can get from SFO-ORD via FAR on a domestic award ticket. So long as you don't exceed the maximum permitted number of transfers on a South Asia award (4 each way on a round trip, 3 each way on a one-way) and don't exceed 3 award zones en route.
#261
Join Date: Jul 2008
Location: San Francisco, CA
Programs: United 1K; AA Platinum
Posts: 326
After ~7 total hours on the phone with them today with no success, I called up USAirways and used my miles with them for the above routing. Successful on the first try after a 30-min call.
#262
Join Date: Oct 2012
Location: SFO
Programs: Hyatt Glob; AA ExPlat; Hilton Diamond
Posts: 308
#265
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
I attempted this with two separate agents (not having REP at all but just having BKK as my stopover and continuing on), and they reverted with the entire "SQ won't allow you to connect onward to BR on MLE-SIN-TPE", and/or "SIN-MLE-SIN isn't an available SQ route for *A awards."
After ~7 total hours on the phone with them today with no success, I called up USAirways and used my miles with them for the above routing. Successful on the first try after a 30-min call.
After ~7 total hours on the phone with them today with no success, I called up USAirways and used my miles with them for the above routing. Successful on the first try after a 30-min call.
#266
Join Date: Apr 2011
Location: U.K.
Programs: UA 1K; QR P; HH D; MR G; IHG SpAmb
Posts: 717
Serves me right for not having checked FT for a few days, having seen the SQ flights i was looking at a couple of days ago disappeared i now booked TG via BKK. Guess have to call in to see whether i still can get direct connections...
#268
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K, BA Silver, AC35k
Posts: 22,463
#269
Join Date: Jul 2008
Location: San Francisco, CA
Programs: United 1K; AA Platinum
Posts: 326
#270
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K, BA Silver, AC35k
Posts: 22,463
a) They tend to only display SIX options per routing per class of service
b) Aeroplan.com 'prefers' flights on carriers that attract a fuel surcharge.
So for example, if you were to search for PEK-SIN - you will get a variety of combinations of TG or OZ, and SQ/BR may be downgraded because AC does not charge a fuel surcharge on them. If there are more than 6 combos of the former, you may not see the latter at all.